Power User
@mindspring.com | reply to rrhoden
Re: Why
Have you powered off your modem and pc? disconect your router please, we don't support routers with dsl/cable even though 95% of users with 2 or more computers have them. Are there any lights on the modem or pc? |
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GemSnake
Premium
join:2000-10-19
3rd layer
clubs: 
| said by Power User:
Have you powered off your modem and pc? disconect your router please, we don't support routers with dsl/cable even though 95% of users with 2 or more computers have them. Are there any lights on the modem or pc?
So, what's your point? Tech support does not have a right to know if you power-cycled your modem? Or you don't like the fact that tech supports do not support near a 100 of different router brands? What are you trying to say? Even if you talk to Tier3 support they will ask you these kind of question. Please explain yourself.
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Mission accomplished |
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