chandom join:2001-05-23 Tallahassee, FL 1 edit |
[Embarq] Not syncing at full speed.Just got recently upgraded to 10Mbps. However, the modem is only showing a sync just below 6 Mbps. Yes, the modem had been rebooted several times. It only changed the rate ever so slightly. Before I run the extension cord to the NID and modem up there. I just wanted to get a set of eyes on my modem stats prior to calling. Thanks Connection Status
DSL Status (First Half)
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billaustinthey call me Mr. Bill MVM join:2001-10-13 North Las Vegas, NV
1 recommendation |
Check it at the NID and compare the stats, specifically the SNR and Attenuation readings. If there is not a significant difference, then things won't get any better, unless you can get them to check for a problem upstream (bridge taps, etc.). |
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2 edits |
to chandom
Based on your SNR and Attenuation I would say you could sync a few Mbits higher. Not sure you can truly sync at 10Mbit though, at least reliably.
I'm also having below advertised dl rates because of a low sync rate, by Centurylink, even though I have plenty of room for improvement. |
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chandom join:2001-05-23 Tallahassee, FL |
to billaustin
At the NID, on the phone. |
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chandom |
The call was painless, about 15 minutes. Tech is coming out tomorrow. |
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bones200 Premium Member join:2008-07-11 Randleman, NC |
to chandom
Either you can only get 5-6 mB speed and they lied about 10mB. Or you having line issues. That was the speed I got when I had 5mB of service. Try bridging the modem/router and let a good router try to pull the speed. Just something to try if tech can't fix on first try. Use a dedicated DSL line in your house. It made a difference in mine. |
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chandom join:2001-05-23 Tallahassee, FL |
chandom
Member
2015-Feb-27 10:20 pm
Use to have a dedicated line for DSL. Found a nice surprise when I had opened the NID. During the last service call they had put in a filter, unknown to me.
Modem is already running in bridged mode, using the sync rate as a reference of what I should be getting. Haven't bothered with doing any speed tests. Not going to get anywhere near 10 if the modem isn't syncing above 6. |
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chandom |
Tech has left, modem is syncing as expected. In a nutshell, they moved the pair that was used to a new DSLAM that was closer. Guess this is the DSLAM that would support 4 HD streams with PRISM. Status page
DSL Status
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1 edit |
to chandom
That is an amazing attenuation drop, meaning that the DSLAM you are on now is like right down the street from you. Wonder why this was not done earlier. |
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chandom join:2001-05-23 Tallahassee, FL |
Based on road measurements, went from 2300 meter to 350 meters. Only hunch on not being moved sooner, never had any issues and the box is fairly new. |
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