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Latency in Oklahoma City »
« Why am I getting slower speeds? 450kb download  
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gimmic

join:2002-04-24
Oklahoma City, OK

Issue with the IP leases.

I've recently noticed the fact that while my friend and I are both paying the same amount for service, we get different ip lease limits.

We're in the same region(within a few miles), he's an ex-@home user, im an ex-RR user(sadly.) We're both now on the cox-HSI packetloss network.

Normally I wouldnt care about the difference of 1 ip lease, but the friend of mine is trying to get a switch and two systems going. The switch is technically a router, and it is ofcourse using an ip lease. This leaves him with one ip lease left, as his modem is pulling DEF002.cfg.

I have no problem running three systems on a hub(well, technically i have one system on the hub and two behind a router.. so im only using two leases), and we're paying the same amount per month.

When I called the tier two tech and tried to explain things and just get a basic reason why he got quite defensive and said that i was somehow getting an extra IP lease that i wasnt paying for. Everyone in the norman area is running the same configuration file, and when i explained that he just said that i was being undercharged.

I know how the cable system works, and i know cox has a configuration that enables a maxcpe of three. I would appreciate if i could get a direct reply as to why we're paying for the same service while the level of service is different. I had assumed it was due to our previous contracts(mmcable RR allowed me 4 maxcpe, his @home allowed 1) but the teir two tech said otherwise. Why exactly, he wouldnt say.

Considering the norman area is pulling an edited default cfg filename I can only assume this is due to incompetency in network design, and just an echo of the current network packetloss problems.

Softbear1

join:2002-01-27
Oklahoma City, OK
He was wrong. You being a rr customer were grandfathered over with 3 ip's. @Home on the other hand charged for the other ip's so Cox kept it that way.
Forums » US Cable Support » Cox HSILatency in Oklahoma City »
« Why am I getting slower speeds? 450kb download  


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