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DavisPhotog
Flyingphotog
Premium,MVM
join:2001-08-26
Rohnert Park, CA

4 recommendations

Hardware Technical Support Phone Numbers

A few days ago I started a thread in the software forum about software technical support phone numbers. Like I said, if you cant get enough support here, you can still contact the manufacturer of your software or hardware product. My previous thread about software technical support phone numbers can be found here for your convenience. If you did not see a certain software company in that thread, it was probably because they also make hardware. I have promised to write a hardware technical support number list, and here it is:




Various Hardware Company Technical Support Numbers:

3Com:
DSL Routers: 800-876-3266
Hubs: 800-876-3266
Hub and Switch Cables: 800-876-3266
Firewalls: 800-876-3266
Firewall Cards: 847-262-0070
Gateways: 847-262-3700
ISDN LAN Modems: 800-876-3266
56k LAN Modems: 800-638-3266
Network Jacks: 847-262-0070
Network Starter Kits (Fast Ethernet): 800-527-8677
Network Starter Kits (Phone Line): 847-262-3700
PC Cards, Mini PCI Cards & LAN CompactFlash Cards: 847-262-0070
Redundant Power Systems (modules): 800-876-3266
DSL & ISDN Router Systems: 800-876-3266
All Wireless Products: 847-262-0070
ABIT USA
For Technical Support: 1-510-492-0968
For (FAX) Tech. Support: 1-510-623-1092
Advanced Micro Devices (AMD):

Direct (USA & Canada): Windows-Compatible PC Processors 8 a.m. -- 5 p.m. (M-F)Pacific Time: (408) 749-3060
Applications Engineering Support for All Other AMD Products
Tel: (408) 749-5703
Toll Free (USA & Canada): Not for Windows-Compatible PC Processors Applications Engineering Support for All Other AMD Product 8 a.m. -- 5 p.m. (M-F) Pacific Time
Tel: (800) 222-9323
Apple:
Within 90 day warranty: 1-800-275-2273 (all other inquiries cost $49 each after 90 day warranty expires)
ATI Technologies Inc:
Support: 905-882-2600
Autodesk
Fee Based Support (free support online only): $65 per incident. Major Credit Cards accepted: 1-800-225-6531
(6 am to 5 pm Pacific Time, Monday through Friday)
Creative Labs:
Support: 800-998-5227
Dell:
Service & Support: 888-560-8324
Home/Office Service & Support: 800-624-9897
Hercules:
Hercules Technical Support: 800-532-0600
Also visit »www.hercules.com for a more specific list of support numbers based on the various individual products.
IBM:
-NetVista Thin Client Manager V2R1 for OS/400, AIX, Microsoft Windows NT, and S/390: Toll Free: 1-800-237-5511
-NetVista N2200e and NetVista N2800e Thin Client Express for OS/400, AIX, Microsoft Windows NT, and S/390 environments: Toll Free: 1-800-237-5511
-Network Station software for the OS/400, AIX, Windows NT and S/390 environments: Toll Free: 1-800-237-5511
-Duty Manager: Toll Free: 1-800-237-5511
-IBM: Toll Free: 1-800-772-2227
-Netfinity: Toll Free: 1-800-772-2227
-PC Server: Toll Free: 1-800-772-2227
-Aptiva (2134, 2159, 2176): Toll Free: 1-800-772-2227
Charges apply:
900-555-2582

-Aptiva (2136, 2137, 2138, 2140, 2142, 2144, 2156, 2161, 2162, 2407): Toll Free: 1-800-772-2227 Charges apply:
900-555-2582

-IBM PC: Toll Free: 1-800-772-2227 Charges apply:
900-555-2582

-IntelliStation: Toll Free: 1-800-772-2227 Charges apply: 900-555-2582
-Ispirati: Toll Free: 1-800-772-2227 Charges apply:
900-555-2582

