tallman8251
join:2002-12-29
La Grange, IL
| ubr924 Help.....
ok just got a ubr924. it connects up to the internet, but I can only get one PC on. I am paying for 2 ip's total.
If you go and look in the config it says it will allow only 1 cpe... How do I change this??? Any help is great!
Thanks
Kmiller |
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kg4evv
Kg4evv
Premium
join:2002-02-18
Fairdale, KY
| UBR924 by CISCO? If so... It WILL NOT work and you can't get it to work with INSIGHTBB.COM. It is an unsupported item. I'll look into it more in the AM when I get to work, see what kind of info I can drudge up for ya'. Good evening.
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kg4evvSemper Fi, 5/10, 2nd Mar Div 1992-2001 |
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IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL
| reply to tallman8251
»www.cisco.com/warp/public/cc/pd/···2_ds.htm
»www.cisco.com/en/US/products/hw/···/ps2227/
»Cisco ubr924 on AT&T?
»akson.sgh.waw.pl/~chopin/ios120/···24xi.htm
»akson.sgh.waw.pl/~chopin/ios120/···924t.htm
»216.239.33.100/search?q=cache:GJ···ie=UTF-8
»www.cisco.com/warp/public/109/ub···aq.shtml
»www.cisco.com/univercd/cc/td/doc···4qrc.htm
»My Cisco uBR924 Fiber Conversion...
»www.google.com/search?hl=en&lr=&···rk+setup
»www.syspol.com/eng/pro/01-03_uBR924.php
Some or all of the above may help in some way.
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Test Your Security * TeamZ Member * Cable Modem Diagnostics InsightBB 3000/128 XP PRO |
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kg4evv
Kg4evv
Premium
join:2002-02-18
Fairdale, KY
| Ok... Only UBR904's can be used on the Insightbb network. However, AT&T will NOT allow UBR924's on the network because the UBR924 allows you to manually set your downstream and upstream bandwidth and thus overriding the CMTS settings. The UBR924 could be set up as a seperate UBR and you essentially could set up your own ISP. There basically is to much freedom with this equipment that could allow a customer to "steal" from Insight. Awesome peice of equipment though, reading a lot of about the UBR924, very impressive... However, in the event that you happen to get the UBR924 to work, the members of the Insight Technical Support Group (In Louisville, Ky) will be able to see this (eventually) and block the account until the customer calls in and inquires why he/she cannot get online. A warning will be given, the customer will be informed that the UBR924 cannot be used on the network and will require the customer to purchase a regular DOCSIS cable modem or there may be a possability of the InsightBB service being terminated .
Mind PMing me your UBR924's MAC address or your just the IP address assigned to the modem?
[text was edited by author 2002-12-30 08:41:51] |
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tallman8251
join:2002-12-29
La Grange, IL
| Kg4evv:
I contacted the local office when I got it, and they did not see a problem with it... Just would not support it....
As far as giving you my MAC address or IP... I will get right on that.... NOT!!!
If anyone has any other thoughts they would be great... |
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kg4evv
Kg4evv
Premium
join:2002-02-18
Fairdale, KY
| That's ok... 
I am assuming the UBR924 allows you to change the ammount of computers you can have online. The UBR won't be supplying the IP address to your other computer. You are paying for an addition IP and it is activated in SAS on your account. Therefor I would assume you should be able to toss a hub in line and on the other computer, visit the »12.223.2.8 and click on ADD, name your computer, and reboot the modem then release/renew the other computer and you will pick up a 12.221.x.x IP address.... Just like the other one you currently have....
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kg4evv
Semper Fi, 5/10, 2nd Mar Div 1992-2001
[text was edited by author 2002-12-30 11:28:57] |
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IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL
| reply to tallman8251
Kg4evv is here unofficially. But is an Insight employee last time I checked. So I'm not sure why you would have apprehensions about sharing information with him. If he has asked for information it is because he feels it will help him to further help you. Your choice either way. But if you look around the forum post. You will see that Kg4evv has helped many others in his unofficial capacity!!
I tried posting this earlier. But a truck was in my street doing work. Work that seemed to affect my connection. There gone now so I can post without having to wait 30 minutes for a page to load.
