Anon |  reply to tp0d
Re: Anybody heard anything final about IBS Networks?
I am down too. As well as everyone else in our office who uses IBS for their DSL. And we are right next door to them, I'll walk over there by lunch time if its still not up to see what is going on.
For the past few weeks their blinds have been down and they have refused to come to do the door just to talk to us. |
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epearce
join:2001-01-24
Temecula, CA
clubs: |  reply to Anon
Re: Is the IBS Bankruptcy Filing for real?
Here is the link that you requested.
»www.goibsdsl.com/ch11.htm |
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Anon | reply to Anon
Re: Anybody heard anything final about IBS Networks?
I'm dead too ! 
There goes website..email..etc..
*grumble* |
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Anon | reply to Anon
I take that back..
I'm back up!!!! |
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HelloIBS
@csc.com
| reply to Anon
I do understand that they are probably pretty busy, but after that email yesterday, I emailed them a bunch of questions regarding a switch if they work it out, and they have still not answered, and I have been checking my mail constantly. Also, when I asked about a dial up alternative when I am cut off and waiting, they gave me a link to Netzero. What kind of CRAP is that. I have used the service before, and it is definetly not an option. It ranks right up there with AOL for the worst connection I have ever had. A little info from them would be nice, so I don't have to keep checking muy box with my fingers and toes crossed. |
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Anon | reply to Anon
I'm back up as well. Hopefully their testing new carrier alternatives  |
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Anon | reply to Anon
We lost it! Charging... Clear! Got a heartbeat!
Wow, that was a close one. I just pinged my box and I'm back up now, but for how long? I guess that MAY have just been a glitch, but I wonder if they were perhaps doing some type of a switchover (to WHAT?). Anybody got a metric on how long they were out? Or, are people STILL out? Keep the info coming guys.
Gotta say thanks again to everyone who's been posting. I feel like we're probably now very much more informed as a result of all of this. To those who found the Bankruptcy docs, howdja find 'em? Just mildly curious...
JCB |
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Lmahmud
join:2000-06-29
Trinidad | reply to Anon
Re: Anybody heard anything final about IBS Networks?
At 10:45AM this morning. My SDSL line stopped pinging my gateway. Thinking it was a PC problem, I rebooted, tested with another machine....My DSL is now dark. Posting this from Dialup. Sayonara IBS. You'll get your modem in the mail.
-Luq |
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_ms
@sitesmith.com
| reply to Anon
I'm alive again as well.
My connection this morning died at 0938.
Once The guy next to me told me he was up I connected
back in.
According to my logs, I was dropped at 0938 and logged in
again at 1118
I'm debating whether I should change now and start the install clock ticking on an ADSL install or wait to see what happens with IBS.
It all depends on how long we have downtime on the IBS changeover and what the price difference will be. |
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Anon | reply to Anon
If IBS wants my modem back (which they do) then they better ship me a pre paid shipping box or I am not shipping mine back.
Why should I pay for shipping when they own me money? I am only on 6 months of my 12 month contract.
I hope my IBS line last till tommorow, as @HOME is coming to be installed.
I must be honest, once I got my IBS line installed everything was great with it! I do honestly hope that IBS can find a company to take over the lines.
Scott |
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ASELabs
join:2000-09-06
Westfield, NJ
| Email sent to me from IBS
All moves we've made in these last few months
have been to ensure that our customers DSL
service will remain uninterrupted.
Updated information
First of all we apologize for anyone that does
not want to get these emails. We have been
reporting what we are hearing concerning the
NorthPoint situation as we learn more. Most
of you want to be informed as to what is going
on. We will continue these emails as things
develop.
Good News:
We are close to a deal be able to move most of
our lines to a new carrier. We will be in
contact with all customers to find out if they
want their line moved so that they can continue
their DSL service.
You will NOT be required to allow us to move your
line. If you decide not to continue service, we
would not move your line.
If we are successful, moving the lines will occur
within the next couple weeks. Customers that have
their lines moved would not have to change their
IP addresses or reconfigure their equipment.
*** IMPORTANT QUESTIONS & ANSWERS *************
What lines will be moved?
1. All lines that are able to be moved
and
2. All clients that want their line moved
We will be able to move lines for these two reasons.
What lines will not be moved?
