StillLearn Premium Member join:2002-03-21 Streamwood, IL |
to sanevoice
Re: 5360 wan port issues? (prob interfacing w/routers)Link to » portal.knowledgebase.net ··· 9&p=1015 seems to have gone out or away. |
actions · 2002-Jul-23 12:12 am · (locked) |
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levAnyone else remember ISDN?
join:2001-05-30 Goodyear, AZ |
to FunkyDSL
Re: 5360 wan port issues? (prob interfacing w/routNope. It's there. You have to be on a machine accepting cookies for that site before it will work. |
actions · 2002-Jul-23 12:31 am · (locked) |
Noatec join:2002-07-29 Olathe, KS |
to methuselah1879
What about the Linksys wireless router F/W. Do you know if 1.42.7 is the latest and or compatible with the 5360 F/W? |
actions · 2002-Jul-30 12:41 am · (locked) |
levAnyone else remember ISDN?
join:2001-05-30 Goodyear, AZ |
to FunkyDSL
There should be no reason why an upgraded 5360 would be incompatible with any commonly used router, even if it is a Linksys. |
actions · 2002-Jul-30 3:09 am · (locked) |
kmrussell2 Premium Member join:2002-07-27 Fort Smith, AR |
to FunkyDSL
Re: 5360 wan port issues? (prob interfacing w/routers)I agree ... I think the only reason we are seeing 'Linksys' pop up all over the place related to this problem is that the Linksys Routers are probably the most common SOHO router at this time. Pretty popular probably because of them working so well and their reasonable price. |
actions · 2002-Aug-1 12:19 pm · (locked) |
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to FunkyDSL
I've been having problems with SBC Global's dsl service and I thought it was my 5360 modem and the ethernet port issue discussed at length here. But alas I have an 002 modem.
My problem is that I get disconnected at random. My connection will start dropping packets, get progressively worse, and then simply disconnect. Needless to say this is a bit frustrating when in the middle of hot StarCraft game. hehe.
Anyway, here's an example of what's going illustrated via ping and tracert.
Anyone have any ideas of what might be happening?
My equipment:
Three Windows 2000 boxes and one linux box Efficient 5360 modem Netgear RO318 router Cat 5 cabling between everything
$ ping www.yahoo.com
Pinging www.yahoo.akadns.net [66.218.71.89] with 32 bytes of data:
Reply from 66.218.71.89: bytes=32 time=20ms TTL=57 Reply from 66.218.71.89: bytes=32 time=20ms TTL=57 Reply from 66.218.71.89: bytes=32 time=20ms TTL=57 Request timed out.
Ping statistics for 66.218.71.89: Packets: Sent = 4, Received = 3, Lost = 1 (25% loss), Approximate round trip times in milli-seconds: Minimum = 20ms, Maximum = 20ms, Average = 15ms
craigm@TAKAYAMA /cygdrive/d $ tracert www.yahoo.com
Tracing route to www.yahoo.akadns.net [66.218.71.89] over a maximum of 30 hops:
1 <10 ms <10 ms <10 ms 172.30.10.1 2 20 ms 20 ms 20 ms adsl-67-112-203-254.dsl.sntc01.pacbell.net [67.112.203.254] 3 20 ms 20 ms 20 ms dist1-vlan60.sntc01.pbi.net [63.203.51.65] 4 20 ms 20 ms 10 ms bb1-g2-0.sntc01.pbi.net [63.203.51.1] 5 * * 20 ms bb1-p6-0.pxpaca.sbcglobal.net [64.161.1.18] 6 20 ms 20 ms 20 ms as10310-yahoo.pxpaca.sbcglobal.net [151.164.89.30] 7 * * * Request timed out. 8 20 ms 20 ms 20 ms w10.scd.yahoo.com [66.218.71.89]
Trace complete.
craigm@TAKAYAMA /cygdrive/d $ tracert www.dslreports.com
Tracing route to dslreports.com [209.123.109.175] over a maximum of 30 hops:
1 <10 ms <10 ms <10 ms 172.30.10.1 2 * * * Request timed out. 3 * 20 ms 10 ms dist1-vlan60.sntc01.pbi.net [63.203.51.65] 4 * 20 ms 10 ms bb1-g2-0.sntc01.pbi.net [63.203.51.1] 5 20 ms 20 ms 20 ms bb1-p5-0.pxpaca.sbcglobal.net [64.161.1.22] 6 * * 10 ms sntcca2lce1.wcg.net [198.32.176.139] 7 20 ms 20 ms 20 ms sntcca2lce1-oc48.wcg.net [64.200.210.177] 8 60 ms * * chcgil1wcx3-oc48.wcg.net [64.200.240.93] 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * 100 ms www.dslreports.com [209.123.109.175]
Trace complete.
Any advice is greatly appreciated.