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Test Your Security * TeamZ Member * Cable Modem Diagnostics InsightBB 3000/128 XP PRO |
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tallman8251
join:2002-12-29
La Grange, IL
| I appreciate his help by all means, but feel there is no need to give out my IP address, and or MAC address to ANYONE.. There would be no need for ANYONE to have that information other than Malicious purposes... Official or unofficial.... I dont plan on doing anything illegal with my equipment just want to get my two computers networked using this new equipment. I pay for 2 IP's so I want to use them and the full features of the Router/modem
tallman |
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IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL
| There are valid reasons for a tech to need both. But I'll leave it up to them to explain that. I have no problems giving out my IP honestly. I have a firewall & a security setup in place. And I don't have anything worth the effort of trying to get around that. Not that someone might not just try for the fun of it. It's a personal choice. But for me if I know a tech needs the information to resolve or keep an eye on things. I have no issues giving that information to them. If you think about it - they already have access to this info. It just saves them the time of having to do some detective work.
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Test Your Security * TeamZ Member * Cable Modem Diagnostics InsightBB 3000/128 XP PRO |
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tallman8251
join:2002-12-29
La Grange, IL
| To be straight forward.. I would be interested to find out why someone on here would want my IP address or MAC.... If they are here in an unofficial capacity, no need for it unless you want to hack me. I am asking about configuration issues for some equipment. That has NO bearing on my IP or MAC. Now if they are here in an OFFICIAL capacity SPYING FOR INSIGHT that information might come in handy, to aid them in looking for people who are doing not so Legal things. Kind of interesting how Kg4evv knew I was paying for 2 IP's before I mentioned it. Now why would he be looking at my account and such??? my account has no bearing on the configuration of a UBR924.I wonder how many people have had their account suspended after posting something questionable on here....hmmmmm....Enough said.... |
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kg4evv
Kg4evv
Premium
join:2002-02-18
Fairdale, KY
| reply to tallman8251
Detective work already done.
Tall man, I knew you where paying for 2 IP address because you stated that in your first post.
This is incredibly amazing about how defensive you are getting... Very interesting. Anyway. On to helping you...
Ok... Here's what we know...
You're running a UBR924 modem/ubr.
You are using an Ethernet connection to one computer
currently.
One computer is currently pulling a 12.221.x.x IP address.
Your account should be currently set up to support an additional IP address.
Your SAS account would also reflect the additional IP address being activated. (A total of two (2) )
Your modem is currently online with a 10.8.x.x IP which is the standard active account IP's for the Bloomington, IL area.
I see that according to the links provided by Iggy (Thanks Iggy) this UBR924 has FOUR (4)10BaseT Ethernet ports on the back of the unit. This would negate needing an additional hub in line.
I am assuming there is an option in the modem config file which would activate these other ports to be used. By default I would imagine they would ALREADY be activated to allow more than one (1) CPE.
INSIGHTBB uses the MAC address of each network device to authenticate and assign an IP address via DHCP.
The MAC address of the first computer which IS currently online with a 12.221.x.x is recognized and allowing you to be online.
The ONLY thing that I can possibly think of is that the additional 3 ports which aren't being used (yet) simply are not activated somehow. There must be some type of configuration which needs to be changed, or activation process to "turn on" these ports.
Question: Have you tried moving the CAT-5 cable that is connected to the computer which IS online to one of the other ports to determine if it stays online after switching ports? If yes and it remained online, then the ports are active but the feature to allow more than one CPE simply needs to be changed.
On the other computer that isn't online yet... do you have your NIC drivers installed and TCP/IP installed and set DHCP?
With the computer plugged into another Ethernet port on the UBR924, run an IPCONFIG (XP/2k), winipcfg (98/ME) and ensure you have a 10.x.x.x IP address. If you do, then you're GOOD TO GO. At that point open your IE, go to »12.220.2.8 and follow the prompts to where you ADD or REPLACE, click on ADD, reboot the UBR924 and release/renew your IP on that computer.
Is the computer pulling a 0.0.0.0 IP or a 169.x.x.x IP with a subnet of 255.255.0.0? If so, disconnect the computer that IS currently online, hook up this computer via ethernet to the port the other was on. Release/renew the IP, you WILL pick up a 10.x.x.x IP, if you don't, then there is something wrong with THAT computer and it's not your UBR924. Once you have the 10.x.x.x IP on the computer you always register at the »12.223.2.8 and at the ADD / REPLACE page, click on ADD (not replace) this will pull the MAC address of this computer and have it recognized and on file in your SAS account.
Now reboot the UBR, plug BOTH computers back into the ports on the UBR. Release/renew their IP's again. Your first computer will continue to pull the original 12.221.x.x IP which it has right now. The other computer SHOULD pick up a 12.221.x.x IP as well.
After trying this and it STILL does not allow you online with the other computer. There may be an issue on your SAS account. You may have a few additional MAC addresses on the account, though may be inactive, are botching the system and need to be cleared. Although you still may need to configure the UBR924 properly.
