said by Ken Walsh:

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After reading the FAQ on this site I checked the status of the modem and everything looked good but the downstream power level was at -19 dBmV. I believe it should be in the range of +3 and –5 dBmv according to the FAQ.

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said by walsh44 modem event logs:

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030529181559 7-Information I503.0 Cable Modem is OPERATIONAL
030529181559 7-Information F502.1 Bridge Forwarding Enabled.
030529181559 7-Information F502.3 Bridge Learning Enabled.
030529181559 7-Information B0.0 Baseline Privacy
030529181558 7-Information I500.0 Registration Completed
030529181558 7-Information I0.0 REG-RSP Registration Response
030529181558 7-Information I0.0 REG-REQ Registration Request
030529181558 7-Information D509.0 Retrieved TFTP Config File SUCCESS
030529181558 7-Information D507.0 Retrieved Time....... SUCCESS
************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS
************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1
************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************ 7-Information T500.0 Acquired Upstream .......... SUCCESS
************ 8-Debug T503.1 Acquire US with status OK, powerLevel 54, tempSid 275
************ 8-Debug T505.0 Acquired Upstream with status OK
************ 7-Information T501.0 Acquired Downstream (693000000 Hz)........SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 693000000, US Id 2
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 121756000, US Id 0
(hunt snipped)

************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 115755700, US Id 0
************ 7-Information H501.2 HFC: Shutting Downstream Down
************ 7-Information H501.1 HFC: Shutting Upstream Down
************ 8-Debug T503.1 Acquire US with status RR ABORT, powerLevel 0, tempSid 0
************ 7-Information T501.0 Acquired Downstream (693000000 Hz)........SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 693000000, US Id 2
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 109755400, US Id 0
(hunt snipped)

************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 499774900, US Id 0
************ 7-Information H501.2 HFC: Shutting Downstream Down
************ 7-Information H501.1 HFC: Shutting Upstream Down
************ 8-Debug T503.1 Acquire US with status RR ABORT, powerLevel 0, tempSid 0
************ 7-Information T501.0 Acquired Downstream (693000000 Hz)........SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK DS Freq 693000000, US Id 2
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 123000000, US Id 0
(hunt snipped)
Event Log has reached maximum size. Older log entries are lost.

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said by JTRockville :

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Welcome to the Comcast Forum


According to the timestamp in your logs, your modem became operational at 6pm tonight? Hmmm...

You're having trouble acquiring an upstream signal. When you got sync, your upstream powerlevel was 54. When you posted your signals, it was 51. What is it now?

I've never even seen that "RR Abort" error before, but it can't be good.

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