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bbarrett
join:1999-12-29
Germantown, MD
| Heh heh! Good luck.
You're obviously on a Verizon circuit rather than Covad, which may change things, but keep your eyes wide open when renewal time comes up. Two things in particular:
1) Dig out the terms and conditions (T&C) of your old contract, so if they tell you you must re-sign quickly you can tell them you have 60 days after they give you notice of their price hike.
2) Read the T&C of the new contract very carefully before you sign. You will likely find such gems as a $300 early termination fee, and a clause requiring you to give back your equipment when you terminate service, EVEN if you think you bought it! Oh yeah, and they told me the $300 fee applies even on a $119 month-to-month contract, such that I'd be charged $300 for terminating service on, say, March 17th instead of the last day of the month.
Good luck. | |
jsimmons
Premium,MVM
join:2000-04-24
Falls Church, VA
 ·Cox HSI
| I went through a lot of discussion with CapuNet during renewal. The T&C are confusing to say the least. However, they assured me in writing that the $300 cancellation fees do not apply after you've met your first year of service. And when renewing, you've probably met that 1 year minimum commitment if you are on an annual contract. This is because the DSL CLEC charges them the $300 if a customer cancels in the 1st 12 months. Anyway, in the second year, if you cancel, there may be a $100 early termination fee for the current contract period. And if you move your DSL line to another ISP, there will probably be a fee as well, but not a CLEC cancellation fee. An yes... you paid for the DSL modem, but you do not have to return it after the end of the 2nd year. Its yours. | |
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