blkkat
Live On
Premium
join:2002-11-20
Juneau, AK
|  Internet Washer
HELP!!! I made the mistake of clicking on the X to close that annoying flashing red banner(?)and now I can't receive my e-mail at yahoo,and my previously clean port scan is now showing an open port that wasn't there before.The banner was called Internet Washer.Any and all help would be appreciated. |
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John2g
Qui Tacet Consentit
Premium
join:2001-08-10
England
| I would download SpyBot S&D, then update it, then run it.
I expect that this will remove any spywase, scumware etc
»security.kolla.de/
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[text was edited by author 2002-12-07 08:18:45] |
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blkkat
Live On
Premium
join:2002-11-20
Juneau, AK | John,I really appreciate your help,however I should warn you I am whatever comes before "newbie" went to the site you recommended and was immediately struck dumb(er)could you be more specific,please. |
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John2g
Qui Tacet Consentit
Premium
join:2001-08-10
England
| said by blkkat  :
John,I really appreciate your help,however I should warn you I am whatever comes before "newbie" went to the site you recommended and was immediately struck dumb(er)could you be more specific,please.
First hit the "download button on LH side,which will take you to the download page. Scroll down until you see the English version SpyBot S&D1.1, download and install.
I should have some screen shots of how to use the settings.
Be back.
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John2g
Qui Tacet Consentit
Premium
join:2001-08-10
England
| reply to blkkat
Use the check marks,as shown, you don't need the others
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John2g
Qui Tacet Consentit
Premium
join:2001-08-10
England
| reply to blkkat
Make sure you use the check marks to make back ups, in the event something doesn't work after a scan, you can re-install what was removed
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John2g
Qui Tacet Consentit
Premium
join:2001-08-10
England
| reply to blkkat
Make sure you have the update box checked, as illustrated
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John2g
Qui Tacet Consentit
Premium
join:2001-08-10
England
| reply to blkkat
When you have done all that, go to the online button, click that and you will see a download updates button, hit that and you will see update available shortly.
Put a check mark against all the items you want. The ones you won't want are the language updates. It should download the updates automatically (don't forget you have to be connected to the web first.
When that's all done, hit the "check for problems" button and it will then scan your system. It will tell you what shouldn't be there. Just check those items and hit "remove"
Your system should then be clear of malware
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jaykaykay
4 Ever Young
Premium,MVM
join:2000-04-13
Scottsdale, AZ
 ·Speakeasy
|  reply to blkkat
Great thread and wonderful responses, John2g. Any time someone remembers that there are new people here all the time and post screen caps for those folks to feel comfortable with has a huge pat on the back from me. We so often forget how we felt when dropping in here for the first time and perhaps the first time using a computer. This kind of answer is really one of the best values one can get when coming to DSLR and I am glad to see that our members, new and old, go out of their way to help those who are new here.
Bikkat, good for you for being up front and telling everyone that you don't know where to begin. We do get too technical at times, even for very basic use levels. You reminded all of us of that, and I, personally, am thankful that you did. Welcome by the way. You have just become a part of a very large, for the most part close knit family.
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JKK Age is a very high price to pay for my maturity. If I can't stay young, I can at least stay immature! |
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WLiley
Woodman
Premium
join:2000-12-01
Grand Blanc, MI
clubs:  
| reply to John2g
Yep, I'd have to agree with JKK.
Nicely done John! You got a "thumbs up" on that one.
Nowadays when asked by a newbie for help, I usually tend to *help them* by fixing it myself. I sometimes forget the old phrase: "Give a man a fish & he'll eat for the day. Teach a man to fish & he'll eat a lifetime".
Blkkat, glad you came here & hope the solution from John worked. Underneath the occasional heated discussions you may find here, are some of the most helpful & experienced people you'll ever find. Feel free to invite us for help, anytime!
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blkkat
Live On
Premium
join:2002-11-20
Juneau, AK
| John,thank you so much for the hand holding ,I'm very happy to say it worked.I appreciate your patience and to the others for the warm welcome thank you one and all.I'm a firm believer in that old adage "that there's no shame in not knowing the shame comes from having the chance to learn and not taking it.So you will probably hear from me again.Once more thank you John. |
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John2g
Qui Tacet Consentit
Premium
join:2001-08-10
England
| said by blkkat :
John,thank you so much for the hand holding ,I'm very happy to say it worked.I appreciate your patience and to the others for the warm welcome thank you one and all.I'm a firm believer in that old adage "that there's no shame in not knowing the shame comes from having the chance to learn and not taking it.So you will probably hear from me again.Once more thank you John.
You are welcome! I am glad it solved your problems
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airwingjim
Euclid314
Premium
join:2001-08-05
Denver, CO
| John2g,
Thanks for pointing me to this thread pard. You get my vote as well.
(I dropped AdAware the other day for Spybot. Original settings are ALWAYS the hardest. Over time you can make informed changes.)
John2g... another reason DSLreports is my favorite web site.
jim
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John2g
Qui Tacet Consentit
Premium
join:2001-08-10
England
| said by airwingjim :
John2g,
Thanks for pointing me to this thread pard. You get my vote as well.
(I dropped AdAware the other day for Spybot. Original settings are ALWAYS the hardest. Over time you can make informed changes.)
John2g... another reason DSLreports is my favorite web site.
jim
Glad to have helped
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