nunya
SEE ROCK CITY 475 MILES
Premium,MVM
join:2000-12-23
O Fallon, MO
clubs:
 ·AT&T CallVantage
|  New customers read this.
There are a lot of threads popping up on this subject, so I'll start a new one with no other subject matter.
Like it or not, new C.O. based residential customers are put on a plan known as "Optimization" or "Ramp Up". I am not positive about commercial accounts, but will post when I have more information.
This is essentially how it works. Your new DSL service is turned up at a 384k (and in some cases 192) download rate. Your line is then monitored for approximately 5 days after your order is closed (not after your service is started). That is why you need to leave your modem on for 10 days. A system sees how fast your line can possibly go (max attainable bit rate). Your line speed is gradually increased, as long as the connection is stable.
If you are paying for 768 and get between 384-768, that is all you will get. If you are lower than 384, you need to call after the ten day period.
If you are paying for 1.5M and get between 768k-1.5M, that is all you will get. If you are lower than 768k, you need to call after the ten day period.
Calling in before the end of the waiting to get your speed "bumped up" is not going to work, so don't bother. All employees have been warned not to adjust anyones speed before the end of the "optimization" period.
While many (including myself) may think that there are some problems with this system, it is here until further notice.
--
"It's your world, babe. I'm just livin' in it." - All around cowboy DSL guru. |
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RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
 ·AT&T Midwest
| Now all we need to do is get them to actually implement the "ramp up" part. As of today nobody here on that program has had their speed automatically increase * at all * regardless of how long it's been. They've all had to call and complain long after 10 or 14 days.
Thanks for the update. |
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nunya
SEE ROCK CITY 475 MILES
Premium,MVM
join:2000-12-23
O Fallon, MO
clubs: | reply to nunya
I've gone back and checked a few (just out of curiosity), and it seems to be working for the most part. Definitely not 100%, though.
--
"It's your world, babe. I'm just livin' in it." - All around cowboy DSL guru. |
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RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
·AT&T Midwest
| I guess we've got the squeaky wheels here then. Of course, I wonder how many people actually realize what's going on. I'd guess that 90% of the customer population just sees that it's faster than dialup and doesn't tie up the line, and is happy at that point.
Thanks again. It definitely was not working when they first implemented it. |
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nunya
SEE ROCK CITY 475 MILES
Premium,MVM
join:2000-12-23
O Fallon, MO
clubs:
·AT&T CallVantage
| reply to nunya
I think you are right. The majority of people don't understand (or care) as long as it's faster than dialup.
I'll write down a few job #s tomorrow, and track them in a few days.
--
"It's your world, babe. I'm just livin' in it." - All around cowboy DSL guru. |
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bigbeartech
Goo?
join:2001-09-23
Saint Louis, MO
| reply to RadioDoc
Alot of people that call in say...
"I should have just gone with that 2nd line"
"I cant believe they talked me into this"
"...this dsl thing"
Meaning, they called in for some other reason (phone bill, extra line, etc) and got DSL...
So yah, many people have no idea about this "bandwidth thing". |
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Warthog7
join:2002-08-25
Chicago, IL
| reply to nunya
Hey Guys
I tried to post this to this thread, but I fired it off somewhere else, and I can't figure out where - ooops. Anyway, now I have it in the right thread. I am a new Ameritech DSL customer, and unfortunately read these posts after I signed up. So far things are going pretty well for me. I just ran a speakeasy test, and got 650 / 136 without any tweaks. Is this unusual, or should I expect things to suck in the near future?
-Jim |
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RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11 | You started a new topic here: »:/forum/remark,4234941~root=ilec···ode=flat , which is more appropriate for that discussion. |
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tempus28
join:2002-02-27
Comstock Park, MI
| reply to nunya
Question- would this also apply to people about to transfer their DSL from one location to another? I'm currently at 15k feet from the switch and am with the 1.5/240 plan, and our new home is in the same exchange and only 9k feet from the switch (just a lucky coincidence really). Will I have to go through this as well? I had been getting around 880/235 or so, then for the past month or so its been worse, with a high of around 700 download. I was rather hoping to get closer to the theoretical limit of 1200.. any hope for me? |
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RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
·AT&T Midwest
| If you are moving closer you shouldn't have any problem getting max speeds. I'm a bit over 9300 and get 1300/245 and max sync rates (1760/288). I would not expect to see any improvement in your current situation. See the other "Lost your 1500?" thread for more details.
As far as we know right now this only applies to residential 768/128 accounts. |
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MrFixitSC
Premium,VIP,ExMod 2001-06
join:2000-12-01
Moncks Corner, SC
 ·Comcast Formerly ..
·AT&T DSL Service
| reply to tempus28
said by tempus28:
Question- would this also apply to people about to transfer their DSL from one location to another?
My gut says you will have to endure it, a change in locations, unlike with just dialtone, is treated like a brand new order as it must flow through the usual line qualification procedures and such as well as the line-sharing issues that are regulatory driven and given your distance "15k feet" there are 2 additional possibilities, one very good and one very bad, good, you may now be within reach of an RT and thus be able to get better speed, bad, the records and tests of the new cable pair may put you outside the serviceable range and leave you dsl-less... Sorry but figured you didn't want it sugar coated... |
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nunya
SEE ROCK CITY 475 MILES
Premium,MVM
join:2000-12-23
O Fallon, MO
clubs:
·AT&T CallVantage
| reply to nunya
If you are R.T. based, the "optimization" program does not apply. On a C.O. order, your move will flow like a new install, so it is a good possibility you will witness this firsthand.
