jeggedda
Only Slightly Bent
Premium
join:2003-04-30
La Mirada, CA
| reply to claudeo
Re: Dynamic IP and my home network
claudeo is right. All you need to do is to unzip the file and run it.
Just to see what happened I completely removed my router and went straight modem. Then I tried to re-connect my router again and got no connection. I reflashed the firmware and went thru the steps I outlined above and connected right up. Just make sure when you hold in the reset button you do so till all the lights on the front light up and then go out. A good 10 seconds. You also should not have to enter ip or anything into router..just set it for auto.
Maybe try to see if it can connect first without entering the mac address into the router and then after connect go back and enter mac addy. Remember after changing it to reboot pc though.
on a side note.. one of the techs that I talked to at Adelphia support told me that Adelphia would rather have me buy another IP than use my router. Yeah right..I bet they would. |
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jeggedda
Only Slightly Bent
Premium
join:2003-04-30
La Mirada, CA
| reply to Conejo
Ok..was trying to see if I could possibly duplicate what you guys are going thru and I did. I removed my router..powered it off for 10 mins and tried to reconnect. My windows XP locked me in with a defunct ip addy of 196.254.XX.XX and would not clear it.
so heres what I did.
1. I powered up router and reconnected it. Then I did a master reset and powered it off.
2. Unplugged my modem
3. Shut down pc
4. Waited 5 mins
5. Powered up router
6 Powered up Modem
7. Powered up PC
8. PC still had the defunct 196.254 ip addy so I went into control panel, internet connections,Local area connection,support tab, repair. Didn't work !!!!
9. If repair is going to work it will flash up a pop up box that it did immediately. If it hangs..repeat the power up cycle for all. It's a windows problem NOT a router problem !!!! Windows still has a defunct IP locked in !
10 repeated the power off for all and power on for all but waited 5 mins to windows settled. Went back into Internet connection..hit repair..and it took.
11. Clicked on connect to internet and waa-laa !! everything fine !
Went into router setup and set accordingly and powered off PC. Powered back up ( not a reboot ) and everything works fine!
Give it a try !!! It looks like to me iy a windows fo-pa !
Windows locks in a default local area connection ip addy and does not want to let go without some frustration.
Check your internet connection settings..control panel..local area connection..general tab..properties....if its anything other than your router ip ( default ) of 192.168.1.1 ( or what you manually set it at ) its a windows screw up and just power off windows and try the repair option ( from local area connection ).
Hope this helps. |
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tonethack
join:2003-05-26
Ridgeway, VA
|  Hey jeggedda I sure do appreesh all the help I can get and I am keeping an open mind and trying everything.I don't have a problem w/ windows xp seeing my routers correct ip but I went ahead and tried what you did anyway.I tried the repair twice to make sure. It took both times but my OS shows the correct router address of 192.168.1.1 internal, pc address 192.168.1.100 and my router shows correct dns and external IP.My friends in Basset, VA went further by inputting specific IP's to the router and that not working and resetting and inputting specific IP's to the OS and that not working.This was something an adlphia tech that was familiar w/ linksys routers gave them to try.adelphia is able to ping the router I can ping the router but I can't get thru the modem unless I direct connect pc/modem. I have exhausted all I know but I to am wondering if the problem is in the Operating System and am hoping the guy who posted he was buying a diffrent brand router will post his results to eliminate the brand specific issue as Sped66 stated. |
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jeggedda
Only Slightly Bent
Premium
join:2003-04-30
La Mirada, CA
| reply to Conejo
tonethack. Have you entered your Mac address into the router ? If so..clear it out and try to connect with it all zeros FIRST.
Here's my view. If they can ping your router..the router is ok. Also if you can type in 192.168.1.1 in internet explorer..and the router pops up with the log in page that tells me the router is ok too.... because you just got to address 192.168.1.1.
just to cover all bases here..double check your connections...cable connection going into modem..modem R45 connection going into WAN of router..out of connection 1 of router going into pc ethernet card...
will check back in a few.... |
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jeggedda
Only Slightly Bent
Premium
join:2003-04-30
La Mirada, CA | reply to Conejo
ALSO..VERRRRRY important...if you flashed your firmware make sure if you are NOT using Zone Alarm you just got the 1.44.2 and not the 1.44.2z version of the firmware update. |
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Ridealong
Premium
join:2003-05-02
Huntington Beach, CA | Does your router have a feature where it looks for a firewall in the PC. I believe the feature bit will be on the security tab. Uncheck it if you do. |
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hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:
| reply to jeggedda
jeggedda told us
"on a side note.. one of the techs that I talked to at Adelphia support told me that Adelphia would rather have me buy another IP than use my router. Yeah right..I bet they would."