I'll continue to sift through these links that Iggy provided and see if I can find some more information about configuring, initializing, activating, turning on, whatever... additional CPE's on that UBR924...
[text was edited by author 2002-12-30 13:04:55] |
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tallman8251
join:2002-12-29
La Grange, IL
| Kg4evv:
Sorry about being on the defensive but I really am paranoid about issues like that and am against the whole Big brother thing and snitches. I know you have given a lot of help to other users and think that is great! Keep up the good work....
Tallman |
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tallman8251
join:2002-12-29
La Grange, IL
| near as I can tell at this point, the router is not doing anything... Just passing traffic through 1 port to the 1 computer. That computer is pulling an insight IP.
When I plug in the second computer the link light for that port lights up briefly but goes dark then...on the computer it does not even recognize the cable being plugged into the router....
Near as I can tell its a config issues.. and the MAX CPE thing may have something to do with it.. Not sure...
Supposedly cable modem is supposed to download DOCSIS file from insight... How can I verify that its doing this??? Any idea... I believe thats where the MAX CPE thing is set... |
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kg4evv
Kg4evv
Premium
join:2002-02-18
Fairdale, KY
| Question: Have you REGISTERED the modem with InsightBB yet? Call your local office, tell them to pull your account up in SAS and verify the MAC address on your SAS account is the same as the MAC address of your UBR924.
When Insight techs register your account, they control the Max # of modems ( 1 to 5 ) and the max number of CPE's (1 - 5 ) which are allowed on each individual account. If your UBR924 is not registered, then it will not have the correct config file which is downloaded to the modem each time it reboots (downloaded from the CMTS). However what confuses me is you're currently using the UBR924 yet your computer is also pulling a 12.221.x.x IP. Sooooo. Something sounds weird. I'd call 'em up just for GP and ask 'em to verify the MAC in SAS with the actual MAC on the UBR.
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kg4evvSemper Fi, 5/10, 2nd Mar Div 1992-2001 |
|
IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL
| reply to tallman8251
It's good to protect your personal data. But it's 1 think to take it to an extreme. An example of why they would need such data ( a very basic example ) is to run ping test on your machine to make sure it is up & running. Trust me when I say some of the techs around this board will go a step further than some local employees. Not all local employees. Don't want to upset our local guy I ticked off the last time around. And as I said before - if a tech here truly wants to track your info down most can. If an employee is caught in the act of doing something improper. I'm sure the company would in fact terminate said employee. I'd place my bet that the techs that do help here unofficially wouldn't want to risk that. So are playing by the rules. And even if they did try to hack your machine. You should have measures in place to stop them from doing just that. Just my 2 cents. Everyone can take it at what ever value they choose. By the way - I've said many things in this forum that might in fact want to make someone shut me down. As far as I know this has never been done to me. All my down time can be traced back to network issues on there end. Speaking of - anyone want to find out if it was Insight in that man hole in my street today? Whoever it was really screwed with my connection for 2 hours. Couldn't do squat!!
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Test Your Security * TeamZ Member * Cable Modem Diagnostics InsightBB 3000/128 XP PRO |
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BigBHaller
@attbi.com
| reply to tallman8251
I found this in the Cisco manual...
====================================
Note: The maximum number of CPE devices also depends on the value of the "MAX CPE" field in the DOCSIS configuration file. The MAX CPE field defaults to one CPE device unless set otherwise. In this situation, the Cisco uBR924 router can connect only one computer to the cable network, regardless of the Cisco IOS Release being used. |
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Jinrai
@attbi.com
| reply to tallman8251
I know this is an old post, but im having somewhat of the same problem, i do have a ubr924 and i have at&t broadband. the modem works and they do allow it on the network, but i cant get this thing to route properly so i can add another device. i know they only support one cpe device on the network but the routing should allow me to internally bring another machine online, at&t have also confirmed this.
Has anyone had success with this? |
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meltdown69
join:2002-05-07
Louisville, KY
| reply to tallman8251
Have you tried to bring up the configuration info from the internals of the router? You'll probably have to access the configuration info via Hyperterminal, since there's probably no graphic interface you'll be able to access from a browser. Configuration settings on almost all Cisco products are done via command line interface - do you know how to do that? |
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bstatle
@insightBB.com | can anyone help me switch from bridging to routing on the insightbb network |
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bstatle
@insightBB.com | by the way my email is guruguy@hotmail.com
this is for the cisco ubr904 to switch from bridging to routing on insightbb...
thanks,, |
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