Craig |
actions · 2002-Aug-2 12:03 pm · (locked) |
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Have you read any of the other 5360 posts in the forum? It seems Dr. Olds is the resident 5360 guru, I'm sure he has the answer. |
actions · 2002-Aug-2 11:28 pm · (locked) |
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to FunkyDSL
Re: 5360 wan port issues? FIRMWARE UPDATE» www.speedstream.com/support/Then go to the knowledge base for the Speedstream 5360 you can download the update from this areas. Hope that this helps. PS I hate this modem. Jim Daugherty 5360 - Southwestern Bell (SBC) Firmware Update * Overview This update is only for the 120-5360-502 modem version. Using it on any other model will corrupt the modem. * Solution To update your Efficient Networks 120-5360-502 modem, download the Update Guide and Setup.exe file to your hard drive and then follow the instructions as outlined in the Update Guide. Please do not attempt to upgrade any other 5360 modem version with this updated firmware as it is not compatible with anything except the 120-5360-502 modem. To verify that you have this version, look at the bottom of the modem and check to see that you have the part number 060-5360-023 listed there. Note: Part Number and Model Number are not the same thing. If your part number is 060-5360-023 you have a 120-5360-502 modem. If you see anything else besides that part number, DO NOT USE THIS UPDATE! IT WILL CORRUPT YOUR MODEM. |
actions · 2002-Aug-3 12:09 am · (locked) |
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zakali to FunkyDSL
Anon
2002-Aug-3 3:35 pm
to FunkyDSL
Re: 5360 wan port issues? (prob interfacing w/routers)I am not sure if this would be helful for all routers but I have a Linksys BEFN2PS4 router that I tried to configure to work with Speedstream 5360. First it did not work but after I updated the firmware for both (Speedstream 5360 and BEFN2PS4)it's been working GREAT. |
actions · 2002-Aug-3 3:35 pm · (locked) |
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Belandrew to FunkyDSL
Anon
2002-Aug-6 12:52 am
to FunkyDSL
I just wanted to add a note to help others. I use a D-Link DI-740P router and had the same issues with very high packet loss. After installing the firmware update for the 5360, everything works great. So it's definitely not any particular routers at fault, just the silly modem. Thanks for posting about the update. |
actions · 2002-Aug-6 12:52 am · (locked) |
bjl667 join:2002-08-31 Corpus Christi, TX |
to FunkyDSL
Well I'm getting these random disconnects too, it started around Aug. 14, been going on for 19 days so far this has never done it before I had that modem you guys are talking about but I also have the modem givin to me by SBC Global: Alcatel Speed Touch PCI - Internal DSL, I've tested both modems in Win95/98/98SE/ME/2k/XP between 3 days and it did the same so its gotta be something to do with SBC I guess well any help would be nice :-D Right now I'm mainly using XP with the internal since I made it work lol.
Later, -Brian L (Email ME: bjl667@sbcglobal.net) |
actions · 2002-Aug-31 5:55 am · (locked) |
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to FunkyDSL
Well, I just got my 5360 and lo and behold, it doesn't work with my SMC Barricade 4 port router... I'm crossing my fingers that when I check the modem's part number it matches the fixes... Let you know how it works out...
BTW, this is a great thread. I wasn't able to find any mention of these problems on SMC, Ameritech, or Speedstreams websites... great job! |
actions · 2002-Sep-24 4:52 pm · (locked) |
Doctor OldsI Need A Remedy For What's Ailing Me. Premium Member join:2001-04-19 1970 442 W30
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actions · 2002-Sep-24 6:10 pm · (locked) |
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Hi,
I am a prodigy DSL user and PacBell/SBC provided me with the hardware associated with the DSL connection.
The hardware provided was a Efficient 5360 ADSL modem (060-5360-002) and I run Prodigy Internet 5.5 on a Windows ME/ Windows 2000 machine. When I use either machine with the software provided by Prodigy/PPPoE and modem directly, everything works in terms of a connection.
I am now trying to access the internet with both machines at the same time by using a Linksys BEFSR41 router. Here is where it gets too simple to be true!
I did all the right connections, removed the PPPoE software off the two machines and tried to connect.
When I access »192.168.1.1[?] for the linksys router, it says I am connected and I am able to disconnect too. However, whatever I do, I cannot access any other website, either with the IP address or otherwise and it always returns that I am not connected to the internet.
I have a Intel 10/100 Ethernet card on both machines.
Looks like the connection from Ethernet card to Router (using the »192.168.1.1[?]) is okay as it is accessible.
Also, the router says it is able to connect between the router and the modem (connect/ disconnect to ISP).
Prodigy DSL support bolts from me when they hear the word "router". Is there any advise from the knowledgeable folks out here?
