xv920
join:2002-08-27
Campbell, CA
|  Anybody home at Cyberonic?
I'm thinking about switching to Cyberonic.
The 768K upstream speed is almost too good to be true.
I sent them an email inquiry about it two days ago.
So far none has replied. Are they already too busy to
respond, dealing with the flood of DTV refugees? 
Their web site doesn't look good either.
I mean, it looks very poor for a DSL provider. It looks
more like a hoax if you browse it without reading all
the good reviews here at DSLreports beforehand.
No member-only pages, no DSL-related info on FAQs.
One review here says that they handle matters in low-tech,
telephone and fax are their primary tool. No wonder why
you don't get email replies?
All this doesn't sound like they are cutting-edge, top-
notch, ranked-number-one-by-JDPower&Associates kinda
company.
Not to mention their backbone is WorldCom.
How are they doing really? Are they really worth any
consideration? |
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ITGuy72
Permanently Disco
Premium
join:2001-11-01
New York
| My understanding is they are a smallish "bread and butter" provider, no frills. They will give you an excellent connection if you qualify, but they aint gonna hold your hand and give you pretty member web pages to make you feel warm and fuzzy. Call them up to get an answer. |
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flashrom
join:2002-12-17
Houston, TX | reply to xv920
i agree, their web page sucks, and I emailed them to suggest that they do what Speakeasy did and have a link specifically for ex- Directv people and suggested they waive the $99 initiation fee since they could get so many new customers. |
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mrfantastico
join:2002-11-13
Chicago, IL
|  reply to xv920
I have Cyberonic, and they REALLY ARE THAT GOOD! They are pretty much bare bones speed, with no marketing, directions, things like that. If you are not technically literate I might hesitate to recommend them, but then again most peeps at this site know what's up. I have enjoyed my mid 1300 down high 600 up speeds for over a month now, with no problems yet. This is my third provider for broadband at home, (earthlink in 2000 and ATT@home/ATTBI 2001) and I have never had it so good with such little hassle. |
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ninersfan
join:2001-02-09
Hayward, CA
| reply to xv920
Why don't you call them? That's what I did and got the information right away...very professional if I do say so.
Email sometimes doesn't get to the head of the line the same way a phone call does.
(888) 929-2372
I talked to Joe (don't think he would mind me giving his name here), I also hear Tom is a very good rep there too.
--
Any connection between your reality and mine is purely coincidental.
[text was edited by author 2002-12-18 14:37:45] |
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Opio
join:2001-09-08
Millbrae, CA | Ninersfan, are you going with Cyberonics? I live in the same area as you and I was also interested in them. I just wish they would waive that $99 fee. |
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Miz
WTF?
Premium
join:2002-03-11
Miami, FL
clubs: | reply to xv920
When I called Cyberonic all I could get was 786/384 due to distance so I just went with DSLi SDSL instead 784/784 |
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ninersfan
join:2001-02-09
Hayward, CA
| reply to Opio
said by Opio  :
Ninersfan, are you going with Cyberonics? I live in the same area as you and I was also interested in them. I just wish they would waive that $99 fee.
Right now I think I am going with cyberonic (just have to get the line released first is all). btw, I don't think they are going to waive the $99 fee, it's probably part of the incentive in their alternative offer where if you prepay 18 months then you don't have that charge and a lower monthly.
I'm kind of hanging on right now and probably going to try to initiate a disconnect from DTV if there is any better plan within the next week (to be completed ideally before the end of the year).
Some other companies have offers set to expire on 12/31/02 so I think it's important to at least have your order in with whatever provider you are going to choose on or before this date so you have the best options still anyway.
said by Miz :
When I called Cyberonic all I could get was 786/384 due to distance so I just went with DSLi SDSL instead 784/784
There must be something wrong with your line then because I've been offerred 1500/784 with both DSLi and cyberonic both!
--
Any connection between your reality and mine is purely coincidental.
[text was edited by author 2002-12-18 14:43:30] |
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flagencom
join:2001-12-28
San Francisco, CA | reply to xv920
I LIVE IN SF TOO
Hey niners, and Opio, i live in SF too, and i'm very interested in Cyberonics, but i don't want to pay $90 activation fee. Any ideas? Their upload speed is also sounds too good to be true, but looks like few peeps here really getting it. |
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Miz
WTF?
