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Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat » Vonage:Terrible Customer Service
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AuthorAll Replies

midlife2
Fruit Of The Loom Sucks.

join:2002-05-23
Jamestown, KY		 reply to mrkook
Re: Vonage:Terrible Customer Service

I dont know how they plan on having a company without some kind of tech support. It took them a week to answer a simple e-mail from me. thats just totally unacceptable for a company thats getting my hard earned money
to forum · permalink · · 2003-04-15 07:48:42 · Reply to this


Cam
Premium
join:2003-01-25
Luther, OK
clubs:

 My biggest complaint with Vonage is their "slow" customer service. It does seem to improve when they add people (and they have added lots of people) then it slows down for a while when they add a new service (like the new 911 service and Earthlink reselling their service.)

Let's hope they are still adding more people and we will continue to see improvement.
to forum · permalink · · 2003-04-15 12:46:37 · Reply to this
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