Search:  

 
 
   All ForumsHot TopicsGallery






how-to block ads


 
Forums » US Cable Support » Comcast » Comcast HSI » Can We Get a Frickin' Status Page?
Search Topic:
Uniqs:
639
Share Topic:
RSS topic:
toggle:
flat / full
normal / watch
Posting:
Post a:
Post a:
Comcast SAS Dallas/Ft. Worth Texas »
« Document calls to Comcast  
page: 1 · 2 · 3
AuthorAll Replies


big monkey

join:2002-02-19
Charlotte, NC
 Can We Get a Frickin' Status Page?

Or at least something to tell us what is going with the DNS issue. Upgrade? Busted? Bad attempt at shaping? What?

All I know is that I'm still pulling lotsa DNS errors here in MD.

iolaire

join:2001-06-29
Arlington, VA

Same in Arlington VA, its sort of hard to get stuff done when 1/4 of the new sites you want to visit are unreachable, and those are sites verified working from my workplace. iolaire

PS: I bet Verizon's $35 internet access doesn't have these DNS problems?


jasqid
Fiber In Your Diet?

join:2002-04-02
East Palestine, OH
 reply to big monkey
Yeah, throw us a frick'n bone, man!


Qumahlin
Never Enough Time
Premium,MVM
join:2001-10-05
united state

reply to iolaire
said by iolaire See Profile:
Same in Arlington VA, its sort of hard to get stuff done when 1/4 of the new sites you want to visit are unreachable, and those are sites verified working from my workplace. iolaire

PS: I bet Verizon's $35 internet access doesn't have these DNS problems?
Every ISP I have been with in the past has always had DNS trouble from time to time. my dialup has DNS trouble, @home had DNS trouble. And with Comcast I've also had DNS trouble.

In all cases with each ISP it was the same. Just a intermittent loss every now and again. I believe while at comcast i've only seen DNS trouble twice though.
--
Forum Posts:2400


draven
Premium,Mod
join:2002-02-20
my bunker
reply to big monkey
Investigate adding some public DNS servers to your computer's DNS list.


JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
clubs:
·LINGO
·Sprint Mobile Broa..
·surpasshosting
·Verizon FIOS

reply to big monkey
said by big monkey See Profile:
Can We Get a Frickin' Status Page?
We have a status page, bigmonkey. But it's up to us to keep it updated. Perhaps you'd like to contribute?

**Network Outage Posts Only Please!!**

I've long since ditched 68.48.0.5 & 6, and feel absolutely no remorse, given the history of grief:
5/13 ( i_m_weasel See Profile): MD area DNS slow as molasses???
4/30 ( Temporious See Profile): DNS problems in Montgomery MD?
4/24 ( somebodeez See Profile): Anything going on in Anne Arundel co. today?
3/28 ( metakomm See Profile): DNS Problems?
3/12 ( big monkey See Profile): Alt DNS anyone?

Judging by their names, I suspect you can find those servers (or whatever they are) at Tech Road:

Name: ns01.rtchrd01.md.comcast.net
Address: 68.48.0.5

Name: ns02.rtchrd01.md.comcast.net
Address: 68.48.0.6

What does a DNS server look like?


draven
Premium,Mod
join:2002-02-20
my bunker
reply to big monkey
Forget how long it takes my pages to load, I wanna know how long it takes JT to compose her posts


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
As far as your local DNS servers are concerned (68.48.0.6 & 68.48.0.5) - Comcast IS aware of the issue and is working on it.
--
"I know you want me baby - I think I want you too..."


JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
clubs:
reply to draven
It's better than DOODLING when you're in a boring meeting!


beerbum
Premium
join:2000-05-06
Reading, PA
clubs:

reply to JTRockville
said by JTRockville See Profile:
What does a DNS server look like?
I believe these are what Comcast uses as a dual purpose DNS and DHCP server... »sunsolve.sun.com/handbook_pub/Sy···105.html

quite possibly they use those boxes for more.. dunno..

DNS is a no-brainier.. simple to setup and simple to keep running.

trust me, the problem is not the DNS servers themselves, rather it's a network problem or possibly the server load is too much because too many other processes are being run.

Comcast should really run the DNS on separate machines.. a couple of cheap 500 MHz Xeon machines with a gig of memory running xBSD or Solaris Intel would be more than sufficient to serve DNS for a POP. Cost is peanuts, less than a thousand dollars would get a decent pair of machines to run it on.

I would say even a monkey could run a reliable DNS server, but then this is Comcast of Montgomery County we're talking about here.
--
Work Harder! Millions on welfare depend on you.


big monkey

join:2002-02-19
Charlotte, NC

 reply to JTRockville
Should've made it clear my plea was directed at frickin' Comcast. THEY'RE the only ones who know what is going on. While I truly appreciate the dslr fori which I do troll, they do not substitute for status page maintained by the net operator.

As of this second I do not KNOW that Comcast KNOWS it has a chronic problem.

