tac2573$
join:2002-10-26
Clearfield, PA
|  Poll !!!!!! Who has a SB4200 modem ???
Ok just wanna see if there is a pattern going on here. I have seen couple people talking about drop connections.Just to see if this is one area or more than one area. Btw no rude or smart remarks needed.
Tac
Ps
egribbs can make this a sticky just to see please. If they make flame just remove the thread |
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Rich_68
join:2002-04-04
Greenback, TN | I have the SB4200 and no problems with it. I had since mid June of last year. |
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tac2573$
join:2002-10-26
Clearfield, PA
| reply to tac2573$
Can we also have the firmware of the modem too please
goto 192.168.100.1 then the help
[text was edited by author 2003-02-01 01:54:05] |
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cbyrd
Where's The Any Key?
join:2001-07-11
Murfreesboro, NC
clubs: | reply to tac2573$
I just bought one yesterday, haven't had it provisioned yet though so too soon to tell...
--
Sometimes it's easier to beg for forgiveness than ask for permission |
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MacLeech
The one and only
Premium
join:2001-07-14
SoCal
| reply to tac2573$
Info on SB4200 modem firmware bug.
See the following links for more info on this firmware (version: SB4200-0.4.4.0-SCM06-NOSH) problem:
1. »www.securitytracker.com/alerts/2···519.html
2. »online.securityfocus.com/archive···-11-07/1
3. »groups.google.com/groups?dq=&hl=···f7084eb4. 0211292234.159dd055%2540posting.google.com
4. »charterpipelinentx.net/sb4200fir···blem.htm
I can confirm the latest firmware (version 4.4.2 - released, but not approved) does fix the problem, but it is not being distributed by Adelphia (or the majority of other cable modem providers) yet.
See »192.168.100.1/mainhelp.html on your Motorola modem to find the firmware version. Other models of Motorola modems (2100, 3100, 4100, 4101, 4220) don't seem to be affected by this specific problem.
Note: You can't get the firmware update from Motorola as it is distributed to cable providers only.
Personal note: Of the hundreds of these modems I know are installed in my area, I haven't heard from customers or other techs about seeing this problem directly. I was (and still am, with upgraded firmware) using this modem and never had a problem with it during normal, everyday use. I only had a problem when I directly tried to duplicate the firmware bug(using information from the links above).
[update]Reading through the pages I've found, some people using that particular modem seem to indicate it only locks up connections using the ethernet port only. USB connections may not be affected, but this is unconfirmed (at least by me).
[Update 2] A quick way to see if your affected by this bug is to surf a few pages at the website: »www.vandale.nl (It is a Dutch website. Just randomly click links and the problem should occur).
The modem will stay sync'd but you won't be able to access the internet at all, due to the modem locking up. Power cycling the modem is the only way to restore the connection.
--
Cable modem manual (PDF), TFC Coax Specs, SA Broadband (PDF)
[text was edited by author 2003-02-01 14:00:56] |
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tac2573$
join:2002-10-26
Clearfield, PA | reply to tac2573$
Re: Poll !!!!!! Who has a SB4200 modem ???
Thanks for the links Mac
Tac |
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UA777DEN
join:2003-01-26 | reply to tac2573$
I've got the modem. But I haven't tried it yet.
I'm still waiting for the Adelphia folks to come over and set up my internet.
Regards |
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Pale Horse
join:2002-07-26
Ashburn, VA | reply to tac2573$
I have one and the connection problems that it seems to bring as well? |
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Mac Bridger
Beat It Again Bill
Premium
join:2001-01-11
Smithton, PA
clubs:
 ·Cricket Broadband
| reply to tac2573$
Motorola SB4200
Software Version: SB4200-0.4.4.0-SCM06-NOSH
I have to recycle the modem on occasion to get my connection back.
•EDIT: Modem is connected via ethernet with my DLink DFE-530TX+ NIC.
--
How are you going to survive the winter with that thin skin of yours? -- Mac Bridger
[text was edited by author 2003-02-01 14:00:43] |
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jeff
join:2002-05-05
Ashburn, VA | reply to tac2573$
I never have to power cycle it, the connection just dies. I'll post a trace when it happens. My connection is well within spec. (SB4100)
J |
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MacLeech
The one and only
Premium
join:2001-07-14
SoCal
| said by jeff  :
I never have to power cycle it, the connection just dies. I'll post a trace when it happens. My connection is well within spec. (SB4100)J
Your affected by a different problem, not the 4200 firmware bug. So it may be what Tac is looking for. He didn't specify so I'm not sure.
