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Links: ·Sprint Home Page ·Sprint Biz DSL Home Page ·Sprint ION Reviews
brianiscool

join:2000-08-16
Miami, FL

Sprint Ion

I was ripped.. I paid for setup fees and everything . My line went dead then I called and they said I wasn't excising customer. What should I do?
permalink · 2002-10-20 23:38:44 ·
phrider

join:1999-12-17
Los Angeles, CA

Re: Sprint Ion

1. Call them again with setup fee payment info available.
2. If that fails, complain to FCC and Florida Public Service Commission.
permalink · 2002-10-21 08:59:26 ·

peachion7

join:2001-04-11
Kansas City, MO		 When you call them, remember to escalate, escalate, escalate your issue.

Also, keep in mind to ask their supervisor and manager's name, and direct phone number. (don't be afraid calling VP, or Bill Esrey (CEO) to escalate your issue.)
permalink · 2002-10-21 10:19:40 ·
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