DonLibes
Premium,ExMod 2001
join:2003-01-19

reply to JeepMatt
said by JeepMatt See Profile:
As far as your local DNS servers are concerned (68.48.0.6 & 68.48.0.5) - Comcast IS aware of the issue and is working on it.
According to my log book, I've been experiencing DNS problems since December of last year and I've been calling in these problems. (I stopped noticing problems after switching to non-Comcast DNS in mid-April.)

So when you say that Comcast IS aware .. and is working on it, I'm wondering if that means anything is different because they've certainly been aware and working on it for months now. Can you provide any more detail as to how their current awareness/work is any different than it was over the past six months?


beerbum
Premium
join:2000-05-06
Reading, PA
clubs:

reply to big monkey
said by big monkey See Profile:
Or at least something to tell us what is going with the DNS issue. Upgrade? Busted? Bad attempt at shaping? What?

All I know is that I'm still pulling lotsa DNS errors here in MD.
as long as Comcast operates the way they do.. a reliable and up-to-date status page will be impossible.

imagine.. hundreds of offices, regions, departments, systems, or whatever you want to call them.. each one operating independently of each other and not a single one of them communicating with each other.

then picture this... an employee, a field tech, out on an install or service call noticing that DNS isn't working or a modem will not get a DHCP lease calling in to their local dispatch or Internet support to see if maybe there is a problem and finally after 30-90 minutes of waiting for them to dig deeper checking the problem, is finally told that such and such server/service is down and has been down for several hours with no idea as to a time-frame for a resolution.

truly, there is a complete and alarmingly total lack of communication going all the way down to the local level -- in that regards Comcast is no better than a typical ILEC telephone company.

if problems cannot be communicated on a local level in a timely manner, how can one expect that problems be communicated on a national or even a regional level?


JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
clubs:
·LINGO
·Sprint Mobile Broa..
·surpasshosting
·Verizon FIOS

reply to beerbum
said by beerbum See Profile:
I believe these are what Comcast uses as a dual purpose DNS and DHCP server... »sunsolve.sun.com/handbook_pub/Sy···105.html
said by nslookup:
*** ns01.rtchrd01.md.comcast.net can't find 172.30.100.36: Query refused
Why can't the DNS server find the DHCP server, if they're the same device?

---
Dimensions and Weights
Height 44.0 mm (1.73 in.)
Width 437.2 mm (17.21 in.)
Depth 487.4 mm (19.19 in.)
Weight 9 kg (20 lbs.)
Shipping Weight (product and packing) 11.5 kg (25 lbs.)

* makes note: a sledgehammer is not needed; a household hammer will do *


muxx
Premium
join:2002-09-26


reply to big monkey
For people having trouble with the DNS server, just run your own cache only DNS server on your local machine. Or on your router box. Its is very simple to setup, you don't need to open any ports to the outside world, you can make it listen just on your internal IPs. I have been running my own for few years and it has never given me a problem.

Source Code: »ftp://ftp.isc.org/isc/bind9/9.2.2/bind···2.tar.gz

Windows NT / Windows 2000 Binary Kit: »ftp://ftp.isc.org/isc/bind/contrib/ntb···.2.2.zip

Here are my 3 config files.

/etc/named.conf
quote:

options {
listen-on { 192.168.0.1; 127.0.0.1; };
directory "/var/named";
};

zone "0.0.127.in-addr.arpa" {
type master;
file "db.127.0.0";
};

zone "." {
type hint;
file "db.cache";
};

/var/named/db.127.0.0
quote:

$TTL 1D

@ IN SOA localhost. root.localhost. (
2002112300 ; Serial
28800 ; Refresh
14400 ; Retry
3600000 ; Expire
86400 ) ; Minimum
IN NS localhost.

1 IN PTR localhost.

/var/named/db.cache
quote:

;; ANSWER SECTION:
. 6D IN NS F.ROOT-SERVERS.NET.
. 6D IN NS B.ROOT-SERVERS.NET.
. 6D IN NS J.ROOT-SERVERS.NET.
. 6D IN NS K.ROOT-SERVERS.NET.
. 6D IN NS L.ROOT-SERVERS.NET.
. 6D IN NS M.ROOT-SERVERS.NET.
. 6D IN NS I.ROOT-SERVERS.NET.
. 6D IN NS E.ROOT-SERVERS.NET.
. 6D IN NS D.ROOT-SERVERS.NET.
. 6D IN NS A.ROOT-SERVERS.NET.
. 6D IN NS H.ROOT-SERVERS.NET.
. 6D IN NS C.ROOT-SERVERS.NET.
. 6D IN NS G.ROOT-SERVERS.NET.

