Verizonvictim
@aol.com
| reply to Cheeze It
Re: I wish
You don't want Verizon. Their customer service is useless. If you're lucky enough to get the service running, it's fine. But don't ever try to change anything or move your account. They'll give you the run-around like crazy, tell you lie after lie, then stall and hope you go somewhere else. They are not interested in your business. They tell you to wait six days for your old line to clear, then say you have to wait 12 more days while they "prep" your new line, then tell you to wait 3 days after that to call them, then say if you're not connected by then, call them back after another 8 days. If not connected by then, well, start the process over again. That's what happened to me after being told that moving my account to a new line would be "no problem at all." After a week of waiting, then hours on the phone, they finally and gleefully cancelled my account and told me to go somewhere else. |
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Bhhhhaaaa
@goteborgenergi.se | I guess you are not too smart I've had Verizon for three years and never had a problem and always got the support I needed |
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ROCINANTE 2112
Original Member 007
join:1999-06-29
Hartsdale, NY
clubs: | reply to Verizonvictim
That was common 3 years ago with Verizon.
It is now a solid, proven service.
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CRUNCH THIS!
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DJ Elbow
| reply to Bhhhhaaaa
I've had Verizon DSL for over a year without any problems after switching from RoadRunner (which had many problems in the 3 months I did have it.)
I'm moving in a month and called about switching the line, I was also told it would take 4 days for the line to clear, then 4 more days to prep the new line. Verizonvictim is correct for the most part. |
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DannyZ
Gentoo Fanboy
Premium
join:2003-01-29
Erie, PA
|  reply to Bhhhhaaaa
What tech support
I found tech support to be absolutely useless in troubleshooting constant latency spikes of 250-300ms to the first hop; they refused to even look into it unless I provided extensive documentation. I was only trying it out for a month free so I dropped them like a hot potato 
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Join us! Powerlink User's Forum
[text was edited by author 2003-05-01 21:43:15] |
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jj nobody
join:2000-08-31
Lakeland, FL | reply to Bhhhhaaaa
Re: I wish
I guess you are not too smart I've had Verizon for three years and never had a problem and always got the support I needed
i guess you're just trolling around, huh? |
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