--
"It's your world, babe. I'm just livin' in it." - All around cowboy DSL guru. |
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Jan Janowski
join:2000-06-18
Skokie, IL
·AT&T Midwest
| reply to nunya
Really now, we customers should be able to "Ramp Up"
our payments, too... For example:
No matter what plan you purchase,(Example here=768 service) If you purchase 768 and get 200 you should only pay 200/768=X% of the bill, and when Ameritech "Ramps Up" the speed at their end, the corresponding speed increase will be reflected in the monthly bill, until 768 is hit, and at that time, you will pay 768/768= 100% of your rated bill, in other words, you pay for what you get.
The same would apply to 1500 service (Example above) 200/1500. If speed increases to 400 it is 400/1500
I am also suggesting that the time for the speedtest for the "Weekly Ramp-Up Price-Fix Test (WRUPFT) be held at the User's convienence, which could be 9-10PM of the user's choice. I am suggesting this time because Ameritech would probably suggest 3-4AM....
Now, If your line supports (for example) 1900, and you are supposed to get 768, because of your contract in place, you would be given the opportunity to upgrade to what your line can support, for a multiplier of your origional contract. In other words, I am suggesting removal of all speed limits for new users, until it is determined what speed the line the customer was given can support. Once that is determined, both the customer and Ameritech would not be doing a "Bandwidth Dance" but approach the bargaining table with hard facts about the line in question and the cost for various speeeds..
With the WRUPFT soidly in place, then both sides would be fairly implementing the benifits of the "Ramp Up" based upon an old time saying "What's good for the Goose is good for the Gander!"
WHAT ARE THEY DRINKING IN THE ROOMS WHERE THEY DECIDE STUFF LIKE THIS?
I WANT SOME OF WHATEVER IT IS THEY ARE DRINKING!!!
What is fair is fair, right?
--
Looking for 1939 Indian Motocycle |
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MrFixitSC
Premium,VIP,ExMod 2001-06
join:2000-12-01
Moncks Corner, SC
·Comcast Formerly ..
·AT&T DSL Service
| said by Jan Janowski:
(WRUPFT)
LOL, the prescribed 2 week interval utility is intended to optimize a customer's line, not withhold available bandwidth or some such nonsense. The thought of a large corporation, remember you're not just dealing with Ameritech anymore, entering into a debate over flex-pricing versus line speed over such a small time period is just silly, no offense. This process, in intent at least, makes alot of sense. Which would you prefer, start a little slow and see your service improve over a relatively short period or start fast and have so many problems that you end up getting capped anyway??? It's the ones that fall thru the cracks and wind up not getting ramped up, probably due to the modem not being left connected while the tests are running, that I have a problem with though usually it's easily rectified... |
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jdeare1
Slowride
Premium
join:2002-07-02
Wheaton, IL | reply to nunya
Is this for every new account? I've been hooked up for just over a month, and my connection was running at 630 after tweaks on the 2nd day. |
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wirphotos
join:2002-07-22
Green Bay, WI
 ·AT&T U-Verse
·RoadRunner Cable
| reply to nunya
You know the whole problems with that guys is NO WHERE is it posted that you must keep the modem on for 5 days. It states in the book that comes with it, to wait till the tech hooks everything up outside and then install the software and then hook up the modem. It never states for you to keep the modem on for 5 days for monitoring. I can tell you I never left the modem on for 5 days. It was turned on for maybe 5 hours a day and then shut off. I connect at 640/137 with the 768/128 package and I am 20,000 feet from the central office, of course there is a RT between me and the central office.
Have had DSL for almost 2 months and have no problems for a while, had problems at first but that was a router. Do have the once in the while slow browsing and losing connection.
Bottom line, Ameritech include this in the paper "Please keep your modem on for the next 5 days so we are able to monitor your line." Not to difficult and it would save them some time and money! |
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AmeritechTech
@24.175.x.x
| reply to nunya
"No matter what plan you purchase,(Example here=768 service) If you purchase 768 and get 200 you should only pay 200/768=X% of the bill, and when Ameritech "Ramps Up" the speed at their end, the corresponding speed increase will be reflected in the monthly bill, until 768 is hit, and at that time, you will pay 768/768= 100% of your rated bill, in other words, you pay for what you get."
Much ado about very little. 29.99 a month divided by 30 days is roughly a dollar a day. If you're at 384 for 10 days, you would pay half, that is, 50 cents a day. Sum total of all this? 5 dollars. |
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MrFixitSC
Premium,VIP,ExMod 2001-06
join:2000-12-01
Moncks Corner, SC | reply to jdeare1
said by jdeare:
Is this for every new account?
This doesn't pertain to RT based service and supposedly applies only to customers beyond about 10k feet... |
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nunya
SEE ROCK CITY 475 MILES
Premium,MVM
join:2000-12-23
O Fallon, MO
clubs: | reply to wirphotos
This is for "new" customers only. You don't qualify as a "new" customer. You have been up over two months.
--
"It's your world, babe. I'm just livin' in it." - All around cowboy DSL guru. |
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schja01
I need to get a life.
Premium,MVM
join:2000-04-27
Morton Grove, IL
clubs: 
·AT&T U-Verse
·AT&T Midwest
| reply to Jan Janowski
said by Jan Janowski:
WHAT ARE THEY DRINKING IN THE ROOMS WHERE THEY DECIDE STUFF LIKE THIS?
I think they are beyond the drinking stage and into illegal substances by now.
James
--
Damn the Torpedoes, Full Speed Ahead ! |
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