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ealimam

join:2002-10-17
San Francisco, CA

Speedstream 5861 Still can't reset password. Help!

Hey Everyone,
I've tried everything to try and gain access into my Speedstream 5861. After realizing through my DHCP assigned address that my DG wasn't 192.168.254.254, but actually 192.168.1.1, I tried logging into the Web Management Interface with username: "login" and password: "admin". Suprise! that didn't work.

So then, using my trusty Dial-Up connection, I navigated myself over to dslreports.com, where I was sure to find an answer. After sifting through some posts, I realize that the sure fire way to gain access into the infernal box is to just reset the modem on the backside and login within 10 minutes of resetting it, using the serial number of my modem, being sure to leave out the 'w' when entering the 7 digit password. For example, 'w999999' would be '9999999', right? Just making sure.

By the way, when resetting the modem and using the serial number minus the leading 'w' as the password, the username should still be "login", correct? I just need confirmation on that, thanks.

Well, after all this, I still can't get in! So after waiting over an hour on hold with Cyberonic, they end up telling me I'm not allowed access, but what they can do for me is log into the router remotely and set it to bridge mode, allowing me to handle all traffic myself using another less powerful router (e.g. Linksys, NetGear, etc.) which I'll have to buy myself.

This, frankly, is ridiculous and I'm stuck here without a clue as to what to do.

Has anybody else out there had similar problems gaining access to the Web Management Interface, even after they've gone through default password recovery process?

Any help would be great. Thanks.

Emory Al-Imam

Hooper
Premium
join:2001-10-22
Castle Rock, CO

1. Telnet to the router:
telnet 192.168.1.1
2.Hit the reset button on the back till the test light turns orange
3. type the serial number minus the first letter character
4. Hit enter

You should be logged in. No username is required. FYI... the web interface does not work for me. Although it does show that it is enabled.
[text was edited by author 2003-02-05 19:16:24]

nadar5

join:2003-02-05
San Jose, CA
Dude,

I reset the router and now i don't have a WAN light. so be carfull
.


adsldude
Premium,Ex-Mod 2003-9
join:2000-11-10
Colorado
kudos:1
said by nadar5:
Dude,

I reset the router and now i don't have a WAN light. so be carfull
.
Wouldn't it be fair for you to also mention that you issued the "reboot factory" command after you gained access to your 5861 which wiped out the configuration?

see: »I messed up the configuration on Efficient router

nadar5

join:2003-02-05
San Jose, CA
sure, is there any other way?

i was trying to Discourage him all together.


adsldude
Premium,Ex-Mod 2003-9
join:2000-11-10
Colorado
kudos:1
said by nadar5:
sure, is there any other way?
Absolutely! After you gain access via the reset method, backup all the files using the Efficient Configuration Manager (GUI) to your PC. Then do whatever you want after that to the 5861 including changing the admin password or reboot factory. You could always restore the files using the GUI from the PC to the 5861 if Cyberonic needed access back into the 5861. Don't forget to backup your updated configuration before you reload the Cyberonic config.

nadar5

join:2003-02-05
San Jose, CA
here is hot script that i obtained from Syberonics incase you need it.

At 1AM est time I was able to get someone on the phone to help me and give me this script. Keep in mind that I have gotten my IP and Mask 3 time and each time it was wrong. I could not ping their DNS as well.

Hope this helps

remote add cpe
remote setprotocol rfc1483 cpe
remote setPVC 0*35 cpe
remote setiptranslate on cpe
remote addiproute 0.0.0.0 0.0.0.0 1 0.0.0.0 cpe
remote setsrcipaddr cpe
dmt link T1_413
save
eth ip enable
eth ip addr 192.168.1.1 255.255.255.0
eth ip options rxrip off
eth ip options txrip off
dhcp set valueoption nameserver 198.6.1.5 198.6.1.4
dhcp set valueoption domainname cyberonic.com
dhcp enable all
save
sync
reboot

ealimam

join:2002-10-17
San Francisco, CA
reply to ealimam
Okay. So I finally spoke to a tech and he walked me through what seems to be the "opposite" of what that script you posted nadar is doing. Basically it's setting the modem back to their default configuration. Am I right?
He had me put it in "bridge" mode, which it really isn't. We basically turned off NAT and DHCP and set it as my default gateway.

Now that I have access to the box, I'd like to know how to set up a basic NATed class C network. DHCP would be an added bonus, but really right now getting NAT up and running so we can share our connection holds priority. Do you guys/gals know of any tutorials/walk-throughs/scripts to help out with this? Also, is it possible to make the changes through the web interface or only through the CLI?

Thanks.


adsldude
Premium,Ex-Mod 2003-9
join:2000-11-10
Colorado
kudos:1
You can turn on NAT and activate DHCP with both the web interface & the CLI. Get the docs from the Efficient site:

»kb.efficient.com/article.asp?art···01&p=351

Look for the complete documentation set for the 5800 series. The CLI Guide is written with samples included.

ealimam

join:2002-10-17
San Francisco, CA
Thanks adsldude,
Those docs helped out a great deal. I am still having some issues, however. DHCP is set up and works like a charm. NAT though seems to be where I am having a bit of an issue.