-Monitors: Toll Free: 1-800-772-2227 Charges apply: 900-555-2582
-NetVista: Toll Free: 1-800-772-2227 Charges apply: 900-555-2582
-Options by IBM: Toll Free: 1-800-772-2227 Charges apply: 900-555-2582
-ThinkPad Toll Free: 1-800-772-2227 Charges apply: 900-555-2582
-WorkPad: Toll Free: 1-800-772-2227 Charges apply: 900-555-2582
-NetVista N2200w, Thin Client for Windows-based Terminal Standard 1.5: Toll Free: 1-800-772-2227 Charges apply:
900-555-2582

-Tivoli Support: Toll Free: 1-800-TIVOLI8 (1-800-848-6548) 1-800-237-5511
-Aptiva (2139, 2153, 2156, 2158, 2163, 2164, 2165, 2170, 2171, 2172, 2173, 2174, 2177, 2178, 2187, 2188, 2190, 2193, 2194, 2196, 2197, 2198, 2199, 6864): 1-919-517-2800 Charges apply: 900-555-2582
-S/390 and Support Line (all platforms): Toll Free: 1-800-237-5511 770-955-6016
-Lotus Support: Toll Free: 1-800-553-4270
-U2 Support: Toll Free: 1-800-729-3553
-U2 Customer Service: 1-800-274-8184 Option 3
*When you're not sure where to go with your Question Toll Free: 1-800-IBM-4YOU (1-800-426-4968)*
-Hardware Service: Toll Free: 1-800-IBM-SERV (1-800-426-7378)
Support Family Information Center: Toll Free: 1-888-426-4343 Option 3
Support for Universal Access Programs: Toll Free: 1-888-SUPPORT (1-888-787-7678)
Intel:
-Intel® PC Camera Products, Intel® Play™ Toys, Intel® Audio Players: (916) 377-7000 (07:00 to 20:00 (US Pacific time)Monday-Friday)
-Processors: (916) 377-7000 (07:00 to 17:00 (US Pacific time) Monday-Friday)
-Network Products: (916) 377-7000 (07:00 to 17:00 (US Pacific time) Monday-Friday)
-Networking Systems Product PPI: (800) 404-2284 (07:00 to 17:00 (US Pacific time) Monday-Friday)
-Intel® AnyPoint™ Network: (916) 377-0283 *This is a toll number. (07:00 to 20:00 US Pacific time) Monday-Friday 07:00 to 15:00 (US Pacific time) Saturday
-Motherboards and Servers: (800) 404-2284 This is a "Pay per incident" number. (07:00 to 17:00 (US Pacific time) Monday-Friday)
Logitech
Technical/Customer Support: +1 702-269-3457
Micron/MicronPC:
Micron General Support: 208-368-3900
MicronPC Support: 1-888-215-6508
NEC:
General Information: 1-800-338-9549
Specific Support Number List: here
Panasonic:
General Support: 800-854-4536
Quantum:
Automated Tape Library Support (Within USA): 800-284-5101
DL Tape Technical Support (Within USA): 888-827-3378
NAS Servers Technical Support (Within USA): 888-338-7627
Samsung:
Go here to chose from product support numbers by category.
Sony:
Technical Support: 800-222-7669
SOYO Motherboards:
Corporate Office: 510-226-7696
Technical Support: online/email only here
US Robotics:
-Sportster 33.6k and 56k Modems: (801) 401-1141
-ISDN TA and Sportster 128k Modems: (801) 401-1142
-Networking and Broadband Products: (801) 401-1143
-Courier (Analog and ISDN) Modems: (888) 326-6099
-PC Cards: (801) 401-1144
-"No Wait" Assistance: For immediate support with Sportster modems and modems out of warranty call: (900) 555-USR-1 ((900) 555-8771)
Hours of operation:
Monday-Friday 9:00 A.M.-5:00 P.M. central time
There is a $2.50 per minute charge for this service.
Western Digital Corporation:
EIDE Hard Drive & FireWire Support (800) 275-4932
Monday-Thursday 9 am - 7 pm CST*
Friday 9 am - 5 pm CST*
Saturday 8 am - 11:45 am, 1 pm - 5 pm CST*

