Bright House Networks - Legacy → [Internet] WiFi Hotspot Feedback Thread - Help make BHN WiFi even better!

Allow users the opportunity to secure their own data by allowing VPN pass through.

VPN - Can't connect, but can connect through my phone, McD's wifi, Mall WiFi, but not BHN. PPTP, Open VPN, and IPSec all fail.

Would I use it, yes. Would I pass customer or financial data on it, no. I have a VPN router on my home connection that I connect to where the data is stored, but the limitations on the BHN WiFi makes accessing that data that impossible on their WiFi connection.

I think you may have me confused with someone else. We've never discussed this. I've chosen not to use it and have other solutions that do what I need. The thread was seeking feedback, I simply gave mine, wasn't personal, just my point of view.

I think what makes it difficult is when you are in the car and the signal strength ebbs and flows from 3 bars to 2 bars to one bar to nothing and various strengths in between. For instance, I was listening to my SiriusXM app yesterday and driving from around the Costco on SR 434 just south of SR 436 north on SR434 to I-4. The signal was so up and down and down and at parts absent, that most of the time I got zero stream on my iphone. I finally had to turn WiFi off and go straight cellular signal. Also, while driving it's very difficult to gather the info asked for in the first post. I guess I understand this is not supposed to be a seemless blanket of wifi signal but the inconsistent signal hurts more than anything, It seems.

Anyway, my 2 cents, for what it's worth.

Also, while driving it's very difficult to gather the info asked for in the first post. I guess I understand this is not supposed to be a seemless blanket of wifi signal but the inconsistent signal hurts more than anything, It seems.

That's not always the case. I logged into the portal the first time I set up my phone to connect to the BHN hotspots several weeks ago and haven't had to login again since. I leave the wifi on because I am not running any streaming apps where a momentary interruption when it switches back to LTE or hops to another AP would affect me.

Well, since you asked...

My concern revolves around having to use my actual 'my services' account credentials to authenticate to the hotspots. It bothers me that anyone could set up a fake hotspot and capture customer's account credentials. It is for this reason that I will not use BHN's WIFI.

I would much prefer to have an option in My Services to be able to create a wifi connection login, which could then be used to authenticate to the WIFI hotspots. If those creds were compromised, I could easily change them without affecting my BHN account.

I live in a building that includes free BHN cable, but the owner's business contract with BHN prevents me from being able to order my own cable internet access. My only options are Verizon LTE, or DSL from horribly inept CenturyLink. If I require reliable high speed internet access (scratch CenturyLink) or I don't want to absorb massive overage charges for LTE, (Verizon) I have the option to connect to a BHN wifi hotspot from everywhere in my apartment, as well as from my office a few blocks away. The problem I have is that BHN pay per access is $20 a week, making cable access $80+ per month. There are no monthly wifi only plans, just hourly/daily/weekly. I've even asked BHN customer service to sell me a regular internet plan and not install the hardware, but to date, still no-go because my address is officially outside of your service area. (But I get BHN TV service... go figure)

Please consider longer term wifi only service for people like me who may live outside of your official service areas, but are almost always within wifi service range.