After I set up NAT to masquerade my subnet through my public IP, I can ping any and all machines on the Internet just fine using their domain names and all (so I know DNS is working), but I can't access the web sites of those addresses. For example, I can ping yahoo.com, but I can't access yahoo.com port 80 through my web browser. Same thing on another machine on my network.

Do you have an idea as to what may be causing this? Seems to be something incomplete in my NAT setup. What do you think?

ealimam

join:2002-10-17
San Francisco, CA
I just ran the minimum security firewall script and still cannot access the web. If it's not the packet filter what else could it be? hmmmm....


adsldude
Premium,Ex-Mod 2003-9
join:2000-11-10
Colorado
kudos:1
The firewall is probably not the issue. I don't believe Cyberonic puts any rules in place. Post the output of the following commands:

sys list
eth list
rem list cpe (not sure "cpe" is the name of the remote interface, could be "internet")

Make sure you x out your IP address on the remote list. Better not to advertise your public IP address in an open forum.

ealimam

join:2002-10-17
San Francisco, CA
here is my configuration that can only ping:

# sys list
GENERAL INFORMATION FOR
System started on.................... 2/8/2003 at 2:25
Authentication override.............. none
WAN to WAN Forwarding................ yes
Block NetBIOS Default................ no
BOOTP/DHCP Server address............ none
Telnet Port.......................... default (23)
Telnet Clients....................... all
SNMP Port............................ default (161)
SNMP Clients......................... all
HTTP Port............................ default (80)
HTTP Clients......................... all
Syslog Port.......................... default (514)
Allowed Syslog Servers............... all
Default Syslog Servers............... none
System message: Configured Feb 2003
Security timer....................... 10 minutes
One WAN Dial Up...................... no
Management feature................... 0
Rip timer............................ 30
VPN Pass-thru of multiple clients.... no
Backup............................... no (no valid remote profile is enabled)
Retry Interval In Minutes.......... 30
Stability Interval In Minutes...... 3

MODEM STRINGS:
Reset: ATZ
Escape: +++
Init: ATS0=0Q0V1&C1&D0X4S12=20
Off-Hook: ATH1
Dial: ATDT
Answer: ATA
Hangup: ATH0

# rem list
INFORMATION FOR
Status............................... enabled
Interface in use..................... HSD
Protocol in use...................... RFC1483 (SNAP)
ATM traffic shaping...................no
Connection Identifier (VPI*VCI)...... 0*35
IP address translation............... on
IP filters defined................... no
Send/Receive Multicast............... off
Block NetBIOS Packets................ off
Source IP address/subnet mask........ x.x.x.x/255.255.255.252
Remote IP address/subnet mask........ 0.0.0.0/0.0.0.0
Management IP address/subnet mask.... 0.0.0.0/0.0.0.0
Send IP RIP to this dest............. no
Send IP default route if known..... no
Receive IP RIP from this dest........ no
Receive IP default route by RIP.... no
Keep this IP destination private..... yes
Total IP remote routes............... 1
0.0.0.0/0.0.0.0/1
IPX network number................... 00000000
Use IPX RIP/SAP (negotiate with PPP): yes
Total IPX remote routes.............. 0
Total IPX SAPs....................... 0
Bridging enabled..................... no
Exchange spanning tree with dest... no
Bridge only PPPoE with dest........ no
mtu.................................. 1500

# eth list
GLOBAL BRIDGING/ROUTING SETTINGS:
Bridging enabled..................... no
Exchange spanning tree with dest... yes
Bridge only PPPoE with dest........ no
IP Routing enabled................... yes
Multicast forwarding enabled....... no
Firewall filter enabled ........... yes
Directed Broadcasts Allowed........ no
RIP Multicast address.............. default
VRRP Multicast address............. default
IPX Routing enabled.................. no

ETHERNET INFORMATION FOR
Hardware MAC address................. 00:20:6F:15:B5:6B
Send IP RIP to the LAN............... no
Advertise me as default router..... yes
Process IP RIP packets received...... no
Receive default route by RIP....... yes
IP address translation............... yes
IP filters defined................... no
IP address/subnet mask............... 10.0.0.1/255.255.255.0
Management IP address/subnet mask.... 0.0.0.0/0.0.0.0
Static Ethernet routes defined....... none
Virtual Ethernet routes defined...... none
IPX External network number.......... 00000000
IPX Frame type....................... 802.2
MTU.................................. default

any idea?


adsldude
Premium,Ex-Mod 2003-9
join:2000-11-10
Colorado
kudos:1

Looks like you've got too much NAT going on! Only need to turn on IP address translation at the remote interface. Turn off NAT on the ethernet interface:

eth ip trans off 0:0
save
eth restart 0:0

If the restart doesn't cause the new value to take effect then use reboot. Let us know how it goes!
[text was edited by author 2003-02-08 14:52:23]

ealimam

join:2002-10-17
San Francisco, CA
Yep. That was it! I didn't even have to reboot. I now have the INTERNET at my disposal, bwuuahahahahaha! Thanks again for all your help. Much appreciated!

Emory