Premium
join:2002-03-11
Miami, FL
clubs: | reply to xv920
Re: Anybody home at Cyberonic?
Don't I think I'm just pretty far from the CO. |
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ninersfan
join:2001-02-09
Hayward, CA
| reply to flagencom
Re: I LIVE IN SF TOO
said by flagencom :
Their upload speed is also sounds too good to be true, but looks like few peeps here really getting it.
Thats not true, they have offerred me their 1500/768 plan @ 49.99/mo. The $99 fee, well I would prefer not to have to pay that but you get what you pay for and if they stay in business I will be loving that upload speed
It actually helps your download speed a lot too, many peeps don't realise that upload affects how long it takes to load pages (especially if you are doing other things at the same time).
But as to others getting it, just check here: »[Poll] Where is everybody going now? and see the poll results. Cyberonic looks like the most popular or the same as Speakeasy which is more expensive, 18 month contract but offering a free game console if your into that (I'm not).
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Any connection between your reality and mine is purely coincidental. |
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flagencom
join:2001-12-28
San Francisco, CA
| reply to xv920
SF...
I checked out speakeasy, and for 1500/768 they'r charging $100/month! That's rediculous since Cyberonic offers same speed for 49/month. If Cyberonic will give me 768 upload speed i'll be happy.
Right now i'm not sure what should i do, DTV probably already charged us for december, so mabe i should use time i already paid for. But i'm really in to ordering Cyberonic ASAP .
[text was edited by author 2002-12-18 14:57:10] |
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flagencom
join:2001-12-28
San Francisco, CA | reply to xv920
Re: Anybody home at Cyberonic?
By the way, i'm 7600ft from CO, i live in Richmond neighborhood, what about you? |
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ninersfan
join:2001-02-09
Hayward, CA
| reply to flagencom
Re: SF...
said by flagencom :
By the way, i'm 7600ft from CO, i live in Richmond neighborhood, what about you?
Your closer than me
I'm here in downtown area (a few blocks out from Union Square) and according too the DSLi qualification I'm:
Distance (Loop Length): 9258 feet (1.75 miles) -- 2811 meters (2.81 kilometers)
RMSC Airport Code: SFO/SAN FRANCISCO
Service Determined
Line sharing: Available
Central Office (CO): SNFCCA12
Maximum available speed: 1536x768
(cyberonic should be the same, just they didn't give me this info)
Also, I suggest this may be more accurate as this website reports I'm about 9600 feet from the CO...in any case I get 1310/100 now with DTV (which are about as good of speeds as one can expect with this service). |
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flagencom
join:2001-12-28
San Francisco, CA
| reply to xv920
Re: Anybody home at Cyberonic?
Yeah... i'm getting same speed, but after i installed router and hooked up laptop, my speed dropped to 1200/80  even though lap top is turned off. But oh well.  I'll sign up for Cyberonic in next few days. |
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Mr Tidas
@unc.edu
| reply to xv920
I have Cyberonic's UUNet 1.5/768 DSL service in Chapel Hill NC. It beats DirecTV DSL and RoadRunner -- no contest. Much faster, much more stable. Highly recommended. In my opinion, the $99 installation fee is worth it, since there's no obligation other than the monthly fee. (I hate long-term contracts.) |
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EvilKernel
Here's Johnny
join:2000-08-29
Fort Lauderdale, FL
| reply to xv920
I called them yesterday and had almost no hold time. The only problem is I didn't qualify which really sucks 'cause those speeds at that price are unbeatable...
--
"There was once a time when the church ruled the world. That time was called "The Dark Ages"... |
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HomeLvr
Premium
join:2002-01-01
Atlanta, GA | reply to xv920
Directv Refugees do not sign up with Cyberonic please don't. Im working out a good deal for adsl 1.5mb/768k dsl. (Hint:maybe get the sign up fee lowered a lot or even waived) |
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ninersfan
join:2001-02-09
Hayward, CA
| said by HomeLvr :
Directv Refugees do not sign up with Cyberonic please don't. Im working out a good deal for adsl 1.5mb/768k dsl. (Hint:maybe get the sign up fee lowered a lot or even waived)
with cyberonic? A bunch of us are willing to go in group and it looks like we got the numbers
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Any connection between your reality and mine is purely coincidental. |
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HomeLvr
Premium
join:2002-01-01
Atlanta, GA | reply to xv920
Yes with cyberonic. |
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