murdok6100
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join:2002-06-20
| reply to dvd536
Re: Why
said by dvd536  :
said by rrhoden :
Well tell them since they charge you for 768/128 service, when infact you only get about 650/110, the speed difference could be used to "pay" this additional fee. Also, they MAY have a seperate tech support # for you to call if you pay this fee, or they may have you call the original number and get transferred over that way. To save money, you'll probably have to call and have a Tier 1 tech answer and you tell them your paying the additional fee for advanced support. Then what do you do? You wait on the line an additional 5 minutes before these other goons answer the line.
Actually when you factor in the PPPoE overhead of 13 to 20% of your total bandwidth of 768/128 those speeds are about right on target.
Im so glad I dont have to pay these bastards ever again. Im telling ya: for the money nothing beats VOIP.
And ya know something else, stupid people will pay these fools for "premium" service. It may even catch on and make other tech support more expensive.
But at least I'll be able to say I have nothing to do with it.
murdok610 |
