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Links: ·Rogers HiSpeed FAQ ·Cable Modem FAQ ·RWIN Calculator ·Distributed Computing Clubs ·Rogers-Yahoo! Help Site
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HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:17
Reviews:
·TekSavvy Cable
·TekSavvy DSL

Sneaky trick to fool rogers techs

I want to get my 4 year old Terayon replaced for a DOCSIS, and i figured out a way to slow down the connection and make it laggy so when rogers techs ping you and make you do speed tests its slow as heck. I set my NIC to 10mbps full duplex, and the speeds are crappy as heck, less than 15KB/sec download. The 2nd level tech was baffled, he is suspecting the modem (LOL), so i might be getting a DOCSIS modem soon.
--
Crunch for Team Discovery!
Also visit www.ihaterogers.ca


elusion
Premium
join:2001-10-25
Scarborough, ON

It has to be available in your area, and it is not always the solution.



HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:17
Reviews:
·TekSavvy Cable
·TekSavvy DSL

They told me it is available here... They sent some ticked to the network engineers to try to see if there isnt a problem on the street, that'll take a few days... If things dont improve they said to call back... hehe... I figured since they jacked up prices for the modem rental, I deserve a new modem after 4 years!
--
Crunch for Team Discovery!
Also visit www.ihaterogers.ca


neeloy

join:2002-03-08
North Las Vegas, NV

Its not the modem guys! 90% of the modems that get returned are fine. Most of the time its either a line issue or a headend issue.



HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:17

I know, but i just want a new modem.... DOCSIS pings better than the old Terayons... Rogers is screwin' me, so I might as well screw them back!



Krispy
Premium,VIP
join:2001-12-11
the stix
kudos:1

reply to HiVolt
~sigh~

And people wonder why techs give them such a hard time when they call in and why prices go up...not saying that this is the only reason but it's definitely a factor.



travisc

join:2001-11-09
Uxbridge, ON

reply to HiVolt

said by HiVolt:
I know, but i just want a new modem.... DOCSIS pings better than the old Terayons... Rogers is screwin' me, so I might as well screw them back!
From the guy who took the filter off his line so he could get full cable at basic cable price...


Exit
Premium,ExMod 2002
join:2001-04-10
Canada

reply to neeloy

said by neeloy:
Its not the modem guys! 90% of the modems that get returned are fine. Most of the time its either a line issue or a headend issue.
Then they get tested and set out to people again. So it doesn't hurt them that much. Everyone will get a new modem at some point but I am in no rush to get one
--
18.98Ghz of Cancer killing power commin at yah.

neeloy

join:2002-03-08
North Las Vegas, NV

But it costs money to roll a truck to your house to swap the modem, it costs them money to have the modem tested, repacked and shipped. All these things add to the cost of providing service.



elusion
Premium
join:2001-10-25
Scarborough, ON

reply to HiVolt
It costs us money to pay for the service, and if you can get better service by getting a different modem, I say go for it, so neeloy, think about it, rogers screws everyone over, why cant we ever get what we want out of it. Go for it.
--
In the game of Broadband, you always loose when you go the Rogers route.I'm not Canadian :P



HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:17
Reviews:
·TekSavvy Cable
·TekSavvy DSL

Hehe... I'm sorry if i sound like an asshole, but my Rogers cablemodem sux, my Rogers cable services sux, and my Cabletv from rogers also sux, too many fuzzy channels, and i'm just a little upset with this bloody monopoly. I cant get DSL, so its either these monkeys or dialup....
--
Crunch for Team Discovery!
Also visit www.ihaterogers.ca



Dark_Cobra

join:2002-04-12
North York, ON
Reviews:
·Rogers Hi-Speed
·FreePhoneLine
·Acanac

lol, who cares wut u say bout the idiots called rogers... they suck... have crap ass service... and dont get off their fat-asses to fix nething... insted they lower service and sick more ppl on the same server... most areas in toronto they havent upgraded in years.... and the old shaw areas.... they still use the same servers they did 4 years a go... that means the computers are prolly running win 98 or smthing... wut do u excpect with an OS like that taking care of 100ppls service.... they should try updating some time... mabe they get ppl back... and they should stop screwing us around...

