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Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat » Vonage:Terrible Customer Service
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midlife2
Fruit Of The Loom Sucks.

join:2002-05-23
Jamestown, KY

Re: Vonage:Terrible Customer Service

I dont know how they plan on having a company without some kind of tech support. It took them a week to answer a simple e-mail from me. thats just totally unacceptable for a company thats getting my hard earned money
permalink · 2003-04-15 07:48:42 · Reply to this

Cam
Premium
join:2003-01-25
Luther, OK
clubs:

Re: Vonage:Terrible Customer Service

My biggest complaint with Vonage is their "slow" customer service. It does seem to improve when they add people (and they have added lots of people) then it slows down for a while when they add a new service (like the new 911 service and Earthlink reselling their service.)

Let's hope they are still adding more people and we will continue to see improvement.
permalink · 2003-04-15 12:46:37 · Reply to this
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