Regards,
Mantra72 |
actions · 2002-Sep-24 8:02 pm · (locked) |
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to Doctor Olds
Well, nevermind, I have part no. 060-5360-123... it stills does the same thing, but no upgrade available... should I at least try a crossover cable? |
actions · 2002-Sep-24 8:14 pm · (locked) |
levAnyone else remember ISDN?
join:2001-05-30 Goodyear, AZ |
to mantra72
Re: 5360 wan port issues? (prob interfacing w/routsaid by mantra72: I am now trying to access the internet with both machines at the same time by using a Linksys BEFSR41 router/
This is really more of a Linksys issue, so please take any further discussion over there, but it sounds like a DNS issue. You'll have to set the DNS either in the router to be served by the router's DHCP (if it can) or in the TCP/IP configuration of your 2000/Me machine. If this is it, say so, but if not, have fun in Linksysland. |
actions · 2002-Sep-24 11:18 pm · (locked) |
lev |
to JMaelstrom
said by JMaelstrom: Well, nevermind, I have part no. 060-5360-123... it stills does the same thing, but no upgrade available... should I at least try a crossover cable?
You want to be plugging into the WAN port, and you don't want to use a crossover cable. Have you, also, checked the DNS settings? |
actions · 2002-Sep-24 11:21 pm · (locked) |
fatnesssubtle
join:2000-11-17 fishing |
to mantra72
Re: 5360 wan port issues? (prob interfacing w/routers) |
actions · 2002-Sep-25 7:40 am · (locked) |
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to lev
Re: 5360 wan port issues? (prob interfacing w/routI'm using a straight-through cable now. Also, I have tried setting it up with and without the dns settings in the router, and still nothing...
I'm very frustrated... The barricade worked great with my cable modem... |
actions · 2002-Sep-25 1:03 pm · (locked) |
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I figured out when I ping "www.yahoo.com", nothing happens, but when I ping an IP address, I get back 100% return.
Looks like my DNS is hosed - I tried both "automatic" and the "manual" DNS entries. Still something is hosed and I cannot connect.
Mantra72 |
actions · 2002-Sep-25 7:55 pm · (locked) |
CCCMTech Premium Member join:2002-05-17 Baxter, KY |
CCCMTech
Premium Member
2002-Sep-25 8:03 pm
said by mantra72: I figured out when I ping "www.yahoo.com", nothing happens, but when I ping an IP address, I get back 100% return.
Looks like my DNS is hosed - I tried both "automatic" and the "manual" DNS entries. Still something is hosed and I cannot connect.
Mantra72
I'm sure you mentioned this somewhere but I'm too lazy to read....what os? and anything else besides the modem? some routers you have to manually configure DNS on the router DNS on the computer will sometimes not work....also what DNS you using? |
actions · 2002-Sep-25 8:03 pm · (locked) |
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Windows ME Router - BEFSR41 Efficient 5360 - 060-5360-002 Service Provider - Prodigy DSL with hardware from PacBell » I thought it was too simple to be true!for my detailed woes :-( |
actions · 2002-Sep-25 8:08 pm · (locked) |
Doctor OldsI Need A Remedy For What's Ailing Me. Premium Member join:2001-04-19 1970 442 W30 |
to mantra72
said by mantra72: I figured out when I ping "www.yahoo.com", nothing happens, but when I ping an IP address, I get back 100% return.
Please use this thread here » BEFSR41 and Efficient 5360said by mantra72:
Looks like my DNS is hosed - I tried both "automatic" and the "manual" DNS entries. Still something is hosed and I cannot connect.
This is not a 5360 problem since it is a bridge unit and blindly passes all data to either a router or a PPPoE client on your PC. This is a Linksys problem. Regards, Doctor Olds |
actions · 2002-Sep-25 8:09 pm · (locked) |
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Is there a recommendation for a router that works well with a Efficient 5360 or a modem that supports PPPoE and works well with the linksys BEFSR41
Thanks,
Mantra |
actions · 2002-Sep-25 8:15 pm · (locked) |
CCCMTech Premium Member join:2002-05-17 Baxter, KY |
CCCMTech
Premium Member
2002-Sep-25 8:37 pm
all bridges support anything, like doc olds said it passes traffic blindly. Are you forcing your dns on the router or on the pcs? |
actions · 2002-Sep-25 8:37 pm · (locked) |
CCCMTech |
CCCMTech
Premium Member
2002-Sep-25 8:39 pm
try any one of these in the router for dns 64.160.192.70 63.200.183.70 63.202.63.72 63.200.115.40 64.169.10.71 |
actions · 2002-Sep-25 8:39 pm · (locked) |
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Thank you very much. It works!
To summarize,
if you are using a Efficient 5360 with a Linksys BEFSR41 WITH Prodigy DSL service (through Pacbell hardware), 1 or more of the DNS servers (mentioned by CCCMTech) should be explicitly defined in the router DNS table.
Perhaps, someone out there can catalog this as part of a FAQ.
Thanks,
Mantra72 |
actions · 2002-Sep-27 3:04 pm · (locked) |
CCCMTech Premium Member join:2002-05-17 Baxter, KY |
CCCMTech
Premium Member
2002-Sep-27 3:12 pm
I believe it is in the SBC FAQs in the pacbell or swbell forums... |
actions · 2002-Sep-27 3:12 pm · (locked) |