newayz...latz...
--
-AMD T-BIRD 1.2GHz -OCed to 1.344Ghz - 256Meg - 4x 32 AGP - 39.5Gig - ROGERS (*CRAP*) CABLE - XP PRO - 2000 PRO- I AM IMMORTAL, I HAVE INSIDE ME BLOOD OF KINGS, YEAH, I HAVE NO RIVAL, NO MAN CAN BE MY EQUAL

[text was edited by author 2002-07-20 23:35:56]



HongKongPolice

@sympatico.ca

My friend who had a shitty Motorola for the last 5 years just called 'n got a DOCSIS right away.... Maybe cuz he complained about bad pings for years 'n never had it fixed, dunno



Dark_Cobra

join:2002-04-12
North York, ON

they probly replaced it cuz they changed to DOCSIS... other wise, they wouldnt



Viggen93
Premium,VIP
join:2002-04-16
Hamilton, ON

reply to HiVolt
Just wondering, what makes everyone here so sure that DOCSIS modem's get better "ping"?
--
Of course I'm good in bed. I can sleep for days!!!!



skillton

join:2000-09-14
Scarborough, ON

said by Viggen93:
Just wondering, what makes everyone here so sure that DOCSIS modem's get better "ping"?

the fact that every user that was switched from a terayon modem to a docsis modem reports better pings... including me.
terayon modems get 24ms pings to the 1st hop @ best... docsis modems get 6ms pings to the 1st hop @ best...
the modems use different technology... the terayon modems use s-cdma and the docsis modems use docsis... i'm guessing the way the technologies work is what makes one ping higher then the other...


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:17
Reviews:
·TekSavvy Cable
·TekSavvy DSL

Well I used to get 5ms pings to my first hop with Shaw, on the Terayon. But thats long ago. I think the Terayon system is not as good when the segment has a lot of people using bandwidth, where as DOCSIS is more efficient at giving better service in a populated area.
--
Crunch for Team Discovery!
Also visit www.ihaterogers.ca


Anon Tech2

join:2002-02-02
London, ON

reply to skillton
Below is the ping time to my gateway with a 4-5yr old Lancity modem. Why would I want a different modem? I've moved 3 times since I first got cable, and have refused to return this modem for a new one every time.

PING 24.112.140.1 (24.112.140.1) from 24.112.xx.xx : 56(84) bytes of data.
64 bytes from 24.112.140.1: icmp_seq=0 ttl=255 time=1.735 msec
64 bytes from 24.112.140.1: icmp_seq=1 ttl=255 time=1.753 msec
64 bytes from 24.112.140.1: icmp_seq=2 ttl=255 time=1.763 msec
64 bytes from 24.112.140.1: icmp_seq=3 ttl=255 time=1.687 msec



Dark_Cobra

join:2002-04-12
North York, ON
Reviews:
·Rogers Hi-Speed
·FreePhoneLine
·Acanac

reply to skillton
no all the teayons are s-cdma... i got a new TCM200... and its docsis.... when i had it installed it was in a new box, never opened, it said on it, terayon tcm 200, DOCSIS... i read the side, it say "meets all docsis standards"...so...that and my area when docsis a few days b4 i had the modem installed:) so i was the only1 with a new docsis modem:) for a few days at least... there prolly were a few others that had switched their CMs that day... but i swear, the 1st week since the area change... we had to b uncapped... i was getting over 3.5/1mbit... then that all changed.... now mostly every1 here is docsis... and im north york.... hi-speed internet is [b]REALLY[/]b popular, almost every1 has rogers:( and it seem to get slow @ times... thats y im thinkin of going to dsl...

latz
--
-AMD T-BIRD 1.2GHz -OCed to 1.344Ghz - 256Meg - 4x 32 AGP - 39.5Gig - ROGERS (*CRAP*) CABLE - XP PRO - 2000 PRO- I AM IMMORTAL, I HAVE INSIDE ME BLOOD OF KINGS, YEAH, I HAVE NO RIVAL, NO MAN CAN BE MY EQUAL



skillton

join:2000-09-14
Scarborough, ON

reply to Anon Tech2
yea lan city modems ping the lowest
if u got a constant signal with little noise and not 2 many ppl on ur cmts its good


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