bear73
Metnav... Fly The Unfriendly Skies
Premium
join:2001-06-09
Grand Forks Afb, ND
 ·Midcontinent Commu..
| reply to cableblows3
Re: Why-FACTOR THIS IN
said by cableblows3  :
said by dvd536 :
said by rrhoden :
Well tell them since they charge you for 768/128 service, when infact you only get about 650/110, the speed difference could be used to "pay" this additional fee. Also, they MAY have a seperate tech support # for you to call if you pay this fee, or they may have you call the original number and get transferred over that way. To save money, you'll probably have to call and have a Tier 1 tech answer and you tell them your paying the additional fee for advanced support. Then what do you do? You wait on the line an additional 5 minutes before these other goons answer the line.
Actually when you factor in the PPPoE overhead of 13 to 20% of your total bandwidth of 768/128 those speeds are about right on target.
NO if they sell you 768/128 thats what it should be! how bout you buy a gallon of milk and only get 3/4 of it? does that work for you? me either
ever looked at the actual raw bits comming in on your line? I'll bet you 6 months pay that if you measured your line with a line tester (the kind the field techs are given for test and verification of your lines, signal loss, line capacity and such) you'd find you are getting what you have paid for. It's something that most techs and reps won't tell you because if the customer doesn't already have a background in technology then the tech or rep will either be "speeking Greek" or will have to spend 2 hours teaching the technology to them.
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