bigjer
Premium
join:2002-03-26
| reply to bigjer
Re: Disgusted with cable 1st few hours
Well here's an update. After 6 or so calls to comcast tech support they made an appointment for Sat. 3pm to adjust my signal. At 3:20pm comcast called to find out if the tech had arrived. I answered no and she said thank you and hung up! That was all I heard from them until I called today ( Sunday ). They never mentioned the missed appointment nor did they say why it wasn't kept. We made another appointment for friday 3pm. We'll see what happens this time.
Today I noticed the directv receiver is no longer in my house, I cannot find it! Not only did they take the sat. dish and tv receiver they took all the cable and the modem too.
Doesn't this either belong to me or directv?
The deal is I sell them my dish and they take the sale price ( $400 ) off my bill in the next 16 months.
What a mess I've gotten myself into! Meanwhile I'm stuck with 90kb/s up and 200kb/s +or- down!
Some story, huh? |
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bigjer
Premium
join:2002-03-26
| One problem solved! I'm new to cable so excuse me. Latest test results. 1.5 down and 130kb/s up. That's good enough for me. Now to get the tv receiver back and I'm all set. Thanks for listening to my headaches.I'll be back soon, maybe to help others.
Thanks a million.
P.S. All I did was shut the modem off for the night,when I turned it back on,the above is what I got. |
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biohazard
The Forgotten Warner Brother
Premium
join:2002-09-10
Trenton, NJ
clubs:
| said by bigjer  :
All I did was shut the modem off for the night,when I turned it back on,the above is what I got.
Commonly referred to as a Power Cycle. It solves most of my problems. Most likely Comcast screwed up the config it sent to your modem. Just outta curiosity.. what kinda modem do you have?
And a slight P.S. I finally found a fellow Holmdelian on DSLR  |
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bigjer
Premium
join:2002-03-26
| carbonfour,
Thanks for your interest. I have a RCA DCM 235.
I'm sure you read about my problems. Obviously I don't know much about cable connections or cable modems. New to this kind of stuff. I don't often post on this forum and am not familiar with the ins and outs.
Right now my speeds are good, both up and down. I'll learn as I go I guess.
Have a good night
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WinMeDiml866rAdAwareZoneAlarmNAV2002Comcast cableRCA DCM235 Modem |
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