;; ADDITIONAL SECTION:
F.ROOT-SERVERS.NET. 5w6d16h IN A 192.5.5.241
B.ROOT-SERVERS.NET. 5w6d16h IN A 128.9.0.107
J.ROOT-SERVERS.NET. 5w6d16h IN A 198.41.0.10
K.ROOT-SERVERS.NET. 5w6d16h IN A 193.0.14.129
L.ROOT-SERVERS.NET. 5w6d16h IN A 198.32.64.12
M.ROOT-SERVERS.NET. 5w6d16h IN A 202.12.27.33
I.ROOT-SERVERS.NET. 5w6d16h IN A 192.36.148.17
E.ROOT-SERVERS.NET. 5w6d16h IN A 192.203.230.10
D.ROOT-SERVERS.NET. 5w6d16h IN A 128.8.10.90
A.ROOT-SERVERS.NET. 5w6d16h IN A 198.41.0.4
H.ROOT-SERVERS.NET. 5w6d16h IN A 128.63.2.53
C.ROOT-SERVERS.NET. 5w6d16h IN A 192.33.4.12
G.ROOT-SERVERS.NET. 5w6d16h IN A 192.112.36.4

Those are the only files you need to setup to get your DNS server working. You should be able to cut and paste that even if you are setting it up under windows, you will just need to fix the file locations.

[text was edited by author 2003-05-14 14:52:24]


Descent
Wrap It Up
Premium
join:2000-11-10
WDC Suburb

reply to big monkey
said by big monkey See Profile:


All I know is that I'm still pulling lotsa DNS errors here in MD.
It's taking me eons to open pages

Fookin' CC DNS


Morac

join:2001-08-30
Riverside, NJ
reply to big monkey
If you have problems with your local DNS servers you can use Comcast's main DNS servers temporarily:

ns01.jdc01.pa.comcast.net 66.45.25.71
ns02.jdc01.pa.comcast.net 66.45.25.72

Or any other public DNS.

The Way Out

join:2003-01-20
reply to big monkey
Wow, I love how comcast has their primary and secondary dns servers on the same subnet. In fact, given how poorly run they are, I would not be surprised if they were the same frikking machine. How about some redundancy here, Comcast?


Qumahlin
Never Enough Time
Premium,MVM
join:2001-10-05
united state


reply to JTRockville
said by JTRockville See Profile:
said by beerbum See Profile:
I believe these are what Comcast uses as a dual purpose DNS and DHCP server... »sunsolve.sun.com/handbook_pub/Sy···105.html
said by nslookup:
*** ns01.rtchrd01.md.comcast.net can't find 172.30.100.36: Query refused
Why can't the DNS server find the DHCP server, if they're the same device?

---
Dimensions and Weights
Height 44.0 mm (1.73 in.)
Width 437.2 mm (17.21 in.)
Depth 487.4 mm (19.19 in.)
Weight 9 kg (20 lbs.)
Shipping Weight (product and packing) 11.5 kg (25 lbs.)

* makes note: a sledgehammer is not needed; a household hammer will do *


Well the question is why are you trying to run a DNS on a IP addy? :P Unless you were doing a RDNS which in either case the DHCP does not have one.

Forum Posts:2800
[text was edited by author 2003-05-14 17:55:20]


beerbum
Premium
join:2000-05-06
Reading, PA
clubs:

reply to JTRockville
said by JTRockville See Profile:
*** ns01.rtchrd01.md.comcast.net can't find 172.30.100.36: Query refused

Why can't the DNS server find the DHCP server, if they're the same device?
because..

from : »www.faqs.org/rfcs/rfc1918.html

3. Private Address Space

The Internet Assigned Numbers Authority (IANA) has reserved the following three blocks of the IP address space for private internets:

10.0.0.0 - 10.255.255.255 (10/8 prefix)
172.16.0.0 - 172.31.255.255 (172.16/12 prefix)
192.168.0.0 - 192.168.255.255 (192.168/16 prefix)


Forums » US Cable Support » Comcast » Comcast HSIComcast SAS Dallas/Ft. Worth Texas »
« Document calls to Comcast  
page: 1 · 2 · 3


Friday, 04-Dec 10:26:14 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 10 years online! © 1999-2009 dslreports.com.
page compression OFF
Most commented news this week
· [163] Comcast Releasing Promised Usage Meter
· [143] Avast Antivirus Has Gone Mad
· [109] Comcast Makes NBC Universal Acquisition Official
· [104] Graduate Student Unveils Sprint's GPS Sharing With Feds
· [90] Google Invades ISP, OpenDNS Turf With Google Public DNS
· [81] Latest Consumer Reports Survey Not Kind To AT&T
· [72] Sprint Defuses GPS Privacy Media Bomb
· [70] Baltimore To Ban Lazy Cable Installs
· [69] FCC Ponders Moving From PSTN To IP Voice
· [64] Broadband Killed The Game Console
Most people now reading
· False positive in Avast! or is it real? [Security]
· Warrior tank seem underpowered these days [World of Warcraft]
· Connecting to Google Voice Via SIP [VOIP Tech Chat]
· Linux is terrorist - according to MS... [All Things Unix]
· Do I have a problem due to AVAST? [Security]
· An Excellent Guide About Google Voice And Sip Sorcery [VOIP Tech Chat]
· [DNS] Google's public DNS... performance increases? [Comcast HSI]
· Equal speeds ruling [Canadian Broadband]