Telus → T1200/2200 Information Thread

Hello All !!

I'm a Telus tech and long time lurker of these forums. A couple days ago I posted a screen shot of the Port1 Bridge option of the new gateways - it seems to have sparked a bit of interest - judging by the number of PMs I got =)

I figured I would put up a little post with some info regarding the new units - slated to start deployment soon on new installs and repairs.

*****!!!!***** DISCLAIMER *****!!!!!*****

What I write here is of my own accord - with no direction from Telus. The information I provide here is 'as I know it' and is in no way Telus 'written in stone' policy and/or a statement from the company proper.

*****!!!!***** +++++++++ *****!!!!!*****

Now that that's out of the way...

A little background:

I have had one of these gateways in my home since April (?) as part of the internal test group. I subscribe to TV (1 PVR (cat5) and 1 HD-STB(coax)) - internet and home phone. I have the 3HD/1SD profile with 25m internet. I do not have a complex home network - IE no bridged router etc. Overall I have noticed very little difference in my services - everything works flawlessly as it always has.

The communication that was sent to the tech group is that the units will be deployed to new Telus TV installs with any speed of internet and to stand alone Internet 100 subscribers only. The Zyxel is being phased out and on new installs of High-speed 6 to 50 - they will be given V1000/2000 units. As far as current subscribers - I don't know if you will be able to call in and request a new unit and what charges would be applied to field a tech to swap your existing V1000/2000 gateway. I would think that internet only customers could also request a 1200/2200 if bridge mode is needed. As a tech I would be inclined to provide one of the new units if my customer said they wanted the ability to bridge to their own router.

While I have no actual stats - the new gateways have alot more processing power and memory than the V1000/2000. They say the new gateways will be able to support up to 1Gbps throughput from the WAN side.

My test unit only has 2.4Ghz wifi capability - no 5G option in the firmware. I'm not sure if this was our test units only or if all the new gateways will have 2.4 only. What I can say is that while I never have had wifi issues in my home I know a couple tech friends that did with the V1000 and swapping to the newer unit brought their wifi performance up. I did notice that the new gateway seemed to have stronger/stabler wifi performance - I could take my ipad further out of my house (into the back yard) and still stream HD youtube etc (my gateway is at the main electrical panel).

As far as the firmware itself - if you have the .13 on your V1000/2000 already - that's pretty much it - with a few additions:

Bridge mode !! I have seen so many requests for this its not even funny. The 'Port1 Bridge' will turn the LAN 1 port into a pass though and anything plugged into that port will be assigned a WAN IP - IE your own $200 router. This option does not turn the gateway into a dumb modem - it will still grab its own WAN IP and will be able to run TTV service and handle its own internet traffic - IE: On Demand and TTV Apps + anything else you might choose to connect to the Actiontec's other 3 LAN ports + WIFI.

File Storage - Samba and DLNA. The USB port will be active and you will be able to attach your own hard drive directly to the unit and access files/stream directly from the unit.

There is also a ton of added diag features for techs and the techy inclined customers to use. Wifi, coax and DSL diag tools have all been added to the firmware.

I hope the folks who use this forum find this helpful =) Feel free to post any questions you might have...

Nice to see them get their heads out of their asses.

You are also assuming, that Telus will leave that option there, when they start mass deploying them to customers.. Rather than just employee trials

I don't want to give the ALU up until Telus offers a way for me to have my own router for my PCs without sharing the WAN and LAN with the TVs.

The 8 fresh units I picked up for stock today

Now, that could be because they are incapable of doing so - or maybe it is just locked out in the current firmware

more more more

I'm not sure what you mean about sharing the WAN - because with your current described setup - you are in fact - sharing the WAN connection with the TV service. Your Dlink is pulling 1 IP (I assume only your STBs are connected to this) and your own router is pulling a 2nd IP - all through the same WAN connection (ALU). All the QoS to ensure the TV service is getting the bandwidth it needs happens regardless of configuration. Eventually your ALU and or Dlink will bite the dust and a new V1200 with Port1 bridge enabled will provide you with the same setup - you just have to plug your router into the LAN1 port and it will pull an external IP.

FTP/DNS access

CEO of Actiontec Dev Team

Would an SFTP on port 22 work?

If Telus plans to eventually roll out the T1200/2200 to everyone with this WAN port feature intact, isn't that going to mean that they need 2x the number of IPv4 addresses? And aren't they short of IPv4 address space? How is this going to work?