Yeah, damn companies only in it to make money...whats the world coming too eh?
Hob
--
"Consistency is the hobgoblin of little minds." - Ralph Waldo Emerson |
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jeggedda
Only Slightly Bent
Premium
join:2003-04-30
La Mirada, CA
| Hob..I don't know you from jack but I made a point to check out some of your posts and replies to others posts from the adelphia forum. I had noticed in my short time in the adelphia forum that you have something to say about everything..whether or not anyone asks for it.
Correct me if I'm wrong..but from what I can see from your posts you claim to be an adelphia tech AND 60% of your posts are some sort of zingers directed at the customers that come here with problems. Do us all favor and do your job and quit with the snipes and stabs at the people here and in the adelphia forums. Others may put up with your stuff. I won't. When I first started coming to the adelphia forum I received a couple of personal messages from people welcoming me and one in perticular that said to "ignore Hobbs" Seems that you are infamous.So now that I had been warned about you I have no tolerance. None.
I put this post on hold so I could call into adelphia and discuss this matter with a support supervisor. The gentleman asked for the specific forums so he could look into it. He agreed that if any Adelphia representative was engaging in banter with customers and representing Adelphia in an sort of negitive light that he would take care of it.
You:
"Yeah, damn companies only in it to make money...whats the world coming too eh?
Me:
"yeah, damn customers not wanting to put up with crap from
supposed Adelphia representatives ...what's the world coming too eh"
It's your choice if you want to take this any further. |
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Conejo
join:2002-03-13
Austin, TX
| reply to Conejo
hob.....i've no problem with companies wanting to make a profit, but if such a statement was made it's a poor reflection on adelphia, and for you to treat it in such cavalier fashion doesn't reflect well on you, either. ISPs should be willing to work with their customers, within reason, to resolve these kinds of issues, not try to use them merely as opportunities to sell enhanced service. |
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Conejo
join:2002-03-13
Austin, TX
| reply to Conejo
ok guys, I'm 95% of the way there. Thanks to the individual (can't remember your name) who suggested updating my firmware. I went to the 1.44 version and now i'm connecting per normal on both machines.
the only remaining challenge is a wierd one. I'm going to start a new thread on this, but thought I'd throw it out here as well as a FYI. I have two PCs, a Dell 4500 and a Dell 8200. Their network names are DELL4500 and DELL8200 (pretty creative, huh!). Previously both saw each other and traded files no problem. Before I upgraded the firmware I tested to see if the router was functioning at even a basic level and what I found was the DELL4500 could see the 8200, but not vice versa. I made sure the root drive on the 4500 is enabled for sharing printers and files and it still is, but the name has changed. Previously the network volume was called DELL4500, now it's called 'C'.
When I go to network neighborhood on the 4500 itself, it sees both C and DELL4500. If I click on C, it shows its own hard drive. If I click on DELL4500 it gives the same error message I get when I try to connect to it from the 8200. When I browse through network neighborhood from the 8200, I only see DELL4500 (which I can't access), I don't see 'C'.
After updating the firmware, the same situation is in effect.
Sometimes this crap drives me crazy. At least both computers are accessing the internet and the mail servers. Thanks VERY much to all who participated and provided assistance on this thread, I'm deeply appreciative of all your efforts. |
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tonethack
join:2003-05-26
Ridgeway, VA | reply to jeggedda
yeah I already tried the mac cloning and just zero values w/ no luck.I did update the firmware w/1442z.I will try the other one and see what happens |
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tonethack
join:2003-05-26
Ridgeway, VA
| reply to Conejo
I got the 1.44.2 on now and retried the mac cloning and set back to 0 values neither worked.not to get off the subject but I had a similar problem like Conejo.I just setup my network again and turned off fire walls as I am sure he has been thru all that though.I am sure there is a fix for this. I have never ran into a problem that couldn't be solved,but for right now I am going to take a break. All this rebooting and unplugging has got on my last nerve.sped informed me he could ping yahoo but couldn't bring up the url.same kind of problem here. |
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Sped66
join:2003-05-26
Bassett, VA
| reply to Conejo
I went by the local Adelphia office today and talked to a tech. He said that they had indeed done some work last week but that they did nothing that should hinder nor interfere with the use of a router. When I told him that tonethack and I both live in the same county, lost router use on the same day, and suffered the exact same symptoms, he had no explanation. I'm sorry, but this is just too much of a coincidence for me to accept. Now I'm not suggesting some sort of trickery, but they have obviously done something to bork things up for us whether they know it or not. I am going to try all of the afforementioned procedures tonight for the last time. After that, if I'm unsuccessful, I'm going to have to find something around the house to smash. |
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Sped66
join:2003-05-26
Bassett, VA
| reply to Conejo
I have another friend in my county who is on Adelphia, uses a Microsoft router, and has no issues with it. He provided me with the following info: http://www.msnbc.com/news/918654.asp?0cv=CB20
Unfortunately, I did not download the Windows update mentioned in that article (nor do I have automatic update enabled) so that's not my problem. Thought I'd post the link in case anyone else is having trouble.....could be a factor for others. The search continues. Linksys specific problem? Hmmmm.....[digs through wallet in search of new router money.....which blows.] |
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Sped66
join:2003-05-26
Bassett, VA | reply to Conejo
Is it possible Adelphia implemented this update???? Once again....Hmmmmmmmmm. |
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Routermagic
@202.163.x.x | reply to Conejo
Changed the ip address of the router to 1.2.3.1 from 192.168.1.1...
