fireguy
@attbi.com
| reply to fireguy
Re: Is attbi throttling kazaa/grokster in Sacramento?
Thanks for the info. I would very much like to read more about this. So EVERYONE is having trouble right now? Seems like I would have read more bitching about it on these forums.
By the way, the attbi rep I just chatted with said attbi ain't throttling.
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Hello! Welcome to the Online Customer Support Center for AT&T Broadband service. A message from a customer care specialist should appear in the chat window shortly. Your session ID # is 2244327.
Eric J has joined this session!
Eric J says, Thank you for contacting AT&T Broadband, my name is Eric. I can help you with your question.
You say, Is attbi throttling certain ports or IP's?
Eric J says, By throttling do you mean blocking entirely?
You say, Kazaa or grokster
Eric J says, I'm not sure what port grokster uses, but Kazaa works with our service. We however do not provide technical support on either of those program. What type of program is grokster? A peer to peer transfer program like Kazaa?
You say, in past week downloads or uploads all begin fast then steadily go to less then 1 kb each. Appears as if there is throttling of the ports these programs use. Grokster uses same fasttrack service as kazaa.
You say, Are you saying you are not aware that attbi is doing anything? So it must be a fasttrack problem?
Eric J says, No, we do not throttle the ports that those programs use. There is not an maximum upload limit, or anything that would cause your uploads to drop like that
You say, Ok, thanks. I will try to find out if there is a problem with their services.
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