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Comcast in Southern Cal? »
« Comcast SAS Dallas/Ft. Worth Texas  
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Qumahlin
Never Enough Time
Premium,MVM
join:2001-10-05
united state

reply to JTRockville
Re: Modem or Signal Strength

said by JTRockville See Profile:
Welcome to the Comcast Forum


According to the timestamp in your logs, your modem became operational at 6pm tonight? Hmmm...

You're having trouble acquiring an upstream signal. When you got sync, your upstream powerlevel was 54. When you posted your signals, it was 51. What is it now?

I've never even seen that "RR Abort" error before, but it can't be good.
When a modem is trying to lock onto upstream what it does is it keeps increasing it's power level one by one until it achieves lock. This is why if you goto the modems signal page as it is booting and keep hitting refresh you will see the upstream power level rise.

RR abort occurs when the modem is trying to boot and it reaches 58db without acheiving lock. It can't go any higher so it aborts its search and drops the US back to 0 to start again
--
Forum Posts:2800

walsh44

join:2003-05-29
Attleboro, MA
  Would an amplifier help me with my downstream power level? It is ranging from –13 to –19, depending on the time of the day.

briankelly9
Premium
join:2002-09-11

I think amping that up wouldnt do anything. Your -19 for a reason somethings wrong somewhere. Are they 2 way splitters or a 3 way to a 4 way or something ? try figuring a way to have it just go thru one splitter just for a night and then do all your tests and see the difference. do you have rg6 cable to the modem or rg59 cable ?
--
»briankellycable.com
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