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Rock and A hard Place »
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RoadRunnerWannaBe

@shawcable.net

reply to pissedshawcustomer
Re: Yep

Well, maybe there is hope for U.S. Shaw customers. Time Warner surrounds the Kingwood, Texas system. Maybe TW will buy the Shaw U.S. systems. Anything has to be better than the crappy customer service we get in Kingwood. It is not uncommon to wait "in queue" on the phone 30 minutes or more.


pissedshawcustomer

@shawcable.net

reply to emmpeethree
i moved to an area only served by shaw communications from time warner. i loved the roadrunner speeds and prices. shaw is unbelievably slow. i have never tested over 700k for downloads, and just a few minutes ago i tested at bandwidthplace.com and got two tests averaging 30k! yes you read that right, about half a 56k DIALUP. this is the crappiest service i have ever heard of or experienced. the customer service is nonexistant, shaw's web presence is nowhere to be found, and i am signing up for dsl asap.

if i ever have the chance to influence somebody's decision to choose shaw service in the future, i will gladly spend the time to steer them away. what a bad deal, what a bad company. regardless of their admissions, we don't have a choice due to franchise limitations, and we're left without cable and broadband.

thanks a lot assholes.
Forums » Shaw Sounds Like Trouble, MisterRock and A hard Place »


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