Nick
Purveyor of common sense
Premium,VIP,MVM
join:2000-10-29
Smithtown, NY
clubs:
| Newegg...Fun place to shop...Or is it?
Well, let's see if Newegg will let me get away with this little trick....
I ordered a bunch of parts from them not too long ago. To cut it short, the motherboard I got was dead when it arrived to my house. Newegg gave me an RMA number, and we agreed that I will place my order, they will send me the same motherboard FedEx 2nd day and I will send them mine in return.
A little side note here...I have asked them a number of times when their Soyo KT333 board will be available. To which they replied "We don't know"
Surely enough, they processed my order, and sent out my replacement board. At 8:43PM EST (just 15 minutes after they close) I get an e-mail from their notification system that the Soyo Board is in stock.
Of course I want the Soyo board and not the MSI that's already on it's way.
I can't called Newegg to make any sort of arrangements. Then it hits me. Call FedEx and re-route the package back to NewEgg. Got a really cool guy and he sent the package right back to Newegg. Now, tomorrow I have to call up Newegg customer service and explain to them what I want. It better be ok with them, and nobody better buy the Soyo KT333 board 
So, who thinks I can get away with this and who thinks I can't?
Without having to pay for lots of different things...
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Stupidity, like hydrogen, is one of the basic building blocks of the Universe.
I moo!!! |
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Yahmoncool
join:2001-04-12
Washington, DC
| I think that it is very possible if you used a credit card. Newegg.com is a great company and you should have no issues with them. They are cheap and you probably just talked to one of the bad eggs (no pun intended). I'm sure it'll be fine, they are a very reputable company. I order all my parts from them - unless they don't have it (which is rare, because they have a huge stock). |
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Nick
Purveyor of common sense
Premium,VIP,MVM
join:2000-10-29
Smithtown, NY
clubs:
| reply to Nick
yeah, I dropped over 3G's there since I discovered it....I have to talk to them tomorrow...And of course I used a credit card I like triple protection
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Stupidity, like hydrogen, is one of the basic building blocks of the Universe.
I moo!!! |
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Cariad
Logo Queen
Premium,ExMod 2001-03
join:2000-07-02
Staten Island, NY
clubs: | reply to Nick
What are we troubleshooting here...nothing...ok...off to the chat forum
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You think.....therefore, I'm doomed |
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SVTRanger
join:2001-07-17
00000
| reply to Nick
first off it was your mistake for getting that msi instead of being patient and getting the soyo board. newegg was still kind enough to send you the replacement part before you send in the bad board. and honesltly, i hate to sound like a dick but, i don't think you should get the soyo sorry. you should have waited guy 
but then again it's not my decision. i'm sure newegg will take care you just fine.
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3dBawx. |
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djeff
join:2001-03-08
Abington, PA
clubs:
| said by arkenzo:
first off it was your mistake for getting that msi instead of being patient and getting the soyo board.
I don't know - I like Soyo as well, but I certainly couldn't say the MSI Ultra ARU is a 'mistake'. Really, the boards are both very stable and high quality (bummer you got a bad one - that's the first DOA MSI that I've read about.)
The only significant differences that really stand out between the two is that the Soyo has the flash card reader and comes with the front mount USB's, which are very cool. The MSI supports Bluetooth, a feature that probably won't be used often.
Other than that, the MSI is selling for about $32 less, which, IMHO, makes it an outstanding value for what your getting.
I'm sure Newegg will take care of you and get you the parts you want, but I don't think you made bad choices to begin with.
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When I'm not using it, my computer is searching for cures - What's your's doing?Join DSLReports Team Helix!Check out:»Team Helix |
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djeff
join:2001-03-08
Abington, PA
clubs:
| reply to Nick
said by Psychephylax:
I ordered a bunch of parts from them not too long ago. To cut it short, the motherboard I got was dead when it arrived to my house. Newegg gave me an RMA number, and we agreed that I will place my order, they will send me the same motherboard FedEx 2nd day and I will send them mine in return.
Just re-read the post. That's really outstanding CS - drop shipping a new one before they get back the old one. I didn't need another reason to like them (was happy with everything me or my friends have ever ordered from them) but that kind of service is something you just don't see from most companies anymore.
Disclaimer for the suspicious: I do not work for or own any shares in aformentioned company 
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When I'm not using it, my computer is searching for cures - What's your's doing?Join DSLReports Team Helix!Check out:»Team Helix |
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Nick
Purveyor of common sense
Premium,VIP,MVM
join:2000-10-29
Smithtown, NY
clubs:
| reply to SVTRanger
said by arkenzo:
first off it was your mistake for getting that msi instead of being patient and getting the soyo board. newegg was still kind enough to send you the replacement part before you send in the bad board. and honesltly, i hate to sound like a dick but, i don't think you should get the soyo sorry. you should have waited guy
but then again it's not my decision. i'm sure newegg will take care you just fine.
I have called them 3 times asking them an approximate date/time when the Soyo board will be available...They said "We don't know"
Have I known the board should be in within the next 2 days, I would have waited...But I'm not willing to sit and stare at half a computer taking up half of my room
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Stupidity, like hydrogen, is one of the basic building blocks of the Universe.
I moo!!! |
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SVTRanger
join:2001-07-17
00000 | maybe the lady didn't know it was out. i would like to hear what happens next.
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3dBawx. |
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Ryan
join:2001-03-03
Attleboro, MA
| reply to Nick
+-never mind im stupid
[text was edited by author 2002-04-17 11:29:42] |
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Nick
Purveyor of common sense
Premium,VIP,MVM
join:2000-10-29
Smithtown, NY
clubs:
| reply to Nick
The replacement Soyo KT333 board is on it's way to my house FedEx overnight for 5$ S&H
They said do not worry about the two MSI boards, as long as they get them back I will be credited on my card (plus, I can always dispute the charges with Citibank)
I love newegg....
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Stupidity, like hydrogen, is one of the basic building blocks of the Universe.
I moo!!! |
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SVTRanger
join:2001-07-17
00000
|  hehe, that's good. newegg is one heck of a place to shop i can tell ya that much. i think it's just 1 lady that handles all the calls and complaints(tho i doubt there really are many complaints). good to hear newegg took care of ya.
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3dBawx. |
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Nick
Purveyor of common sense
Premium,VIP,MVM
join:2000-10-29
Smithtown, NY
clubs: | reply to Nick
Actually, I spoke to at least 3 different people between today and tomorrow
yes, I love newegg... |
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johndoe25
Premium
join:2001-01-03
Kimberly, WV | By all means let us know how the new board works( does it OC well, the USB 2.0 & all of the other stuff)
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If you can't dazzle them with brilliance, befuddle them with bulls**t. |
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