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Forums » Ugly NorthPoint news » Anybody heard anything final about IBS Networks?
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Anon
 reply to Anon
Noooooooooooooooooo........ THUMP!

Well, it looks like I'm 'quite dead' now. 7:15PM EST and I've got nothing. Maybe "Tim, the DSL Enchanter" can save us from the killer rabbit that is AT&T/Northpoint...

I've still got a little DSL running through my system. The withdrawals probably won't set in until tommorrow.

Is there such a thing as DSL'ers Anonymous?

I'm trying to make the best of this, and denial is my sharpest instrument right now...

Anon
reply to Anon
Re: Anybody heard anything final about IBS Networks?

Mine went offline at approx 5:05PM.

@HOME was installed at 5:30pm.

Total Downtime 25 minutes.

Hey IBS you want your modem back, come and get it or ship me a prepaid box to mail it back in.

Scott


BigBoi

@aol.com

Re: I heard something from IBS Networks!

Ok, actually I didn't HEAR anything per se but I sure did feel it. At about 5:00pm ET my SDSL line went down and has yet to come back to life. Yet I have another computer on the same network and the person operating that computer claimed that they didn't lose their DSL connection until about 6pm. Either way, I'm DSL-less in Ohio so whoever is keeping track of the states who lost their connections, add Ohio to the list. Ahh, back to good ol' AOL (severe sarcasm) until Telocity can hook up a new line. I can easily shrug this off because I used my DSL connection for entertainment purposes but I do feel for you people who relied on the lines for home businesses and small business needs. If only there were more time to find alternatives instead of being stuck-like-chuck for however long it takes to get a new line. Oh well, life's a biznitch and then ya lose your DSL....or something to that extent

Anon
reply to Anon
Don't blame IBS

IBS Networks was a good company, aside from their lacking tech support there isn't much more you can say bad about them. You cant beat 784/784 SDSL for $40 a month. All of you complaining about how u prepaid for it should be thankful you didn't prepay for another company that charges about 200 a month for the same exact service. For gaming on the east coast nothing can beat 5 - 40 pings on almost every server. IBS is not planing to leave their resident customers stranded as it seems.. They are looking for another server, possibly rhythms at the moment. Just everyone pray that the deal will go through and you have ur connections back safe and sound.

RIP(for now) @ 5:00PM 3/29/01
[text was edited by author 2001-03-30 12:34:55]


HEMIDART68

join:2000-12-13
Huntington Beach, CA
I usually ping anyware from 15-20's on most servers,damn i hope ibs gets there network straighted out,they have great service except no one is never home to pick up the phone.
--
Massively Over-Powered Asphalt Ripper


DSLisDead

@popsite.net

reply to Anon
Down at 7pm yesterday

I lost my connection in Philadelphia, Pa at 7pm yesterday. Now I'm running a five computer home office network @ 56k. Which is really going great so far....

Fortunatly Comcast will be here tomorrow, anyone have success with them in Phl? Oh well, I shipped my modem back to IBS today COD (for the shipping costs) I wouldn't really mind if they didn't accept it, but at least I tried to give it back...

Anon
 reply to MantricOptic
Re: Anybody heard anything final about IBS Networks?

I called IBS many times, no one picks up phone. It is a long
dist-call. So I have to thier unavailable DSL service and the phone bill. Sucks !!!!!!!!!!!!!!!!!!!!!!


merciless



reply to Anon
Yeah this is a great topic.. And Not answering phones or emails is a great sign about how much they care about their customers. They dont even have to do that.

ALL IT WOULD TAKE IS POSTING CURRENT NEWS ON THE SITE TO KEEP A FEW OF US HAPPY LIKE THE OTHER ISPS ARE DOING. IBS YOU HEAR ME! HELLO (UPDATE THE DAMN DATE ON THE HOMEPAGE ALREADY)

Anyway I cant wait around for them to decide if I can replace my residendial dsl with them here in Brooklyn and theres no way im paying commercial rates. All i need is a yes or no from them arggggg.

BTW found great deal on service here www.acedsl.com - yuck verizon line the the speeds are good for the price (blows ibs prices away) and their highly rated here on dslreports

buhbuy ibs


cneo

@64.20.x.x

reply to Anon
got new email - 3-30-01 Important NorthPoint Updat

it doesnt seem as if anything has really changed but this is a new email, it looks as if there will be some news on monday. Also how do you know if you are residential or business? I used my line to run a home business but dont recall which it was. Does anyone know if IBS is seeking solutions for IDSL customers as well?

-----------------------------------------------------
Dear IBS Networks Customer:

3-30-01 6:00pm EST

*** BUSINESS LINE INFORMATION ********
We are close to being able to start a transfer of most
business lines. We will have an emailed announcement
on Monday for all of our business accounts.

