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Kirby Smith

join:2001-01-26
Derry, NH
Reviews:
·Fairpoint Commun..
·Verizon FiOS

Win2k SP3 CD install and McAfee problem

The past thread 'Win2k SP3 Available' addressed SP3 installation from the Internet, but not installation from the CD. The CD I ordered arrived this week and installation today went fairly well, with one exception so far. I used the following steps:

-copyTCP settings in case they change (they didn't)
-run backup (I use a tape drive)
-run chkdisk
-run SFC /scannow
-build emergency repair disk
-remove internet connection
-stop running programs, incl. Kerio PF, McAfee (see below), Ati MMC, etc.
-install SP3. Note directions are available on the CD
-reboot as specified
-defrag with Diskeeper
-check for changes to the computer's behavior

I noticed the following good results (not exhaustive, I'm still checking):
-Disk C master file table space is MUCH smaller. Perhaps there is a new algorithm that is less wasteful
-Note that this is not true of D:
-Outlook Express was not re-installed (I killed it in SP2)
-My defaults for email and browser were saved

Unfortunately I also found that McAfee Vshield would not run. More precisely, manage/services claims it is running, once I set it to automatic and started it, but Virusscan claims it isn't loaded and then dies with a message when it tries to start it. I could not find this problem addressed on McAfee's web site, nor on Microsoft's.

Before I kill McAfee and buy Norton, the clear winner of polls here at DSL Reports, can anyone suggest a fix? Thanks in advance.

kirby

Try this9
Premium
join:2002-05-05
Infinity

Try uninstalling McAfee, rebooting, then re-installing it. I had to do that with Matrox Video tools after the SP3 install killed them. Worked just fine after the deinstall/reinstall.


Kirby Smith

join:2001-01-26
Derry, NH

Thanks for the suggestion. Unfortunately, I see no improvement after re-installing. I can scan OK, it appears, but vshield won't run.

kirby


Kirby Smith

join:2001-01-26
Derry, NH

reply to Kirby Smith
One problem is that 'avsynmgr.exe' is stopped. Attempting to start it leads to a complaint that a module can't be found. Unfortunately, it is unclear whose module that is, Microsoft's or McAfee's.

kirby


Kirby Smith

join:2001-01-26
Derry, NH
Reviews:
·Fairpoint Commun..
·Verizon FiOS

reply to Kirby Smith
Well, Norton Antivirus 2002 installation was a disaster. Trying to register led to a BSOD, something about an unexpected kernel mode trap. Skipping registration and going into the configuration menu didn't help, it BSOD'd too. Eventually, I got a blue screen as soon after I logged in as it took for Norton to do something on its own.

Worse, besides wasting a lot of time, Norton won't easily uninstall. I had to go into safe mode to stop the services and stop the autostarting programs. Even then, after rebooting, I can't uninstall the program. Yech!

kirby


kzeoc

join:2001-04-05
Findlay, OH

Have you contaced McAfee tech support yet? I have Win2000 Sp2 and McAfee 4.5. Would like to know how SP3 works with this version.


Kirby Smith

join:2001-01-26
Derry, NH

reply to Kirby Smith
When I looked on Sunday, I didn't see an obvious way to contact them, unless one is registered with the latest version. My version, 5.21, is already a freebie upgrade from a previous version.

kirby



Randy Bell
Premium
join:2002-02-24
Santa Clara, CA

reply to Kirby Smith
"How to uninstall Norton AntiVirus by using the Rnav.exe removal utility", »makeashorterlink.com/?J19523D91

I also posted this to the security forum thread, but please let us know which thread you want us to post to; and FYI, it's not a good idea to cross-post, since people can't follow the same thread in two different forums, LOL. :)


Kirby Smith

join:2001-01-26
Derry, NH

reply to Kirby Smith
I'll continue only in the Security Forum. The subject has become AV installation, rather than the Microsoft Win2k SP3 review it started as.

kirby


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