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Forums » DSL ISPs get a warning » Its about time, someone did something!
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« Re: DSL ISPs get a warning  

sporkme
drop the crantini and move it, sister
Premium,MVM
join:2000-07-01
Morristown, NJ
·Optimum Online

Re: Its about time, someone did something!

I think this would be a prime time to find your state Attorney General's address (postal, that is) and mail your complaint and a copy of this letter...

I work at an ISP, and we are upfront on the difficulties that most subscribers WILL experience, and we credit them where credit is due. I would like to see the hammer come down on those that don't and the associated ILEC and CLECs that are taking advantage of the FCC's "hands off" policy, and most state PUC's "tell the FCC" policy.

C
Anon

Verizon makes good in Washington State!

I live in Washington State and was also given false information of install dates...My speeds could be 50x faster "IF" I was to pay for the higher-end service so no complaints here.
I've been with GTE (Verizon) for two months now as since then have had my 768/128 service drop in price from $49 to $39 and also just received a letter saying they were sorry for the delays installing my aDSL service a provided me a $45 credit plus the letter claims they are sending me a $50 check within 10 days!

Verizon Rules!!!

chris
focus
Premium
join:2000-08-13
Middletown, CT

Re: Verizon makes good in Washington State!

Let me know if you get your money

dubfanatic

join:2000-07-16
Vancouver, BC

I too live in the Verizon/GTE part of WA...I agree, GTE rocks here. They promised to take out a load coil in 2 weeks....they did it in 1. They have also been very prompt for everything. Because of this, I still call them GTE, not Verizon, because this gives Verizon a GOOD name
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