bonzoculp2
join:2003-01-18
Wheaton, IL
|  HELP! Can someone check why my cap changed???
Hi!
I have had Ameritech SBC 768/128 DSL since May '2000. Up until recently it was capped at 896/160. However, running a speed test today I find I am only at 321/109. A friend of mine let me use his 5660 to check sync rate and line quality. With this we found that I am now capped at 384/128 while max obtainable is 1,600,000/914,285. Noise margins of 19.5/24.0 were detected. My normal modem is a Westel. I have an unbundled loop.
Can one of the SBC online support people check my line and set the correct caps. If possible I would also like to be switched from interleave to fastpath at the same time (standard 768/128 profile). |
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aliasrlz
Premium
join:2000-09-01
the world
|  Try resetting your modem..... it doesn't train up, but does train down with line problems or signal loss...
This happened to me last weekend, went from 1300/245 to 650/245 and I almost had a friggin baby!! A modem reset fixed it... Try that first, and if that doesn't work, SCREAM for help like hell, and pray ADSL Guy or someone reads your message 
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If you have to ask what EFNET is, you don't need broadband |
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JasonVeith
join:2001-12-13
Kalamazoo, MI | reply to bonzoculp2
Or just IM ADSL Guy or any of the official support guys. That way you don't have to scream so loud and lose your voice. |
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janderso1
Jim
Premium,MVM
join:2000-04-15
Saint Petersburg, FL
| reply to bonzoculp2
I am the one who loaned him the 5660. I also had him start this thread and IM ADSL Guy. The 5660 syncs at 384/128 every time but shows 1600/914 maximum so I am fairly certain that he is capped at the DSLAM and possibly at the Redback. His noise margins are better than mine.
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Jim Anderson |
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bonzoculp2
join:2003-01-18
Wheaton, IL |  reply to aliasrlz
No, reset the modem about 5 times...same results each...sigh.
c.culp |
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bonzoculp2
join:2003-01-18
Wheaton, IL | reply to JasonVeith
Did IM ADSL Guy too...with a few more details. But having just signed on, only got a very limited amount of
space to send data...sigh. |
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kmac1
Off in new directions
Premium,VIP
join:2001-06-07
Port Neches, TX | reply to bonzoculp2
I can see the problem. It's something a lot of UL customers are seeing. It has to do with the database/profile conversions. I'll be able to fix it, but right now the DSLAM won't let me in. I'll keep trying and let you know. |
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aliasrlz
Premium
join:2000-09-01
the world
| said by kmac1  :
I can see the problem. It's something a lot of UL customers are seeing. It has to do with the database/profile conversions. I'll be able to fix it, but right now the DSLAM won't let me in. I'll keep trying and let you know.
DAMN! He is AS GOOD as everyone says he is ;);)
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If you have to ask what EFNET is, you don't need broadband |
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bonzoculp2
join:2003-01-18
Wheaton, IL | reply to bonzoculp2
ADSL Guy did it! I'm at 643/136 chi, 639/136 den. Whoopie!! >
Thanks A heap!!! Bonzoculp2 |
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kmac1
Off in new directions
Premium,VIP
join:2001-06-07
Port Neches, TX | reply to bonzoculp2
Thank David also. He stayed on top of the problem till it got resolved.
Ken |
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bonzoculp2
join:2003-01-18
Wheaton, IL | reply to bonzoculp2
Hey, Beach-Boy! Many thanks!!!!!
Sorry I thanked the wrong person too quickly...but the
end result is that it's working properly. Whoopie!!!
Keep it up!
BZCulp2 |
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