We have learned that Verizon is testing "hot-cuts". Which
is the process of transferring a line from one CLEC to another.
This is good news and means that Verizon is willing to cooperate
and help in this transfer. Keep in mind though, even with a
"hot-cut", it will still take a little while to get the whole transfer
completed.

For businesses that have their own email server, we can setup
a "virtual" email server here at IBS Networks at no charge until
your service is restored. If that is of interest, contact our tech
support, they would be happy to oblige.

Many of our business customers are connecting their Netopia
routers to a dialup line to get their office internet access and
email. For details, check our website:
»www.goibsdsl.com/northpoint-disaster.htm
******************************************************

**** RESIDENTIAL UPDATE *******************
We are still working on the details to move your service to a different
carrier. We expect to have this in place very soon.

Please check our website for details:
»www.goibsdsl.com/northpoint-disaster.htm
******************************************************

If you have any questions, please contact IBS Networks support at:
mailto:support@goibsdsl.com
-------------------------------------------------------

bflong

join:2000-12-10
Milwaukee, WI

 reply to Anon
I heard something...

Yeah, I heard they are losing customers to other providers.

Just had RoadRunner installed on Thursday. Faster, and NO long term rip-offs (err... I mean contracts).

I'm hoping DSL makes it out my way with more competition as cable is more than I want to pay (not a cable TV subscriber). Have to dig into my savings thanks to the $320.00 IBS still owes me.

bjames

join:2000-03-30
Vincentown, NJ

reply to Anon
Re: Anybody heard anything final about IBS Networks?

Mine died about the same time on Friday. have three people sharing a 26.4 connection now. Talk about uncool..
Tech support does answer the mail, and I'm sure they get a lot of it- they seem a little cut/pasted from the company announcement that "something is being done" line that they have up on the site.. but in the meantime, we're pretty dead in the water.


cneo

@64.20.x.x

reply to Anon
i think they might be trying to get it back up...

something i noticed today... before when i tried to ping my gateway xx.xx.xxx.1 i timed out... since that is the plug the pulled most likely or a connection to it. Well today i successfully pinged my gateway. This might mean that they are making efforts to get dsl servers up due to California law or just IBS working out something. I just hope this thing gets settled soon. I dont want to invest in another service without making sure I'm down for the count.

I'm in Southern California. I had IDSL.

cneo


PatientGuy
I'M Way Deep Into Nothing Special
Premium
join:2000-12-11
Arlington, VA
clubs:

  I can ping and tracert my old IBS gateway today too (through my Verizon DSL connection).
I couldn't the last few days. I tried plugging into the IBS modem on a long shot but
it's still dead. I hate Verizon, I want my Northpoint line back WAAAAAAAA

Anon
where are you located?


PatientGuy
I'M Way Deep Into Nothing Special
Premium
join:2000-12-11
Arlington, VA
clubs:
  I'm in Arlington Va. My CO is ARTNVAAR

cgcarter

join:2001-03-30
Douglasville, GA

reply to Anon
Re: Don't blame IBS

[QUOTE=sh0cK]All of you complaining about how u prepaid for it should be thankful you didn't prepay for another company that charges about 200 a month for the same exact service.

Whether it's $5 or $5000.. I still signed a contract with IBS not Northpoint that they should have to obligate. I can not control who they buy their DSL from. It was their bad decision.. not mine...

At any case I have been in talks with my legal team that is provided to me from work and they said that IBS is the one who signed the contract... Not NorthPoint... They are obligated to provide me my 12 months at the contracted price... We'll see what happens if they want to be bull headed.


Former IBS User

@csc.com
Apparently you haven't heard, or told your lawyers that they are also in chapter 11. This makes a world of difference. Good luck getting anything from them.


hndrcks
Consider Alternatives

join:1999-11-15
Silver Spring, MD
reply to Anon
Re: Anybody heard anything final about IBS Networks?

Yes, we have all joined that unenviable class known as 'unsecured creditor'; better known as SOL.

cgcarter

join:2001-03-30
Douglasville, GA

 reply to Former IBS User
Re: Don't blame IBS

said by Former IBS User:
Apparently you haven't heard, or told your lawyers that they are also in chapter 11. This makes a world of difference. Good luck getting anything from them.
Yes I have and this does not protect them providing the service that they were contracted to do.
If I file chapter 11.. I am still obligated to the mortgage because of the lease I signed... Same thing

MantricOptic

join:2001-03-24
Baltimore, MD

 reply to Anon
Re: Anybody heard anything final about IBS Networks?

Hello people,

We need many more signatures on the petition at:

»www.petitiononline.com/StopATT/petition.html

If we really want to make a difference, spread this petition around so far, we've got 1487 signatures so far.
Keep em coming.

I contacted a class action suit firm in Seattle and they don't see a reason yet but they will with 121,000+ of us!
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