Ashburn, VA (and surrounding areas) has another issue which your seeing, which isn't related to the firmware bug since it affects all modems, not just the 4200.
--
Cable modem manual (PDF), TFC Coax Specs, SA Broadband (PDF)
[text was edited by author 2003-02-01 18:26:59] |
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FunkyMonkCP
Red Hot Chili Peppers Fanatic
join:2002-06-08
Ashburn, VA | reply to tac2573$
I have a SB4200 modem and I'm getting tons of connection drops... |
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sg1234
join:2000-10-26
Middletown, CT
clubs: | Here is mine...
Software Version: SB4200-0.4.3.3-SCM01-NOSH
I dont have any problems. |
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Jumbo Lump
join:2003-01-19
Linden, VA
| reply to tac2573$
I have Ericsson pipe rider and a dropped connection every 15 to 60 minutes
Microsoft(R) Windows DOS
(C)Copyright Microsoft Corp 1990-2001.
C:\DOCUME~1\Bob>tracert www.yahoo.com
Tracing route to www.yahoo.akadns.net [64.58.76.229]
over a maximum of 30 hops:
1 12 ms 11 ms 16 ms xx.xx.xxx.x
2 18 ms 17 ms 17 ms xx.xx.xx.xx
3 15 ms 17 ms 24 ms xx.xx.x.xxx
4 18 ms 18 ms 17 ms g1-02-00-00.r0.cho00.adelphiacom.net [66.109.6.133]
5 25 ms 25 ms 27 ms p3-00-03-00.n0.dca00.adelphiacom.net [66.109.0.189]
6 28 ms 25 ms 26 ms p3-00-00-00.r0.dca00.adelphiacom.net [66.109.0.142]
7 38 ms 25 ms 26 ms p3-00-00-00.p0.dca90.adelphiacom.net [66.109.6.150]
8 26 ms 26 ms 28 ms gigabitethernet1-0.ipcolo2.Washington1.Level3.net [63.215.136.209]
9 28 ms 26 ms 28 ms gige7-0.ipcolo1.Washington1.Level3.net [64.159.18.3]
10 31 ms 28 ms 30 ms unknown.Level3.net [63.210.59.254]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * 33 ms 28 ms w8.dcx.yahoo.com [64.58.76.229]
Trace complete. |
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tac2573$
join:2002-10-26
Clearfield, PA | reply to tac2573$
Main thing i'm looking for is the SB4200 modem losing connection but the other are welcome in VA to post cause of the issues they have.
Tac |
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Jumbo Lump
join:2003-01-19
Linden, VA
| reply to tac2573$
said by tac2573$ :
I have seen couple people talking about drop connections.Just to see if this is one area or more than one area.
The majority of people complaining of connection stability
in here are people in the Northern Virginia area. I just wanted to make sure if this topic has anything to do with NOVA disconnects, that I spoke up as I obviously do not have a Motorola Cable Modem.
I do not want to see the stability problem dismissed as being a firmware bug in a modem I don't use.
Thanks |
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tac2573$
join:2002-10-26
Clearfield, PA | reply to tac2573$
NO nothing like that there are some looking into that problem. This is for more than just Va and the SB4200 is all over. you can post traces during the drop connection and after to see the difference. More than welcome to post
Tac |
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gahan
join:2000-12-26
Charlottesville, VA
| reply to tac2573$
Not sure abut the lost connections as I only do lite surfing. Here's my info 'tho:
Software Version: SB4200-0.4.3.3-SCM01-NOSH
Hardware Version: 1
MIB Version: II
GUI Version: 1.0
VxWorks Version: 5.3
Have begun to have problems accessing techbargains.com. Page never seems to completely load at times. I've just blown it off as their problem. |
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Brian_R
join:2001-10-21
York, PA | reply to tac2573$
No problem with the SB4200.
Software Version: SB4200-0.4.3.3-SCM01-NOSH
Hardware Version: 1
MIB Version: II
GUI Version: 1.0
VxWorks Version: 5.3 |
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machpost
join:2002-01-11
Washington, DC
| reply to tac2573$
I have the 4200 connected with ethernet, and have been experiencing the intermittent connection drops, and I am in the Northern Virginia area, near Ashburn. When my connection drops, I can usually recover it by manually releasing, then renewing my IP lease.
Software Version: SB4200-0.4.4.0-SCM06-NOSH
[text was edited by author 2003-02-02 08:45:46] |
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