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vandeheyk
@50.81.8.x

vandeheyk

Anon

[AL] Low Speeds and High Lantency

1. A description of the problem. slow speeds and high pings

2. Give a description of any home networking setup you may have. Netgear Router WNDR3400v3 to a Killer e2200 Gigabit Ethernet Controller

3. Modem make, model and firmware version. Netgear Router WNDR3400v3 F/W V1.0.0.38_1.0.40

5. A speed test from DSLR. »/speed ··· 07507556

6. A Line Quality test from here. Please copy & post the URL in the red box! This could take a while, so you might run this first. »/pingt ··· 7?r=314#

7. Which operating system you use? Windows 8.1

8. Is the problem constant, intermittent, or does it occur at a specific time of day? If it is an intermittent problem, a 24hr smokeping is recommended.

9. No A/V or firewall

MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad

Premium Member

Hello vandeheyk, thanks for posting here. I'm more than happy to look into this for you. Could you register with DSL reports and send me an IM here with your MAC address or phone number? Once I have this information I'll be able to look into this issue for you. You can also send an email to socialmediateam@mediacomcc.com if you don't want to register here and the team will be able to assist you.