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SkippyST$
join:2002-06-01
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| Re: ATT Cable Modem + 'Basic' Cable ? Techs Please Most of the major AT&T markets use three different types of traps. The first trap is a mitigation trap. It is used to block the return path frequencies from entering back into the plant. If you install a mitigation filter on a modem line, the modem will not synchronize (RCA modems just flash two lights over and over). We use the mitigation trap to block out unwanted noise from entering the plant. The second type of trap we use is the basic trap. Basic traps are a bandpass filter. They trap a range of channels that the system does not want the subscriber to receive. Basic traps usually start around channel 20 something and go up to channel 70 something. They allow the return path to pass, the ower channels, and the digital packages to pass in order for customers to order modem service and digital cable packages. Expanded basic requires no traps at all in line. The last trap we use is the non-subscriber trap or as some call it a video trap. It blocks everything from 50 MHz on up to around 600MHz. The return still passes through it and the data carrier (forward channel) still passes through it. A non-sub trap will leave a customer with modem service but no TV service. I would say this whole conversation boils down to two main reasons.... One, some technicians are lazy and they do not order the proper traps from the warehouse or stock the right traps on their trucks or they may be too lazy to install the trap at the time of install or service. Two, some technicians believe that a trap in the line on a modem account will cause connection problems only because they saw an account or two that had a problem with a faulty trap and if they leave the traps out they can make sure that that won't be happening to that subscriber. If you get expanded for the price of basic, consider yourself lucky. If you have a conscience, call us up and tell us about it and make sure it is noted. If we don't come out o fix it and drop you to basic, then enjoy some free cable guilt free. After all, if you call us, the responsibilty is ours to take care of it. Positive traps (pay stations) are slowly becoming a thing of the past as most systems are moving to an addressable system that uses converter boxes for the pay stations and pay per view.. I hope this answers all of your questions. | |
|  rmrichar
join:2002-09-03
Richmond, VA
| Re: ATT Cable Modem + 'Basic' Cable ? Techs Please How about the opposite situation, connecting to the internet with only a basic cable subscription? I recently moved into an apartment with an active basic cable subscription and was able to connect to the internet for about a week, although I hadn't gotten around to telling att to change my internet account info. Then at some point I was unable to connect to the internet, even though the modem lights are normal and I can renew my IP address. Haven't yet had time to wait through the holds on the phone with customer service to update my account, but am curious as to how these signals work and what allowed the internet connection to work at first. Thanks in advance for your technical explanation... | |
| | SkippyST$
join:2002-06-01
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| Re: ATT Cable Modem + 'Basic' Cable ? Techs Please When your old address was disconnected, the modem died along with it. The modem is tied to SAS and CSG via address. Re-register your modem with the new account number to your new place and it will work. You need to sign up for service at your new place. | |
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Crazy Russian
@cox.net
| Cable Modem + 'Basic' Cable ? Techs Please How about this: when i opened new internet access account with COX, they told me that i MUST at least get Basic Cable. Fine. Do not not for what reason, but tech did not installed hi channels filter (24 and up), so, we enjoyed service of extended basic for a little over a year... Some how they found out that i dont have a filter... Can somebody tell me how? And then they came out and installed that filter... now my channels end at 23  I know that i can just remove that filter, no problem, but i have couple of questions before that. Can i take a splitter, split incoming cable line in 2, put filter they installed on one and second branch connect to all my TVs at home. Can they still find out? Is there any way to make them think that filter is still installed and have all channels?
Hope somebody answers these questions  | |
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MR T
@rr.com
| Guess what they know this and most people think all they have to do is bypass the trap. Alot of Cable CO's are now putting the trap 30 feet in the air soo guess what unless your not scared of getting caught or afraid of 30 feet you best not mess with it on the pole. | |
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Re: Cable Modem + 'Basic' Cable ? Techs Please