scayyver
join:2001-12-23
Mission, KS
| A Little End of Days Irony
My girlfriend just got a visit from a Time Warner Cable door-to-door salesperson. When he asked her about broadband, she advised she had "Sprint ION". At our home, we never started to call it BizDsl...
The funny part is after she told him that, he began a smear campaign against ION, for its "Poor Customer Support", "Unstable connection rates", and "Long Installation Time."
I felt it to be quite humorous that this sales person was assailing a broadband that has not existed as "ION" for over a year, and the last remnants are terminating this month!
Perhaps, he could have been a little more effective to have tried a "rescue" sales pitch...
"So, its going away? WELL, we have this package..."
Scayyver |
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Darkflight
3G Stitch626
join:2001-03-03
Rowland Heights, CA | It's called: Salesperson out of touch with reality. |
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bigjoesmith
join:2000-11-21
Peoria, IL
 ·Cable Onda
| Better end of days irony:
Sprint, because of their completely SNAFU'ed back-end systems, has always had two accounts for my ION service. This has persisted for more than two years despite repeated attempts to get it straight. It's been a source of constant problems and has firmly embedded in my mind Sprint's administrative incompetence.
However, it does have one benefit: apparently Sprint is giving the $400 credit to both accounts. I'll believe it when I get the dollars. |
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falkclan
join:2000-07-02
Olathe, KS | bonus for you bigjoe 
--
Alan Falk |
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jasonzzz
join:2000-08-19
San Diego, CA | reply to bigjoesmith
Well, big joe, did you get 2x checks? |
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quaZmoto
join:2001-01-17
Irving, TX
| reply to scayyver
Door to Door Sales-Don't Ya just hate it!
It just doesn't make a good Sales Pitch by "Talk n Trash"
about the Competition. A good Sales Person would let the perspective Customer say what they want to say about what they "Have" or "Had" and leave it at that.
quote:
The funny part is after she told him that, he began a smear campaign against ION, for its "Poor Customer Support", "Unstable connection rates", and "Long Installation Time."
This is like telling someone "You're Stupid-Come on and get Stupid with us".
..................M D C |
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bigjoesmith
join:2000-11-21
Peoria, IL
·Cable Onda
| reply to jasonzzz
Re: A Little End of Days Irony
said by jasonzzz  :
Well, big joe, did you get 2x checks?
Well, I got one refund credit applied to one account. I had stopped paying that account as soon as the announcement came that Sprint Biz was shutting down. The credit wiped out what was due on that account.
The other credit is still being debated. I've called Sprint several times about it, but whenever the rep looks at my account the entry is so confusing and messed up they simply reply "I have to get back to you on this." Of course, they never do. |
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Darkflight
3G Stitch626
join:2001-03-03
Rowland Heights, CA | There is someone who could help you floating around here... |
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bigjoesmith
join:2000-11-21
Peoria, IL | I just received a $400 rebate check from Sprint. It took a number of days of calling, but I finally got the rebate. With that, my Sprint ION file will be closed. It was great while it lasted. |
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Darkflight
3G Stitch626
join:2001-03-03
Rowland Heights, CA | One by one, the accounts will be closed and a great part of history will be gone.
--
Darkflight- PCS Vision- Way of the future. |
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tracyt
I got it 6016 768
join:2000-12-30
Spring, TX | Sure wish those "good things to come" would have made it to a reality.... Loved my ION service... SBC DSL just not the same as the ultra fast connection we all loved!!!!
ION RIP...... |
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bigjoesmith
join:2000-11-21
Peoria, IL
·Cable Onda
| Further (final?) irony: A few weeks after getting a 400 rebate check from Sprint over the termination of my Sprint Biz DSL, I got a notice from a collection agency for $69 due on my Sprint Biz DSL account. They're going to have hard time convincing me of the validity of this request. |
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