SCSI Hard Drive Support (888) 932-7274
Monday-Thursday 9 am - 6 pm CST*
Friday 9 am - 4 pm CST*
Saturday 8 am - 11:45 am, 1 pm - 5 pm CST*


I realize that this list may not contain every hardware or software company out there. However, I tried to get several large companies, and I hope this comes in useful for some people. If there is a company that you did not see on here, please PM/IM or E-Mail me and I will be happy to find a support number and post it.

Link to my software phone number list.

-Peace
--
No matter how cynical I get its never enough. ¤¤¤


C0deZer0
Oc'D To Rhythm And Police
Premium
join:2001-10-03
Tempe, AZ

VERY nice job for this thread, za

I hope others can come to provide some phone #'s too this could come in very handy.
--
Everything AOL touches just plain sucks. End of Story!



DavisPhotog
Flyingphotog
Premium,MVM
join:2001-08-26
Rohnert Park, CA

Thanks, maybe when people start to find it useful they will vote up the thread like the other one. Thx again.

maybe if people find it interesting enough the mods will make it sticky like they did in my software list.
--
No matter how cynical I get its never enough. ¤¤¤



xRave2
Get Extremely Tweaked By
Premium
join:2001-09-18
Netherlands

Very nice thread! perhaps people could bump this up everytime, or mods make it sticky? Is/Could be usefull.
--
The Freakin' Tweakin' Source of xRave!



Cariad
Logo Queen
Premium,ExMod 2001-03
join:2000-07-02
Staten Island, NY

reply to DavisPhotog

There's a link to the thread on top of the front page. No need to make it a sticky. I did suggest you submit it to the FAQ that way all the numbers would have remained under one heading, and easier to find.

This way, 15 people can pop into the thread and say what a great thread it is, then the 16th poster post another tech number, and it'll go un-noticed.

There was a reason for my seemingly silly request . Of course in the FAQ's you don't get the votes.

Canon Customer Support

Canon Information Technology Services, Inc.
850 Greenbrier Circle
Chesapeake , VA , 23320
Phone: 1-800-652-2666

Compaq Product Service and Technical Support

1-800-OK-Compaq
(1-800-652-6672)

--
Ryw in fwy na perffaith rydw in Gymraes.


[text was edited by author 2002-08-18 09:56:38]


bronc0fan
Boogie
Premium
join:2002-02-26
Colorado Springs, CO
reply to DavisPhotog

You got voted up from me on this and your software post. Great research!



DavisPhotog
Flyingphotog
Premium,MVM
join:2001-08-26
Rohnert Park, CA

1 recommendation

reply to DavisPhotog

More hardware numbers...



Antec:
Support: 510-770-9590


3M:
Support: 800-362-3456


Belkin Components:
Support: 310-898-1100


Canon Computer Systems:
Support: 714-438-3000



More to come later... its painstaking!
--
No matter how cynical I get its never enough. ¤¤¤


DavisPhotog
Flyingphotog
Premium,MVM
join:2001-08-26
Rohnert Park, CA
reply to DavisPhotog

E-Machines:
Technical Support: 408-541-5500



Epson America:
Technical Support: 800-289-3776
--
No matter how cynical I get its never enough. ¤¤¤

emcglynn

join:2000-11-05
Pelham, NH
reply to DavisPhotog

ASUS

Cust. Support: 510-739-3777
Tech Support: 502-995-0883



afriend$

join:2002-08-20

WOW,,THANK U so much

Hello everyone, man oh man, THANK U everyone for the #'s I may not need them all,but it is nice to have them in case someone needs them,won't have to hunt for the help #'s,,,takeCare,a"friend"
--
It is better not to know & ASK,then to pass on wrong information