* We will not move lines for anyone that is past due
on their DSL payment(s)
* We will not move lines for anyone that has tried
to reverse charges on their credit card bill
* We will not be able to move lines that are not within
the footprint of the new carrier
************************************************
If you need support, please contact tech support
at: mailto:support@goibsdsl.com
The prospects of the residentials getting moved are better. This is what I like to see.
--
Northpoint dead: IBS Won't refund prepaid Months!!! |
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MantricOptic
join:2001-03-24
Baltimore, MD
|  reply to Anon
3/28/01: 4:02pm
I just spoke with IBS!
A Real person, the fellow informed me that they are doing everything they possibly can to keep the network up for us and that there is even a possibly that they will honor our contracts! NO Way, is this a light in the darkness?
God, if they pull this off, they will have my undying gratitude. I told the guy that he was brave for answering the phone and he chuckled and that made me think for some reason maybe things aren't so bad.
I asked him to add me to a list of letting me know what's going on as it's happening, check for more postings here.
Hopefully, we'll all pull through this.
IBS I'm hoping you can come through this for us.
Come on IBS, I'd rather remain a loyal customer to you guys.
I want at least my six months remainder service.
More later. |
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Stuggmata
@216.25.x.x | reply to Anon
Eh, well I dunno about the light in the darkness, but the little light that says "link" on my dsl modem isn't lit anymore (first time ever). I'm using Ye Ol' analog modem to post this now. Is anyone else "in the dark" now? |
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Anon | reply to Anon
Whoo Hoo! Let's Hope!
I concur with you MantricOptic! It sure would be nice if they can work this out. ALOT of people would be very happy, including me. It's 6:30PM EST and I'm still happily surfing through my phat pipe. I'd be the first to offer my personal thanks if they could work things out. As I've said, the only problem I had was the lack of any info. The speed and uptime have been great since I've been a customer. I'm not going to get too hopeful, but it is at least encouraging to know that there are still people in the office, and that at least one customer got through to someone!
If anyone else gets through, post your info here to let the rest of us know!
Thanks,
JCB |
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ASELabs
join:2000-09-06
Westfield, NJ | And comcast won't be happy if my SDSL line is still up!! Go IBS, "FOR GREAT JUSTICE!!"
--
Northpoint dead: IBS Won't refund prepaid Months!!! |
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Stuggmata
@216.19.x.x | reply to Anon
Re: Anybody heard anything final about IBS Networks?
Whew, that was strange...I recycled the power on my modem and it linked up again. This has NEVER happened before. IBS is trying to give me a heart attack, haha. Sorry for the false alarm everyone. |
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ASELabs
join:2000-09-06
Westfield, NJ | Do most people have a 216.19.130.x IP?
How many do? I do!!
--
Northpoint dead: IBS Won't refund prepaid Months!!! |
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Bobby100
join:2000-09-29
Centreville, VA
 ·Verizon FIOS
| reply to Anon
for Jonbenak:
Here's how I found the bankruptcy link:
1: At main page - blue "Current Customer important info..."
2: "New FAQ..."
3: "Payment, Credit & Contract Issues" (3rd section)
4: "I prepaid ...etc."
5: "Click here for the credit info page"
6: "click here to download forms"
There maybe other links to this same spot, but this is how I got there....
"8:07pm Caps - 3 Carolina - 0" DSL still up!" |
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Anon |  reply to Anon
Is this our final hour?
I hope I'm able to get on tomorrow, but if not, I'll see you all in 56K-land until this gets worked out...
IBS, I hope the rabbit is there when you stick your hand into the hat...
Bon Soir |
|
{OF}OS
join:2000-08-27
Revere, MA
clubs:
| reply to Anon
Re: Anybody heard anything final about IBS Networks?
I just got this e-mail from IBS:
Dear IBS Networks Customer:
3-28-01 9:41pm EST
We have just been notified by NorthPoint that they are starting to shut down their network tonight. This means your DSL service will not work after they shut down.
We are still working on the details to move your service to a different carrier. We expect to have this in place very soon. For the last Northpoint letter: (PDF)
»www.goibsdsl.com/pdfs/np-shutdown.pdf
Please check our website for details:
»www.goibsdsl.com/northpoint-disaster.htm
You can add any email addresses that you want us to use to keep you up to date on this unfolding story as things happen on this page.
If you have any questions, please contact IBS Networks support at:
mailto:support@goibsdsl.com |
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