sadowski
I Am My Own Doppelganger
Premium,MVM
join:2000-04-14
Buffalo, NY
clubs:
| reply to detth
Re: Verizon Sucks Nutz
Nonsense, this has nothing to do with unions. It's outsourced to reduce costs to a bare minimum. They don't even expect real help to be offered. They simply point to their support contracts and say we serviced x customers per x period so we are doing what we are supposed to. |
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dbarc
join:2000-01-22
Fort Wayne, IN
| reply to detth
said by detth:
Ever wonder why they botch installs with other DSL cos? Why lines are "accidentally" cut? Why is it the DSL lines have problems, yet phone service remains UNINTERRUPTED OR NEVER DOWN FOR DECADES??
My service via covad was out almost 2 weeks after it'd only been installed less than two weeks earlier. The reason? strangely someone removed the cross-connect at verizon. oops, make that 'the cross connect was missing'. |
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detth
Onemhz On Aim
join:2000-10-06
Astoria, NY
| Verizon does not care about their customers. They are a monopoly and will soon take over the entire home DSL market. Look at what they did to Northpoint. Ever wonder why they botch installs with other DSL cos? Why lines are "accidentally" cut? Why is it the DSL lines have problems, yet phone service remains UNINTERRUPTED OR NEVER DOWN FOR DECADES??
I can personally confirm this, I have friends that work for Verizon and tell me since it is a union job, they take their time and don't care much about the customer.
I see many of us switching over to cable in the next year or so, unless Verizon really ups its service and plans.... |
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