  OCNBLUE Dazed Premium join:2000-11-07 Dallas
| reply to dbarc Re: Oh my! What a surprise!
Sprint also used Southern Pacific's Right of Way to lay their fiber optic network so they could expand faster and gain more market share. (Seems strange that Sprint beat all other carriers to the first 100% fiber network!)
My point on this is Sprint owned the network and was able to make changes immediately. The issue with CLEC's is slow turn around time on any issue. Those of you who work in telecom know what I mean. For those of you who do not, let me give you an idea.
Your DSL is down. You call your vendor who realizes the issue is on the local side. Your vendor must issue a trouble ticket or maybe even a change order to resolve the issue. Then, the ILEC gets the order, finds two misprints on the order and rejects the change order or does not see a problem with the DSL line and closes the trouble ticket. So essentially, your vendor is back to square one. This can be a vicious cycle. |