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goudaboy

join:2002-07-25
Saint Charles, IL

dsl modem problem?

Hi folks, been a while since I've posted on here. Service has been great since last July when I was first turned on. Even made the yahoo transition without problems. But...(and there always is isn't there), I have the most annoying problem thats nagged me since the start, and at first I though it was because of ramp up etc, but it still happens. I have a speedstream 5360-023? (Im at work right now so I cant exactly remember). Anyways, I come home, I try to use the 'always on' connection, and nothing. I just cycle the modem and bam its back. Its not a huge deal, but its starting to get annoying. Is it a sign of a flaky modem? or something else. Sometimes it stays logged in for days, other times not.

I run a linux firewall (ipcop most excellent) and it is set to always stay logged on. It will drop regardless if I use that or the usual route with the dsl software. Any advice, suggestions most appreciated (or even official help as well )
--
»www.dvd-dweeb.com


WSoxRock
Go Sox

join:2000-10-10
Lake Villa, IL
I have same issue latetly. Well had it a few months ago then mysteriously went away. Then had speed issue which was fixed.(affected many users also) But the sync no surf started just last week again. I have IM'd David See Profile and he is checking into it. I pointed him to this thread in my last IM.
--
If God had wanted to go around nude, He would have given us bigger hands.


David
I start new work on
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:101
Reviews:
·DIRECTV
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·magicjack.com
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reply to goudaboy

5360-023-->Needs a flash update!!

the 5360-023 modems have a flash update that needs to get them up to date.. These modems were replaced by ASI when they are found. If you want and should save you some time you can attempt to flash the modem with the firmware download.


the 023 models had the following problems..

--> Sync no surf
--> Sync very slow surf
--> Intermittent connection


Toaster2k, has that link and I IM'ed him to send the link where you can get the firmware. Worst case scenario we can get an ASI tech out there to exchange the modem..
--
11/02/01- The day I went into surgery. 1:45 P.M. the day I will never forget, life changed, forever. Today 11-2-02, Current weight 346.3, Total loss: 237.7, 18 inches less on my waist, noticing that I am 1/2 size? I wouldn't give this up for the world

efflandt

join:2002-01-25
Elgin, IL
reply to goudaboy

Re: dsl modem problem?

If you have been on since last July, you most likely do have 060-5360-023 (I got one of those in July during move).

Did you do the firmware upgrade (that model only)? It is primarily to resolve problems with 10baseT nics, but might resolve problems with others too. If you see a reference for 120-5360-502 that is what was on cardboard box for the -023.

I did the firmware upgrade and it works, but mostly use my old -002 with Dlink DI-704 gateway (currently connected 820 hrs).


goudaboy

join:2002-07-25
Saint Charles, IL
reply to goudaboy
yeah Im home now, and it is that model modem, where can I find this firmware and instructions??
--
»www.dvd-dweeb.com


goudaboy

join:2002-07-25
Saint Charles, IL
reply to goudaboy
ahh the power of google, found some info...groovey thanks guys lets see if this works
--
»www.dvd-dweeb.com


oddstar
DSLR member for 6 years
Premium
join:2002-04-14
Spring, TX
reply to goudaboy
You can always consult the Efficient KB:
»support.efficient.com/KB

Specifically your link is:
»kb.efficient.com/al/273/207/45494.html
But I'm sure you found that already!
--
»ajtrance.deviantart.com


goudaboy

join:2002-07-25
Saint Charles, IL
reply to goudaboy
thanks everyone, the firmware upgrade was good. So this was the problem all along? I should have asked earlier! Why wasnt there some kind of announcement here? This probably affects many people.
--
»www.dvd-dweeb.com


RadioDoc
Premium,ExMod 2000-03
join:2000-05-11
La Grange, IL
kudos:2
There was an announcement back in October, and there is a FAQ entry about it too.


David
I start new work on
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:101
reply to goudaboy
Glad this is resolved...

Remember if you need anything drop me an IM

beach Boy..


goudaboy

join:2002-07-25
Saint Charles, IL
reply to goudaboy
oh, uhhhh I guess I missed that one Doc
--
»www.dvd-dweeb.com


David
I start new work on
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:101
Reviews:
·DIRECTV
·AT&T Midwest
·magicjack.com
·Google Voice

1 recommendation

reply to goudaboy
downloadSBC_5360_Setup.zip 1,028,632 bytes
Here is the exact patch for the 5360-023