highhatsizeNorm, The Basset For All Time Premium Member join:2001-02-08 Madison, WI |
Trouble Ticket from cyberonic to WorldcomJust got a telphone call from John Phelan at cyberonic. He said that they are issuing a "trouble ticket" to Worldcom re the speed crashes in the San Francisco Bay Area during business hours. Since he asked when it would be most convenient for a technician to telephone me and come to my address, I presume that I will have input in the upcoming investigation (or not). I may have the opportunity to direct their attention to other Bay Area customers of cyberonic who are experiencing the same problem. If you wish, email me with any information you care to impart and I'll pass it on to WorldCom if I get the opportunity. |