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Forums » ISP's Nix Forum Support » Insecure managers/directors of cust srvc orgs
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Techs or Imposters? »
« Oh, so you would let everyone make company policy?  

TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

Insecure managers/directors of cust srvc orgs

The reason so many companies discourage employees from helping on public forums is because it makes the management of their customer service organizations look like a bunch of incompetent bureaucrats(which is what many of them are). So rather than developing a well-trained capable customer service department, they block employees from any public forums that highlight their failings. The top mgt of these companies are really a bunch of losers that will eventually destroy their company's profits.
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permalink · 2002-12-06 19:57:48 · Print · Reply to this

Dewi
Premium
join:2001-09-28
united kingd

Re: Insecure managers/directors of cust srvc orgs

Would Broadband reports reveal the employees identity if it came to that?

It is a sad state of affairs. When I was figuring out if I could qualify to DSL, the techs here were the only ones who would help me out. Sad to see that go.
permalink · 2002-12-06 23:10:57 · Reply to this

sometech

@216.90.x.x

 HEY... WHY DONT YOU COME FIRE ME!!!

I am a tech, admin, rep, pr, etc.. If you people are so anal retentive that you can't let your own techs do what they want (in their off-time I might add) then you need to get a life...

COME FIRE ME SWBELL.. or should I say, SW-SMELL>>> :-p
permalink · 2002-12-09 13:36:49 · Reply to this
Forums » ISP's Nix Forum SupportTechs or Imposters? »
« Oh, so you would let everyone make company policy?  

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