MondoMor
join:2001-02-17
| reply to pupddc
Re: Qwest DSL / AOL ISP
FWIW, I switched from Qworst.net to VISI (a local ISP) without any lapse in service (unless you count the time spent entering in the new username and password in my Cisco 678).
It wasn't trouble-free. I tried to migrate to MSN first (back in October), but it would never let me. Qwest couldn't help - they didn't know why I was unable to migrate and their advice was simply to wait 'till I got moved by force.
I didn't go for that. Going from one bad ISP to a worse one, depending on the horrible technical services of both to make the transition seemed like a bad idea. Certainly I'd have an outage while both chased their tails and blamed each other.
So I proactively switched to VISI. Sure enough, Qwest botched their end. They kept billing me through February (even though I told them in no uncertain terms I was canceling my Qwest.net service). They finally stopped billing me. But to this day, my Qwest.net email address still works.
If they're not the most inept company in existence, they must be very, very close. |
|
Phoenix Gold
Hypocrite
join:2001-11-24
Faulkton, SD
clubs:
| If you dont mind switching phone numbers you could add a second line, order AOL on the new line and when the DSL is active cancel your qwest.net account (and the old phone line). There will be some charges for installing the new line, but you could avoid the service interruption. |
|
MHoltum
Premium
join:2001-02-26
Tempe, AZ
 ·surpasshosting
| To cancel your qwest account and get AOL BB you would call Qwest and cancel your service. Both your line and your account. Then you would have to call AOL and setup a DSL account. Your existing AOL I would cancel too, as it is a Dialup account and not a DSL account. I think if you just cancel your ISP (qwest.net) and try to just keep your AOL account you will loose connectivity to the net.
--
»www.users.qwest.net/~holtumgm Cisco Router info site!
[text was edited by author 2002-04-06 13:37:03] |
|