" You can do it in one minute " |
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hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:
| reply to jeggedda
jeggedda made a very long post which i feel I have to reply to.
Firstly lets deal with my post in this forum.
"Yeah, damn companies only in it to make money...whats the world coming too eh?"
Maybe a touch sarcastic but lets delve behind it. Do most major ISP's support Networking with their service?
No.
Why not?
Because there are 100's of different types of routers and many things that can go wrong behind them. To train the vast hordes of Technical Support agents on all the differing types of configerations available would be a logistical nightmare and very expensive. As long as a tech agent can see a device getting a pingable Ip address behind the modem and can see no network problems that would stop internet activity then I feel that the companies job is done. There are people who have absolutely no computer knowledge at all who go to an electrical store, call tech support and expect an overpressed support agent to talk them through setting up a networking device. Would you consider this reasonable? There is continual cries when ISP's raise their rates but the money for these sort of things has to come from somewhere.
Of course if a customer purchases another public Ip address he is of course entitled to the support for which he is paying for.
Companies are only in business to make money, if they don't make money then they are not companies for very long. So it is actually logical that they would rather sell another Ip to a customer than have him purchase a router and then expect support with it.
If an agent said that to you then it probably was not very profesional but at least it was honest. I often see posts claiming that Adelphia representives lie to customers (links available on request) but this is the first one I have seen complaining that agents were being honest.
" put this post on hold so I could call into adelphia and discuss this matter with a support supervisor. The gentleman asked for the specific forums so he could look into it. He agreed that if any Adelphia representative was engaging in banter with customers and representing Adelphia in an sort of negitive light that he would take care of it."
I am astounded that you would take the time to do this, but I guess its a free world. I don't think the above post was any sort of banter and I don't think it showed Adelphia in any sort of negative light.
If the company thinks that my posts (made in my own time, on a machine in my own home, connected by an Earthlink dial up connection) are offensive then I guess they will take steps to stop ALL employees posting. I say all because I don't believe there is any sort of official support to these independent forums. If this happened the only people that would lose would be the readers and users of DSLR Adelphia Forums. Perhaps you might like to pop in there and continue this discussion or perhaps link to it. Maybe you would like to start a poll asking whether my posts offend or help people. Maybe you yourself could troubleshoot, help, instant message, resolve the issues of the 100's that have been helped by myself and a few others who MAY work for the company and spend their off the clock time hanging out in here.
I apologise to the readers and moderators of this forum for an off topic post but I had to say something.
"It's your choice if you want to take this any further"
Please take any further comments to IM or the Adelphia Forum. This is not the place to discuss this.
Thank You
Hob
Edit:
Please note I make this post as an Earthlink subscriber, a person sitting in his own house, in his own time. No offence is meant to anyone or anything living or dead.
--
"Consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
[text was edited by author 2003-05-28 02:45:08] |
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Sped66
join:2003-05-26
Bassett, VA
| reply to Conejo
Can we please keep this on topic?
I tried a D-Link router today and got the same results as with the Linksys. I'm about to lose my mind! I ran some tests (with and without the Linksys) and put together some information if anyone savvy would please take a look at the small attachment.
I have tried EVERYTHING mentioned in this thread. Any help would be greatly appreciated. (Tonethack is still in the same boat as me as of today.)
[text was edited by author 2003-05-28 20:56:15]
[text was edited by author 2003-05-28 20:57:00]
[text was edited by moderator] |
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tonethack
join:2003-05-26
Ridgeway, VA |  reply to Conejo
I have a new Modem on the way.I have a feeling this will fix it + I started getting charged rent on mine 2 months ago of $5 a month. I will post my results next week |
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Sped66
join:2003-05-26
Bassett, VA
| It was the modem. Picked up a new one from Wal Mart. Got the Motorola SB5100. (Seems to be a top rated modem on most reviews.) Router works normally again! Whatever Adelphia did last week screwed router users with a SB4100. Friends in the area with a different model modem weren't affected. |
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