MantricOptic
join:2001-03-24
Baltimore, MD
| I just this email a couple of minutes ago, SDSL's dead tommorrow. Oh boy, just what I want overpriced service!
I think I'm moving to the woods now.
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To all of our customers with NorthPoint lines:
This is a follow-up message to the one we sent
on Friday the 23rd of March. We will continue
to try to keep you up to date on the NorthPoint
disaster with any late breaking news and with
all the different options we are offering our
clients to be able to re-establish their DSL
service.
For the most up to date info, visit:
»www.goibsdsl.com/northpoint-disaster.htm
At this point it looks like NorthPoint lines
may be turned off on Monday the 26th of March.
This means that your home or Business will be
left without Internet access until new service
can be established. We are working on offering
new service to all customers right now.
It is Imperative that you move now to get service
re-ordered either through IBS Networks or from
another source. The sooner service is ordered
the sooner you would be getting installed.
********** BUSINESS CUSTOMERS *****************
Some of our customers have expressed the desire
to move off DSL altogether and get a more reliable
and faster line.
So, for customers in the Northern Virginia & DC
Metro Area we are offering a low-cost T1 option.
See: »www.goibsdsl.com/metrot1.htm
for the full details.
For DSL reconnection:
For Business customers, please use this link to
check if we can offer service to you:
»www.goibsdsl.com/moveline.htm
If is says service is available, please fax in
a new order form to get your order processing.
We are offering a free install and a free router
to all current customers with the trade-in of
their old router.
If your state is not listed, or if it does not
say service is available at your address, please
fill out the business contact form. We will use
those forms that are submitted to try to get you
service via a different carrier.
The business contact form is at:
»www.goibsdsl.com/np-contact.htm
Connect your office with an Interim dial-up
connection via your Netopia Router:
For businesses that have a Netopia Router, you
can connect a modem to the AUX port on the router
and use a regular dial-up Internet connection.
This may be a good option to keep email & other
functions flowing until your new service is
installed.
See »www.goibsdsl.com/northpoint-disaster.htm
for details on how to do this.
************************************************
********** RESIDENTIAL CUSTOMERS ***************
The simplest way to get service started right away
would be to order our business class service above.
If that is not an option because of the higher
cost, or if your state is not listed or service is
not available at your address, use our residential
contact form. We are working on some options with
various carriers to get all of our residential
clients service at a similar cost that they have
been used to with us.
Our residential form is at:
»www.goibsdsl.com/np-res-contact.htm
************************************************
Please email tech support if you have any questions,
IBS Networks Tech Support:
mailto:support@goibsdsl.com |
