Anon |  reply to Anon
Re: Anybody heard anything final about IBS Networks?
First let me say that the major problem here I believe was the Verison strike. In the summer of 2000 Verison had a hard time installing DSL circuits for ISPs. At the same time Northpoint and Verison were in talks which we all know ended in this disaster. When I signed up for IBS late June of 2000, Verison had just bought BA and there was nothing but good thoughts about DSL - including IBS and Northpoint.
If there is anything good to say about IBS is that there selling people get back to you right away. Then they make paying in advance better and say if you sign up to pay by the month you have to stay in for the whole year. Therefore for all of us that bought a year could not have known we were doing anything but the right thing.
Then hell, and I mean hell, broke loose. Verison didn't make the circuit and decided not to come to my house. Well DSL started in December, not 3 months but 6 months later. Ofcourse I could never talk to Verison or Northpoint for this time only IBS. I sat on hold, learned peoples names, called back and called back until they answered. And for all my work 4 months of service and no refund!
I am a 22 year-old college student that set this up for my parents and I. I am an engineer not a business man but two things I know. 1-The federal government runs better than IBS Networks, NorthPoint, and Verison and it is hard to be that bad. And 2-aren't class action lawsuits (ie Erin Brockivich) for this sort of thing - breach of contract. Don't tell me there is not a lawyer in DC that doesn't want this one. Probably even one with good ole IBS DSL.
I guess this means cable modem. No IP address, slower surfing, and latency through the roof, but wait sometimes it might take only 5 seconds not 7 seconds to download a file when compared to DSL. But wait there is either Covad or Verison for ADSL. But didn't Verison get us into this mess and Covad charge more for slower speeds. Oh Well this is horrible. :-( |
