nkatz
join:2001-12-26
Evanston, IL
| reply to roadczar
Re: Chicago (North Shore) nightly ATT sync problems
I have been having connection problems in Skokie since about Thanksgiving. It finally went down completely and was out for nine days straight. A tech came out, replaced some stuff in the junction box outside and got me reconnected. But I still have problems getting disconnected on a regular basis. Powercycling the modem gets the connection back, but only temporarily. I had an on-line chat with tech support over the weekend after I got disconnected four times in an hour. Basically he said there are no network problems and there's nothing they can do but send out a tech again. Then he wished me a really great day. I'm pretty fed up, but I'm planning to move this spring so I don't feel like changing services. We have RCN here also, but I don't know if that would be any better. |
