Well, that was easier than expected. 8 minutes after I sent you an IM, I got a call from Michael from the Mediacom forums. As I understand, he got me on a non-contract promo for Ultra for a year, at a price not much higher than I'm paying now (is it OK to share the actual cost?). As it's non-contract, I can drop down to Prime Plus at that time if I want to save a few bucks.
Immediately, even on my DOCSIS2 modem, I was getting 30Mb down, and 10Mb up! »
www.speedtest.net/my-res ··· 48189094Once I got home from work and was able to swap the modem for a DOCSIS3 one I picked up, I was seeing 50Mb down as I expected, still 10 up too. »
www.speedtest.net/my-res ··· 48699024 No complaints, though. This doesn't seem to be a speedboost thing either, it sustained 1.2MB/s (9.6Mb) upload for a ~100MB file.
Very happy with the service upgrade, especially for the price difference. Much easier than calling into customer service, wading through the phone tree, and waiting through the "longer than expected hold times". Thanks for the help, Chad!