  lurkn
@rr.com
| reply to phrider Re: Ever have your Sprint ION/ Biz DSL line cut?
Until there's a way to put a tone on that line along side the dsl signals, the LEC techs will continue to take the pairs. Just plugging a butt set on the line gives them nothing and they assume it's a free pair because they're voice techs.
Plenty of ION tickets were generated for this problem. One time I actually explained how the rish worked to a couple of SBC techs and their reply was, unofficially of course, "no wonder we're always taking your pairs". |