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Forums » US Telco Support » Qwest » Best Data DSL Modem and Qwest.net service
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Line Work Cost? »
« Qwest DSL / AOL ISP  
AuthorAll Replies

looch2
Premium
join:2002-04-01
Minneapolis, MN

Best Data DSL Modem and Qwest.net service

I purchased a Best Data, (800E), DSL modem for my Qwest.net DSL account I set up a month ago. I did not want to pay $275 for the CISCO 678.

I'm using Windows XP. I believe I have everything set and configured right on the modem, (if anyine knows for sure how to set it up, I'd appreciate your insight).

In any case, I set up a "Network Bridge in XP" and a broadband connection in Internet Explorer. I cannot for the lif of me get this thing to connect! The lights flash, but it always fails to connect. I have verified my user ID and password with Qwest. They will not help beyond this since I do not have a CISCO 678... FYI... I am not using the Qwest/MSN deal....

Please help!!!


Torinalth

join:2001-02-18
Chapel Hill, NC

prolly in the wrong forum for this, but lets give it a go. do you just have the modem and a NIC? or do you have a true router? and why did you setup the "XP network bridge"?

Torinalth
--
If at first you dont succede try again, if at second you dont succede then get an axe

looch2
Premium
join:2002-04-01
Minneapolis, MN

reply to looch2
Sorry, I couldn't figure out where to post this...

The equipment I purchased is a modem. It is connected to an ethernet connection in my PC.

Modem IP: 10.0.0.1
PC IP: 10.0.0.2

I can ping the modem and the network card (PC). I set up the bridge using the Wizard in XP.


Torinalth

join:2001-02-18
Chapel Hill, NC

reply to looch2
why are you using an XP software bridge though? shouldnt need it at all. does your modem have a built in NAT? or a built in sharing setup? if it is just a base modem then you should change your NIC to obtain IP automatically. I keep wondering from what you are saying that the modem has an IP.... is it a router/modem? modems usually do not have an IP that you can access.

Torinalth
--
If at first you dont succede try again, if at second you dont succede then get an axe

looch2
Premium
join:2002-04-01
Minneapolis, MN
If you can, check out the description of the hardware on »www.bestdata.com/DSL800E.htm. It is a modem. Phone line in, Ethernet out.

KK


Torinalth

join:2001-02-18
Chapel Hill, NC

reply to looch2
aight same as my surfboard for the most part. change nic, delete all setttings, just make it to it obtains automatically. get rid of XP gateway or whatever, dont know what it is, but if 2k does not need it then neither does XP. go then to IE and go to tools/ internet options/ connections/edit or setup. create one over lan, no proxy settings at all!, there should be no checks on the proxy page. but make sure it knows yer over a lan. and you should be good.

Torinalth
--
If at first you dont succede try again, if at second you dont succede then get an axe

looch2
Premium
join:2002-04-01
Minneapolis, MN
Thanks. I'll give it a whirl.


jplove71
IBEW 113
Premium
join:2001-03-16
Colorado Springs, CO

reply to looch2
Hate to tell you this but the modem that you bought isn't compatible with Qwest DSL. Qwest uses PPPoA (PPP over ATM) and the DSL800E doesn't support that. Here's the tech specs for it. »www.bestdata.com/DSL800Especs.htm
If you want to use a third party modem, I know that an Efficient Speedstream 5660 (»www.efficient.com/products/routsoho.html) will work. I'm using one with my Qwest DSL account.
--
Terrorists are cowards in hiding.


adsldude
always learning
Premium,Ex-Mod 2003-9
join:2000-11-10
Colorado
  I agree that it is not compatible with Qwest DSL. Out of the 5 units Best Data lists on their data sheet, the DSL800E is the only one that does not do PPP0A. Bummer!


MHoltum
Premium
join:2001-02-26
Tempe, AZ
  I use a Cisco 678 and LOVE it.. Easily configured, problem free...
--
»www.users.qwest.net/~holtumgm Cisco Router info site!


culpc
Desert Rat

join:2002-04-02
Farmington, NM
clubs:

 reply to looch2
The Cisco 678 is worth the money if nothing else for the ease of setup. Check the QWEST site (»www.qwest.com) and see if they are still rebating the 678. They had a deal going to rebate $145 after 45 days of service, which gets the price right pretty quickly!

looch2
Premium
join:2002-04-01
Minneapolis, MN
Thanks all. I finally bit the bullet and ordered a CISCO 678 from Qwest. $299, no rebate, ouch!


Phoenix Gold
Hypocrite

join:2001-11-24
Faulkton, SD
clubs:
Its worth it, its a nice modem.


dsltek

join:2001-08-18
Poulsbo, WA
clubs:

reply to looch2
said by looch:
... no rebate, ouch!
For what it's worth, rumor has it that Q is going to start "leasing" modems w/DSL... but I don't think that starts till the end of the month... and I'm not even sure it applies to the Cisco's... they're trying to get the testing done on the next generation... the Arescom 1000 series (1060 I think)... and start the "lease" promotion with them.

Tek

Tucket

join:2002-04-12
Littleton, CO
reply to looch2
I posted this as a separate topic b4 I saw this trail...

Any of you know if I could get the Arescom NetDSL 800 series (MSN version) to work with qwest.net DMT service?
Forums » US Telco Support » QwestLine Work Cost? »
« Qwest DSL / AOL ISP  


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