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Modem sync problems »
« Gateway address for router  
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Insimbi

join:2001-04-15
Layton, UT
Access Zyxel 645

Anyone know how to access the Zyxel Prestige 645 modem provided by Earthlink? It's connected to my Netgear MR814 router. I tried pinging 192.168.1.1 and nothing.

ChrisQ

join:2000-11-01
Baltimore, MD

I get the impression you were following directions from the manual, but just in case you weren't, here it is:

»ftp://ftp.zyxel.com/p645series/documen···uide.pdf

You probably just made a mistake or missed something somewhere along the line setting things up.


Different Route

@mindspring.com

reply to Insimbi
You have to remove the Router from the connection to have access to the ZyXel modem (in other words, you have to be hooked directly to the ZyXel from your PC to Telnet to it. Routers do not know the route needed for your packets to get to the LAN interface of the ZyXel.


dotdotdot

@pas-eres.charterpipe

reply to Insimbi
First off...

ZyXEL 654M - ADSL Modem
or
ZyXEL 645M - UHP/ADSL Modem

???

Look on the bottom of the unit to identify it....

If its the UHP verision (you got it in the last couple weeks, likely), then you need to access " »172.16.0.254 ".


Different Route

@mindspring.com

They still cannot access the ZyXel modem (regardless of it's LAN IP) with a Router in the path. There is no route from the Router LAN to the Router WAN to the ZyXel LAN interface. They could try adding a static route, but that doesn't work with most consumer grade Routers and the proper setup of a static route is not easy for most Router users.


jtudor
Xm 60's On 6 Freak
Premium,MVM
join:2002-12-07
Morganton, NC
reply to Insimbi
Is there a way to set the UHP version of this modem into bridged mode? I have not found one, and I would like to continue letting my router do authentication for me.
--
"Do, or Do not, there is no try!" Yoda


posting anon will st

@mindspring.com
If it is like the Sprint ZyXel with built in PPPoE try the instructions here »/faq/5689

haize

join:2002-06-15
Sacramento, CA

reply to jtudor
EarthLink Electronic Support Response

This is a support response from EarthLink Electronic Support.

The steps for changing the UHP modem to bridge mode should be the same regardless of the UHP modem type. You can find the instructions for doing this here:

»EarthLink DSL FAQ »How can I disable router mode on the UHP modem?

Please respond to this post to let us know if your issue is resolved. If you have any further problems, questions or concerns please feel free to contact us via the live chat link below.
--
Assistance by email is offered 24 hours a day by clicking on the “email” links at »support.earthlink.net Assistance by chat is offered 7 am to 2:15 am (EST) Mon - Fri at:»support.earthlink.net/chat Scott H. EarthLink Electronic Support


Insimbi

join:2001-04-15
Layton, UT
reply to Insimbi
Re: Access Zyxel 645

Hey, I typed in 172.16.0.254 and am getting a username/password prompt. What is the username/password for my Zyxel 645?


gdm
Premium,MVM
join:2001-06-15
Mchenry, IL
clubs:
·AT&T U-Verse
·AT&T CallVantage
·Comcast Digital Vo..
·Comcast

Insimbi,

It might be a little easier if you can keep your questions to one forum or link the two. The EL forum is probably the best place to be.

»Help - Need Access to Zyxel 645


Insimbi

join:2001-04-15
Layton, UT
reply to Insimbi
Ok, sorry - I'll limit it to this forum. I was told the Earthlink forum would be the best place to find the username/password. I've tried admin/admin; admin/password; admin/1234; and admin/password with no luck. Any ideas guys?


Bill_MI
Bill In Michigan
Premium,MVM
join:2001-01-03
Royal Oak, MI
·Comcast


First, I don't think the username ever matters. Are you accessing via a web browser? If so, it must be a recent version since the older ones Earthlink supplied has Telnet/FTP/TFTP only - the password in the old Mindspring areas was "mspgzyx" but that probably is way too ancient of info.

EDIT: Ignore my stuff... if you have a UHP version sounds like ELNK_Scott's FAQ link is highly useful.
[text was edited by author 2003-05-27 18:18:02]


Comprehensions stepc

@mindspring.com

reply to Insimbi
The default setup page at »172.16.0.254/ is blocked and locked. They will not give you the password for that. Sorry. That's where they setup the unit to only allow one IP address using the UHP features.

You have to type the config.html as part of the full address to the unprotected setup page. This is in the FAQ that you are to type "http://172.16.0.254/config.html" minus the quotes. Only pages linked from the config.html page will be accessible.

haize

join:2002-06-15
Sacramento, CA

EarthLink Electronic Support Response

This is a support response from EarthLink Electronic Support.

There is no password set on the ZyXel 645 UHP modem, for either the main page or the /config page. There is a tab on the main page for you to enter your username and password, but that is for the PPPoE connection. If you're getting a password prompt when going to »172.16.0.254/, are you sure that you have a 645 UHP modem?

Please respond to this post to let us know if your issue is resolved. If you have any further problems, questions or concerns please feel free to contact us via the live chat link below.
--
Assistance by email is offered 24 hours a day by clicking on the “email” links at »support.earthlink.net Assistance by chat is offered 7 am to 2:15 am (EST) Mon - Fri at:»support.earthlink.net/chat Scott H. EarthLink Electronic Support


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:

 
webconf645me···amic.zip 114,563 bytes
(webconf645medynamic.pdf)
What are the differences from the P645ME+ that Sprint/EL uses and the new P645UHP that EL uses?

Regards,

Doctor Olds

mathfeel

join:2003-06-04
San Francisco, CA
reply to Insimbi
Re: Access Zyxel 645

does any one know if this particular modem has a webpage config? or do I have to telnet?


jtudor
Xm 60's On 6 Freak
Premium,MVM
join:2002-12-07
Morganton, NC

Mathfeel,

First it is best, as you have heard to keep related questions in the same thread, but you have already heard that in another thread.

Look on the bottom of your modem for a model number.

If it is 645M, it has only telnet access
If it is 645M-UHP it has only web access

If the neither modem nor the box specifically says UHP, then it is not UHP and you will need to use telnet.
--
Best of luck

"Do, or Do not, there is no try!" Yoda

mathfeel

join:2003-06-04
San Francisco, CA
 reply to Insimbi
I hook up the modem to my ethernet with a cross over...what I got is a orange light in both the modem and my ethernet...what's that mean? obviously, I won't get an IP...help!
Forums » Selected ISP Support » Earthlink DSLModem sync problems »
« Gateway address for router  


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